2003 CADILLAC DEVILLE Complaints

View complaints related to 2003 CADILLAC DEVILLE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2003 CADILLAC DEVILLE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 CADILLAC DEVILLE
    - NORMAL, IL

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE DRIVING 55 MPH. THE ENGINE WARNING LIGHT WAS ILLUMINATED AT THE TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE ENGINE INTAKE AIR FLOW. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR A SECOND DIAGNOSTIC, WHICH LOCATED THE FAILURE AT THE INTAKE AIR PLENUM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,100 AND THE APPROXIMATE CURRENT MILEAGE WAS 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - ELLSWORTH, ME

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED RAPIDLY AND FAILED TO STOP WHEN DEPRESSING THE BRAKES. WHILE PLACING THE VEHICLE IN NEUTRAL, THE CONTACT MERGED ONTO THE EMERGENCY LANE TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO STATED THAT ONCE THE CRUISE CONTROL WAS DISENGAGED THE ACCELERATOR PEDAL RELEASED BUT NO DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE CURRENT MILEAGE WAS 157,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - CURRYVILLE, MO

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE SLOWED DOWN WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL BUT ONCE THE BRAKE PEDAL WAS RELEASED THE VEHICLE ACCELERATED AGAIN. THE CONTACT CONTINUALLY DEPRESSED THE BRAKE PEDAL WITH EXCESSIVE FORCE IN ORDER TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,163. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - PARSONSBURG, MD

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 25 MPG AND APPROACHING A TRAFFIC SIGNAL, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE SHIELD BECAME SMASHED DUE TO THE FAILURE. A POLICE REPORT WAS NOT FILED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - MOUNT VERNON, MO

    WHILE ATTEMPTING TO PARK IN PARKING SPACE, BRAKES FAILED COMPLETELY (PEDAL TO THE FLOOR). HAD TO APPLY EMERGENCY BRAKE TO STOP. *TR

    Source: NHTSA WEB SITE
  • 2003 CADILLAC DEVILLE
    - COLLEGEDALE, TN

    2003 CADILLAC SEDAN DEVILLE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED. A DIAGNOSTIC TEST REVEALED, THE PORT CONVERTER CONTROL SOLENOID WAS STICKING. UPDATED 01/15/13

    Source: CONSUMER LETTER
  • 2003 CADILLAC DEVILLE
    - COLUMBIA, SC

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT DRIVER SIDE WINDOW CAME DOWN ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES WITH THE OTHER WINDOWS. THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 40,000...UPDATED 01/04/13 *BF THE CONSUMER STATED THE WINDOW WAS REPLACED THREE TIMES. PRESENTLY, ONLY ONE WINDOW WORKS, WHICH IS THE FRONT PASSENGER SIDE. THE OTHER THREE ARE BEING HELD UP WITH A PIECE OF PAPER STUCK IN THE CORNER. UPDATED 01/09/13

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - FLORHAM PARK, NJ

    CAR PURCHASED 10/16/2003 WITH 15200 MILEAGE. LEFT REAR DOOR REGULATOR FAILED. THIS DOOR COULD NOT HAVE BEEN USED IN 9 YEARS MORE THAN 20-25 TIMES. DEALER, ROYAL CADILLAC, CHARGED $694.95 FOR REPLACEMENT. I COMPLAINED TO CADILLAC, REQUESTING REIMBURSEMENT, AND THEY REFUSED. RESEARCH INDICATES THAT DOOR REGULATOR FAILURES ON THIS MAKE AND MODEL WERE WELL KNOWN AND PUBLISHED MANY YEARS AGO. GIVEN THE LITTLE USEAGE OF THIS DOOR (WE ARE SENIOR CITIZENS AND RARELY HAVE REAR SEAT PASSENDERS) I BELIEVE THIS DEFECT TO EXIST AT THE TIME OF PURCHASE.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2003 CADILLAC DEVILLE
    - ONONDAGA, MI

    TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE RACK AND PINION WERE REPLACED. THE FAILURE MILEAGE WAS 68,000. UPDATED 10/18/11*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 CADILLAC DEVILLE
    - DELRAY BEACH, FL

    3 WINDOW REGULATORS PROVEN DEFECTIVE SINCE OWNING 2003 CADILLAC DEVILLE. #1 DRIVERS WINDOW ON 9/17/08 DONE UNDER WARRANTY AT 31,000 MILES; #2 FRONT PASSENGER WINDOW DONE 11/13/10 @ 52,000 MILES COST $356.00 AT DEALER; #3 DRIVERS SIDE REAR PASSENGER WINDOW REGULATOR ON 6/8/11 @60,000 MILESREPLACED-COST $502.00 CONTACTED CADILLAC CUSTOMER SERVICE, RECEIVED A CASE # AND WAS TOLD THAT SINCE CAR IS OUT OF WARRANTY THERE WILL BE NO REIMBURSEMENT FOR REPAIR COSTS. SEVERAL CUSTOMER COMMENTS TO CADILLAC CUSTOMER SERVICE BY OTHER OWNERS OF SIMILAR MODEL AND YEAR HAVE SAME PROBLEMS AND NEEDED REPLACEMENTS OF SEVERAL REGULATORS. GOV'T AGENCY SHOULD EXPLORE THIS PROBLEM AND HAVE CADILLAC RE-EXAMINE REIMBURSEMENTS FOR REPAIRS OF THIS PROBLEM WITH 2003 AND 2004 CADILLAC DEVILLES. *TR

    Source: NHTSA WEB SITE