2003 CADILLAC DEVILLE Complaints

I HAVE A RECALL ON MY CAR & HAD IT REPAIRED BUT GM WILL NOT REIMBURSE ME... *TR

2003 CADILLAC DEVILLE. CONSUMER SOLD THE VEHICLE AND WOULD LIKE RECALL NOTICES FORWARDED TO NEW OWNER. *TA

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. UPDATED 2/24/15*CNN UPDATED 03/02/15*JB

TL* THE CONTACT OWNED A 2003 CADILLAC DEVILLE. WHILE DRIVING 40 MPH, THE STEERING SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NOTIFIED LAST SUMMER (2014) ABOUT RECALL...IN SEPTEMBER (2014) NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR...HAVE CALLED THE LOCAL DEALER SEVERAL TIMES....DEALER DOES NOT HAVE THE NECESSARY MATERIALS TO CORRECT THE PROBLEM. HAVE EXPERIENCED SEVERAL TIMES THE IGNITION TURNING OFF....(THE REASON FOR THE RECALL)...FORTUNATELY HAVE NOT HAD AN ACCIDENT. WHAT IS HOLDING UP THE REPAIRS? WHY SEND A LETTER INSTRUCTING US TO NOW GET IT REPAIRED WHEN THE LOCAL DEALER DOES NOT HAVE THE MATERIALS NEEDED? VERY FRUSTRATING!!!! *TR

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE PEDAL STIFFENED. IN ADDITION, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A STEEL DUMPSTER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

THE KEY LOCKED UP ALL AT ONCE AND WOULD NOT ALLOW THE VEHICLE TO TURN ON OR OFF. WE HAD THE CHEVROLET DEALER IN COOLIDGE, AZ, (GARRETT MOTORS) REPLACE THE KEY CYLINDER. NOW GENERAL MOTORS HAS SENT US A RECALL REQUEST FOR THIS PART WHICH WE TOOK TO OUR LOCAL CHEVROLET DEALER IN FARIBAULT, MN. THERE WE WERE TOLD TO CONTACT CADILLAC AND WERE GIVEN A FORM TO FILL OUT TO REQUEST REIMBURSEMENT FOR THIS PART WHICH WE HAD PAID $212.39 FOR. CADILLAC IS NOW DENYING OUR REQUEST SAYING THAT THE KEY LOCK CYLINDER IS NOT WHAT THE PROBLEM WAS SINCE THEY SAY IT WAS ONLY THE KEY. AT THE TIME, THE NEWLY MADE KEY WAS NOT AVAILABLE TO THE DEALERS AS IT HAD NOT EVEN BEEN CONSIDERED A RECALL PART AT THAT TIME. THIS PROBLEM HAPPENED ON 3/22/14 AND SHORTLY AFTER IN APRIL THE MEDIA BROADCAST THAT THE RECALL PROCESS HAD BEGAN ON THIS PART . WE FEEL WE ARE ENTITLED TO A REFUND AND WOULD APPRECIATE YOUR LOOKING INTO THIS ON OUR BEHALF. *TR

FRIEND WAS DRIVING MY CAR AT THE NORMAL SPEED LIMIT AND THE CAR CUT OFF. WHEN THE CAR CUT OFF A CAR HIT HER FROM THE SIDE WHICH CAUSED THE CAR TO SPIN OUT OF CONTROL AND HIT ANOTHER CAR! THE AIR BAGS NEVER DEPLOYED AND SHE WAS HURT BADLY. THE KEY IGNITION RECALL FOR THE 2003 CADILLAC SAID THAT IT WILL CAUSE THE CAR KEY TO SHIFT AND COULD CUT OFF WHILE DRIVING. THIS IS A SERIOUS MATTER THAT NEEDS TO BE TAKEN CARE OF BECAUSE HER NECK AND SHOULDER AND FOOT GOT INJURED VERY BADLY BECAUSE THE AIR BAGS DIDN'T DEPLOY!......UPDATED 01/12/15*BF *TR