2010 CADILLAC DTS Complaints

VEHICLE WAS PARKED, ENGINE OFF. UPON STARTUP, ENGINE RAN ROUGH FOR A FEW SECONDS THEN DIED. CAR TOWED TO DEALER. PROBLEM: ENGINE FUSE BOX SHORTED AND MELTED. NO CAUSE FOUND. FIX: REPLACE FUSE BOX. NO AFTER MARKET ACCESSORIES, ETC. HAVE BEEN INSTALLED/USED IN THE CAR. COST OF REPAIR: $675.00. *TR

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND HAD NOT GIVEN THE CONTACT AN EXPLANATION AND STATED THAT THEY WOULD CONTACT HIM LATER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/21/14*CN

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

(1) MY 2010 CADILLAC DTS IS EQUIPPED WITH THE FACTORY OPTIONAL CHROME RIMS. THE CAR WAS BUILT THE END OF MAY, 2010, AND BY JUNE, 2014, WITH APPROXIMATELY 54,000 MILES, ONE RIM WAS SO BADLY CORRODED IT WOULD NO LONGER HOLD AIR. ONE OTHER RIM WAS ALSO CORRODING BADLY, BUT WAS STILL HOLDING AIR BEFORE I REPLACED IT. THE OTHER TWO RIMS HAD SOME CORROSION, BUT TO A MUCH LESSER EXTENT THAN THE OTHERS. THE LOW TIRE PRESSURE WARNING SENSOR HAD STOPPED WORKING ON THE TIRE THAT WAS LOSING PRESSURE, BUT IS WORKING SATISFACTORILY ON THE NEW RIM. IN MY OPINION, CADILLAC SHOULD BE FORCED TO RECALL ANY OF THESE RIMS THAT HAVE CORRODED--TRUE, MICHIGAN USES SALT ON ITS ROAD DURING THE WINTER, BUT THIS IS SOMETHING CADILLAC CERTAINLY KNEW ABOUT AND THAT IT SELLS A LARGER NUMBER OF CARS IN MICHIGAN. FURTHER, THE LIST PRICE FOR REPLACEMENT RIMS FROM CADILLAC IS APPROXIMATELY $900.00 PER RIM--$3600.00 FOR ALL FOUR! I COULD LIVE WITH THE CORROSION IN TERMS OF APPEARANCE, BUT A RIM THAT WILL NOT HOLD AIR IS DEFINITELY A SAFETY HAZARD, AND IT OCCURRED FAIRLY EARLY ON IN THE VEHICLE'S OPERATIONAL LIFE. (2) MY 2010 CADILLAC DTS HAD THE BULB ON ITS UPPER DRIVER'S SIDE FRONT TURN SIGNAL BURN OUT AFTER FOUR YEARS AND 54,000 MILES. IT TURNED OUT IT IS A TWO-PERSON JOB TO REPLACE THE BULB (WHICH IS A MUNDANE, TRADITIONAL INCANDESCENT BULB, NOT A LED) AND A LABOR COST OF MORE THAN $200.00. THE REPLACEMENT IS NOT SOMETHING EVEN A FAIR-TO-MIDDLING SHADE TREE MECHANIC CAN UNDERTAKEN--IT REALLY REQUIRES A DEALERSHIP. I AM AFRAID THAT A LOT OF PEOPLE, WHEN THEY FIND OUT THE COST OF REPLACING THE BULB, WILL SIMPLY SAY TO HELL WITH IT. THE SAFETY HAZARDS CAUSED BY THAT IS INTUITIVELY OBVIOUS TO EVEN THE MOST CASUAL OBSERVER. CADILLAC SHOULD BE FORCED TO WARRANTY ALL OF ITS EXTERIOR LIGHTS AND NOT EXCLUDE THEM FROM THEIR WARRANTY, EXTENDED OR OTHERWISE. *TR

SUBJECT VEHICLE READ ENDED SUV THAT WAS STOPPED FOR A STOP LIGHT. VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE AND WAS DECLARED A TOTAL LOSS BY THE INSURANCE COMPANY. NONE OF THE AIR BAGS DEPLOYED. DRIVER WAS BADLY INJURED AND IS STILL IN A COMA. PASSENGER RECEIVED MINOR INJURIES. VEHICLE IS STILL AVAILABLE FOR INSPECTION AND WILL BE FOR APPROXIMATELY ONE WEEK. *TR

2010 CADILLAC DTS. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEM RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO OVERHEAT AND THE LOW ENGINE POWER WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT DEPRESSED THE BRAKES AND THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THE EMERGENCY BRAKES HAD TO BE UTILIZED IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE AIR CONDITIONER AND THE RADIO WOULD POWER OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE NOT BEING INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 22,000.

HEAD RESTRAINT CANNOT BE ADJUSTED, WHICH CAUSES A DRIVING HAZARD. POSITIONED TOO CLOSE TO MY HEAD WHEN I SIT UP STRAIGHT, THE HEAD RESTRAINT CAUSES MY HEAD TO POINT TOWARD MY LAP . IF I POSITION THE SEATS BACK SO THAT I CAN LOOK STRAIGHT AHEAD WITH MY HEAD ERECT, THE SEAT BACK DOES NOT TOUCH MY SHOULDERS AND UPPER BACK AND I HAVE TO HOLD TIGHTLY TO THE STEERING WHEEL TO STEADY MYSELF TO BE ABLE TO CONTROL THE CAR, WHICH IS BOTH DISTRACTING AND VERY TIRING. I AM 5'9", 133 #, SLIGHTLY BUILT IN THE SHOULDERS. MY HUSBAND HAS MORE SHOULDERS AND HAS NO PROBLEM. OUR 2006 CADILLAC DTS HAD ADJUSTABLE HEADRESTS, WHICH WE ADJUSTED EACH TIME WE USED ONE OF THE FRONT SEATS. IN THE 2010 DTS, I HAVE PUT THE SEAT BACK A FEW INCHES AND SUPPLEMENTED WITH A SMALL PILLOW TO SUPPORT MY UPPER BACK, BUT HAVING TO ADJUST THE PILLOW FREQUENTLY AFTER I TURN TO LOOK TO THE SIDE OR BEHIND, DISTRACTS FROM MY DRIVING. WE RENTED BOTH A 2009 HONDA ACCORD AND A 2010 FORD FUSION AND I HAD EXACTLY THE SAME PROBLEM WITH THOSE VEHICLES. OUR DAUGHTER AND HER HUSBAND RECENTLY BOUGHT A 2010 CHEVROLET TRAVERSE; SHE IS 5'4" AND SLIGHT AND HAS THE VERY SAME PROBLEM WITH THE HEAD RESTRAINTS AS I DO. THEREFORE, HEIGHT IS NOT THE ISSUE; HAVING A THINNER FRAME THAN THE DOT "TEST DUMMIES" USED TO DETERMINE THE DISTANCE IS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE WHICH CANNOT BE ADDRESSED IN A CASUAL MANNER BY THE USER. THE DOT MUST ADDRESS THIS BEFORE SERIOUS ACCIDENTS OCCUR.

2010 CADILLAC DTS. CONSUMER STATES SERIOUS DESIGN FLAWS IN VEHICLE *TGW THE CONSUMER STATED THE HEAD REST ON THE PASSENGER SIDE WAS VERY UNCOMFORTABLE. THE CONSUMER WAS UNABLE TO ADJUST THE HEAD REST, WHICH WAS TILTED FORWARD WHICH MADE SITTING ALL THE WAY BACK IN THE SEAT IMPOSSIBLE. THE CONSUMER RETURNED TO THE DEALERSHIP AND THE MECHANIC TURNED THE HEAD REST BACKWARDS SO THAT IT WOULD NOT STRIKE THE PASSENGER'S HEAD. ALSO, THE REAR SEAT BELTS WERE DIFFICULT TO FASTEN. THE DEALERSHIP DID CONFIRM THERE WAS A DESIGN FLAW WITH THE REAR SEAT BELTS. THE MOUNTING BRACKETS FOR THE SEAT BELTS WERE NOT LONG ENOUGH. *JB THE CONSUMER STATED THE DEALER AGREED TO REIMBURSE HIM FOR THE COST OF EXTENDING THE SHANK OF THE SEAT BELT AND SECURING THE HEAD REST THAT HAD TO BE TURNED BACKWARDS SO THE FRONT SEAT PASSENGER COULD SIT IN THE VEHICLE COMFORTABLY. UPDATED 04/17/12. *JB