2003 CADILLAC DEVILLE Complaints

View complaints related to 2003 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2003 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 CADILLAC DEVILLE
    - DETROIT , MI

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND JAW INJURIES AND THE OTHER TWO PASSENGERS SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - BOTHELL, WA

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED AND BECAME PROGRESSIVELY WORSE. RECENTLY, THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO STOP THE HORN FROM SOUNDING DUE TO THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - CHGO, IL

    A RECALL LETTER WAS SENT TO ME, I CONTACTED TO GM TO LET THEM KNOW THEIR RECALL WAS A LITTLE TOO LATE AND LUCKILY I WAS NOT ON THE ROAD WHEN THIS HAPPENED I WAS IN A STORE PARKING LOT WHEN THIS OCCURRED. I EXPERIENCED COMPLETE LOSS OF BRAKES,STEERING AND ELECTRICAL. I THOUGHT IT WAS A BATTERY ISSUE. I PURCHASED A NEW BATTERY. I HAD TO CARRY THE BATTERY 3 MILES EACH WAY, IT WAS NOT THE BATTERY .CAR WAS TOWED, REPAIRS WERE FOUND TO BE IGNITION PROBLEM AND A MODULE NEEDED TO BE REPLACED, COSTING OVER $800, HOW DO I GET REIMBURSED FOR THIS? GM SAID THEY WOULD GET BACK TO ME AND ITS BEEN 3 WEEKS,I HAVE HEARD NOTHING. I WOULD APPRECIATE YOUR HELP. I HAVE ALL THE RECEIPTS AND HAD WE BEEN TOLD OF THE RECALL A BIG EXPENSE MIGHT OF BEEN SAVED,HOW DO I GET SOME SORT OF CLAIM FORM TO GET REIMBURSED? *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - JACKSON, CA

    IT IS SETTING IN THE GARAGE, AND I HAVE NO CAR BECAUSE I'VE BEEN SENT A NOTICE THAT IT'S RECALLED BECAUSE OF THE KEY PROBLEM, BUT THEY HAVE NO PARTS!!! SO, I AM WITHOUT A CAR, IN THE COUNTRY. THEY SHOULD SUPPLY ME A CAR IF THEY CAN'T FIX IT! *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - ALBANY , GA

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED AND ALL OF THE LIGHTS IN THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN IGNITION SWITCH AND KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - BELMONT, NC

    I WAS DRIVING AT APPROXIMATELY 60 MHP ON I77 NORTH - WITHOUT NOTICE OF ANY KIND IT BECAME VERY DIFFICULT TO STEER MY VEHICLE AND I LOST CONTROL AS WELL AS ALL POWER & ACCELERATION. ALL OF THIS HAPPENED SO FAST BUT I LOOKED DOWN AND NOTICED SEVERAL DASH BOARD/WARNING LIGHTS ON. THESE LIGHTS NORMALLY ONLY GO ON FOR A SECOND OR SO WHEN STARTING THE CAR. HAVING NO POWER OR ACCELERATION I WAS ABLE TO NAVIGATE MY CAR TO THE SIDE OF THE ROAD WITH OUT AN ACCIDENT BUT IMMEDIATELY NOTICED THAT MY IGNITION WAS ALREADY TURNED OFF. THE IGNITION KEY WAS NOT ALL THE OFF - JUST IN THE POSITION AS IF I WAS PARKED AND WANTED TO LISTEN TO THE RADIO. ONCE PULLED OVER I PLACED THE CAR IN "PARK" TURNED THE KEY ALL THE WAY OFF AND RESTARTED THE CAR. IT STARTED RIGHT UP. HOWEVER, NOW BOTH MY "SERVICE ENGINE SOON LIGHT" AND "AIR BAG" LIGHT STAYS ILLUMINATED AT ALL TIMES. THEY DO NOT GO OUT ONCE THE CAR IS STARTED. I AM NOT ABLE TO NOTICE ANY DIFFERENCE IN THE PERFORMANCE OR HANDLING AT THIS TIME BUT AM CONCERNED WITH THE LIGHTS REMAINING ON AT ALL TIMES WHEN DRIVING AS WELL AS THE SAFETY OF THE AIR BAGS. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - EAST CHICAGO, IN

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHEN THE CONTACT STARTED THE VEHICLE, IT SHOOK VIOLENTLY AND THE SPEED INCREASED WHILE DRIVING. THE DEALER REPLACED THE POWER STEERING PUMP, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO SHAKE VIOLENTLY AND THE CONTACT HAD TO APPLY FORCE TO HOLD THE STEERING WHEEL WHILE DRIVING. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE IGNITION SWITCH WAS REPLACED THREE TIMES BY THE INDEPENDENT MECHANIC AND ONCE BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - FARMINGTON HILLS, MI

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - KENNER, LA

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/02/14*LJ UPDATED 03/3/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE