2002 CADILLAC DEVILLE Complaints

View complaints related to 2002 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2002 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CADILLAC DEVILLE
    - ROCHESTER, NY

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE DEALER RESET THE AIR BAG SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - TRENTON, MI

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THERE WAS AN OIL LEAK FROM THE OIL PAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000. UPDATED 11/05/14*LJ UPDATED 4/30/15 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - SPRINGHILL , FL

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHEN THE KEY WAS TURNED IN THE IGNITION, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - GENEVA , NY

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT BOTH THE BRAKE AND ACCELERATOR PEDALS NEEDED TO BE DEPRESSED IN ORDER TO TURN THE IGNITION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - MIDLOTHIAN, VA

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TELESCOPIC STEERING WHEEL MOVED UP, DOWN, INWARDS AND OUTWARDS INDEPENDENTLY. IN ADDITION, THE FRONT DRIVER SEAT INDEPENDENTLY MOVED BACK AND FORTH. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE THE FAILURE RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - LAURINBURG, NC

    TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE OVERHEATED AND THERE WAS A LOST OF TRANSMISSION FLUID. THE WARNING INDICATORS WERE ILLUMINATED. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE AND TRANSMISSION FAILED. AS A RESULT, THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - STUART, FL

    IM DESPERATE. ON FOUR OCCASIONS THE CAR CUTS OUT.THIS MORNING DOING 35MPG THE CAR WENT DEAD.NO STEERING---REALLY SCARY. THIS IS THE FIFTH TIME THIS HAS HAPPENED.CAD. ADMITS THE PROBLEM BUT DOES NOT HAVE THE PART. THEY REFUSE TO GIVE ME ANY ALTERNATIVE.PLEASE PLEASE SEE IF YOU CAN DO ANYTHING TO RESOLVE THIS VERY SERIOUS PROBLEM THIS IS MY SECOND ATTEMPT TO EXPRESS MY CONCERNS. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC DEVILLE
    - WASHINGTON DC, DC

    TL-THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING 20-25 MPH, THE LIGHTS IN DASH BOARD ILLUMINATED, RADIO SHORTAGE AND ALARM SOUNDS WHEN THE DOORS OPEN. THE CONTACTED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V355000 (ELECTRICAL SYSTEM). THE VIN NUMBER LOOK REFERRED THE CONTACT TO THE MANUFACTURER. THE CONTACT WAS INVOLVED IN A SEVEN CAR COLLISION. THE VEHICLE IS AT THE REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. THE CONTACT WAS PROVIDED WITH MANUFACTURER NUMBER AT: 800-458-8006.JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CADILLAC DEVILLE
    - STUART , FL

    CAR CONTINUES TO CUT OUT WHEN DRIVING.CAD. CLAIMS THAT THEY DON'T HAVE THE PART AT THIS TIME. REFUSE TO HELP. CAR HAS STOPPED AT LEAST THREE TIMES. I DON'T WANT TO DRIVE THE CAR UNTIL ITS FIXED. HAVE GRANDCHILDREN THAT I NEED TO DRIVE TO ACTIVITIES. NO HELP FROM CAD ALTHOUGH THEY SAY THAT THE PROBLEM EX. *TR

    Source: NHTSA WEB SITE
  • 2002 CADILLAC DEVILLE
    - SEABROOK, NH

    TL* THE CONTACT STATED OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,970.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE