2002 CADILLAC DEVILLE Complaints
View complaints related to 2002 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2002 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CADILLAC DEVILLE- SHALIMAR, FL
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM ENGINE COMPARTMENT AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE COASTED TO THE LEFT INDEPENDENTLY AND THE VEHICLE STALLED. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- CHARLESTON, WV
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE INNER HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- ELKIN , NC
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, HE BECAME DISTRACTED AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR REPAIRS. THE FRONT BUMPER AND GRILL WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 240,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- SEABROOK, NH
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- ENGLAND , AR
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT DROVE THE VEHICLE INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 10/23/14*CN THE CONSUMER STATED WHILE DRIVING THE STEERING COLUMN WOULD LOCK UP. UPDATED 8/10/2015*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CADILLAC DEVILLE- SYCAMORE, IL
THE CAR WOULD DIE OUT, AND YOU HAVE NO POWER ANYTHING. PUT IT IN NEUTRAL AND YOU COULD RESTART IT. SOLUTION WAS TO REPLACE TWO SENSORS THAT COST ABOUT $400. THIS ALSO HAPPENED ON A 2001 CADILLAC DEVILLE, I HAD IN 2012, AND HAD TO REPLACE SENSORS. ABOUT $400. AGAIN. ALL REPAIRS WERE DONE A CHEVY DEALER DEKALB/SYCAMORE CHEVY. THIS A SIMILAR PROBLEM TO THE KEYS IN THE IGNITION. THE CAR ENGINE JUST DIE AND NO POWER ANYTHING. THE REPAIRS ARE IN THE DEALER RECORDS. I WOULD LIKE MY MONEY BACK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- EASLEY, SC
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 114V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- FRONT ROYAL, VA
WHILE DRIVING ON A VILLAGE STREET, THE ENGINE JUST STOPS. IT HAS DONE THIS THREE OR FOUR TIMES. I HAD MY MECHANIC CHECK THE CAR DIAGNOSTIC COMPUTER. IT SHOWED NO FAULTS. GLAD IT HAPPENS AT 20MPH IN TOWN, AND NOT AT 70 WHILE ON THE HIGHWAY. AT LEAST AT LOW SPEED, I CAN WRESTLE THE CAR TO THE SHOULDER! *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- WYOMING, MI
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THERE WAS A CONSTANT LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE OIL WAS CHANGED SEVERAL TIMES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN DIAGNOSED THAT THERE WAS A SECONDARY AIR INJECTION REACTION AND FURTHER DIAGNOSIS WOULD HAVE BEEN REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- ELKHART , IN
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO SHOW THE CORRECT FUEL LEVEL READING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE FUEL PUMP AND SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 12/22/14*LJ UPDATED 02/03/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE