2002 CADILLAC DEVILLE Complaints
View complaints related to 2002 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2002 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CADILLAC DEVILLE- DUNCANSVILLE, PA
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT DURING A ROUTINE INSPECTION, A HOLE WAS DISCOVERED IN THE FLOOR PAN DUE TO A LEAK COMING FROM THE BATTERY, WHICH WAS LOCATED UNDER THE REAR SEAT OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,450.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- BOCA RATON , FL
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE DHS. THE CONTACT STATED THAT WHILE DRIVING 6 MPH AND TURNING AT AN INTERSECTION, THE VEHICLE WAS CRASHED INTO FROM THE PASSENGER SIDE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED BRUISING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- HAZEL PARK , MI
THREE OF THE FOUR WINDOW REGULATORS HAVE BROKEN AND AFTER REPAIRING, WITHIN A YEAR TWO OF THE WINDOWS REGULATORS HAVE BROKEN AGAIN. THIS IS AN OBVIOUS MANUFACTURE DEFECT THAT CAN CAUSE A SUDDEN DISTRACTION TO THE DRIVER. IN ONE SITUATION, THE WINDOW FELL INTO THE DOOR WHILE IN A RAIN STORM. THIS CAUSED A SUDDEN DISTRACTION TO THE ROAD. I STRAYED OUT OF MY LANE BECAUSE OF THE SUDDEN BREAKING OF THE REGULATOR. SECOND TIME OCCURRED WHEN I WAS AT A GROCERY STORE. I CAME OUT TO FIND THE REAR WINDOW DOWN WHICH COULD HAVE ALLOWED SOMEONE INTO THE CAR AND ROB OR EVEN WORSE. I HAVE NOT SEEN THIS PROBLEM IN ANY OTHER CAR BUT THE CADILLAC DEVILLE'S. IN SPEAKING WITH OTHER CADILLAC OWNER'S JUST ABOUT EVERY SINGLE ONE OF THEM REPORTED THE SAME ISSUE. I THINK THE GOVERNMENT SHOULD BE LOOKING INTO THE ISSUE. *TR
Source: NHTSA WEB SITE -
2002 CADILLAC DEVILLE- PARK FORREST, IL
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD MISREAD AFTER REFILLING THE FUEL TANK. THE FUEL GAUGE WOULD FLUCTUATE UP AND DOWN AFTER REFUELING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE FUEL SENSOR HAD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED HIM THAT HE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- WASHINGTON D.C., DC
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING 10 MPH THE BRAKES MALFUNCTIONED AND BECAME DIFFICULT TO ENGAGE WHEN PRESSURE WAS APPLIED SO THEY WOULD WORK PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE BRAKE LINE WAS BROKEN. THE BRAKE LINE WAS REPLACED. THE FAILURE MILEAGE WAS 73,849 UPDATED 08/31/11 *BF UPDATED 09/09/11*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CADILLAC DEVILLE- ALBANY, GA
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT AS THE FRONT DRIVER SIDE WINDOW WAS ENGAGED, THE WINDOW OPENED WITH A LOUD POP. THE WINDOW THEN ABNORMALLY FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE WINDOW REGULATOR FAILED. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED ON THE REAR DRIVER AND FRONT PASSENGER SIDE WINDOWS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- WASHBURN , ND
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE GEARS WOULD NOT SHIFT INTO OVERDRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REBUILT. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 45,344 AND THE CURRENT MILEAGE WAS 48,550.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- WOODBINE , NJ
TL*THE CONTACT OWNS 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE TRYING TO PARK HIS VEHICLE THE GEAR SHIFT BROKE IN HIS HAND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT THEY STATED THAT SINCE IT WAS NOT UNDER WARRANTY THEY WOULD NOT BE ABLE OFFER HIS ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 153,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- ST. LOUIS, MO
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE EXPELLED FROM THE ENGINE. THE VEHICLE CONTINUED TO MOVE AT A LOW SPEED AND THEN IT WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE FLY WHEEL CRACKED AND A BOLT DISENGAGED FROM THE LOWER AIR CONDITIONER COMPRESSOR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,905. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CADILLAC DEVILLE- GRAND PRAIRIE, TX
ACIDIC ORDER WITHIN CAR. 2002 CADILLAC DEVILLE, BATTERY LEAKED AND ATE A HOLE IN THE FLOOR. SERVICE BULLETIN ISSUED BUT NO NOTICE SENT TO OWNERS. A RUBBER OR PLASTIC TRAY SHOULD HAVE BEEN INSTALLED THROUGH A RECALL. THE BATTERY IN THIS MODEL AND YEAR AUTOMOBILE IS LOCATED UNDER THE REAR SEAT AND IS NOT READILY ACCESSIBLE FOR CHECKING BY THE OWNER. COST TO REPAIR EXCEEDED $1800. *TR
Source: NHTSA WEB SITE