2002 CADILLAC DEVILLE Complaints
View complaints related to 2002 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2002 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CADILLAC DEVILLE- FAR HILLS, NJ
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER.THE CONTACT STATED THAT SHE WAS UNABLE TO PARK THE VEHICLE AND IT HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- COVE, OR
THE IGNITION SWITCH ON OUR 2002 DHS CADILLAC WENT OUT IN APRIL, 2014; MILEAGE 91,000. WE LIVE IN COVE, OREGON. WE HAD TO HAVE IT TOWED FRO,M OUR GARAGE 15 MILES TO LEGACY FORD IN LAGRANDE, OREGON. THE TOTAL COST WAS TOWING 152.00, IGNITION SWITCH INSTALLATION 295.65. DUE TO THE RECENT RECALL ON IGNITION SWITCHES TO SO MANY OTHER GM VEHICLES IT SEEM REASONABLE TO ME THAT IT IS POSSIBLE OUR CADILLAC COULD BE PART OF THIS RECALL. I WOULD APPRECIATE THIS NOTIFICATION BEING INCLUDED IN THE RECALL. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- ELKHART, IN
AT AROUND 11:35 AM, AS I WAS TURNING LEFT FROM PRAIRIE STREET INTO THE FAR SOUTH ENTRANCE OF KROGERS' SUPERMARKET. THE CADILLAC'S ENGINE JUST STOPPED RUNNING. I WAS UNABLE TO TURN THE STEERING WHEEL FAST ENOUGH TO COMPLETE THE TURN WITHOUT JUMPING THE CURB. AFTER COMPLETING THE TURN, I PLACED THE CAR INTO NEUTRAL AND HIT THE STARTER A FEW TIMES. THE ENGINE CRANKED BUT FAILED TO START THE FIRST FEW ATTEMPTS (AT LEAST I THINK). I WAS ABOUT TO START MY PROCESS OF EXITING THE CAR, WHEN I NOTICED THE TACHOMETER SHOWING 600 RPM. I WAS REALLY HESITATE TO DRIVE THE VEHICLE ANY FURTHER, SO WE PROCEEDED TO DO OUR GROCERY SHOPPING. I REMOVED THE IGNITION KEY FROM THE CAR'S ENTRY REMOTE AND MY CLUSTER OF PERSONAL KEYS. AFTER STOWING THE GROCERIES AND CHECKING MY COMPUTER FILES FOR THE PREVIOUS REPORTED CADILLAC'S PROBLEM CONCERNING ONSTAR DISABLING IT IN AUGUST 2008. I MADE SOME OPERATIONAL CHECKS OF THE IGNITION SWITCH. I REALLY HAVE MY DOUBTS THAT THE WEIGHT ON THE KEY WOULD CAUSE SUCH A MALFUNCTION, UNLESS THE IGNITION CONTROL CIRCUITRY IS GROSSLY DESIGNED. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- ATHENS, AL
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE CONTACT INDICATED THAT THE DEFECT RECURRED MULTIPLE TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 106,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- SAINT MARYS, ID
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CADILLAC DEVILLE- WEST COVINA, CA
WINDOW REGULATORS HAVE BROKEN. ALL (EVERY) (ALL 4) WINDOW REGULATORS HAVE BROKEN WITHOUT WARNING AND REQUIRED PREMATURE REPLACEMENT. THIS WAS A HAZARD SINCE SECURITY IN BAD NEIGHBORHOODS WAS COMPROMISED MULTIPLE TIMES, ALSO WAS UNABLE TO KEEP CRIMINALS AND RAIN OUT OF CAR ON MULTIPLE OCCASIONS CAUSING DAMAGE TO INTERIOR. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- WEST COVINA, CA
ENGINE LEAKS OIL PROFUSELY FROM ALL OVER (ESPECIALLY OIL PAN GASKET) AND THE OIL FALLS ONTO THE EXHAUST SYSTEM AND CAUSES FIRE HAZARD AND SMOKE AND THEREFORE POLLUTING THE ENVIRONMENT. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- WEST COVINA , CA
FRONT WHEEL BEARINGS HAVE DANGEROUSLY FAILED PREMATURELY TWO TIMES IN 113,000 MILES. FAILED DANGEROUSLY AT 60,000 AND 113000 MILES. THIS RESULTED IN FRONT WHEEL SHIMMY (SHAKING STEERING WHEEL EXCESSIVELY) AT HIGH SPEEDS AND AT ALL TIMES WHEN BRAKING. FELT LIKE I WAS LOOSING BRAKES WHEN BRAKING DOWN A HILL. WHEN CAR IS JACKED UP WHEEL ROCKED BACK AND FORTH ABOUT 2 INCHES. SEEMS TO ME THAT THIS IS A COMMON PROBLEM ON GM CARS THAT USE THE CARTRIDGE TYPE OF WHEEL HUB BEARING ASSEMBLIES AS INDICATED BY NUMEROUS POST ON THE INTERNET AND MY PERSONAL EXPERIENCE AS AN AUTO MECHANIC. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- SAN BERNADINO, CA
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT ONCE THE FUEL GAUGE REACHED THE ONE QUARTER FULL MARK, THE FUEL LEVEL GAUGE WOULD RESET TO FULL. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE FAILURE HOWEVER, THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM,GASOLINE:STORAGE:TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- EVANSVILLE, IN
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO OVERHEAT WHILE STOPPED. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC WHERE THE THERMOSTAT WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIRS AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO REPLACED THE PUMP AND THE TEMPERATURE COOLING SENSOR. THE FAILURE RECURRED AND A NEW RADIATOR CAP WAS INSTALLED BUT STILL, TO NO AVAIL. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE IT WAS FOUND TO HAVE A BLOWN HEAD GASKET. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE