2010 CADILLAC DTS Complaints

I was traveling on Stevenson expressway at 55 mph when the fuel pump relay overheated and melted, which burned up the REC (Rear Electrical Electrical Center /fusebox). When the fuse pump relay overheated it shut fuel down going to the fuel pump, which caused the engine to stall. When the engine stalled the car cut off, causing me to loose power steering. Because I was traveling in the middle lane of a three lane expressway at a high rate of speed, the vehicle started deaccelerating and I couldn’t control the vehicle with no power steering, I couldn’t get over to the shoulder. This nearly caused a wreck putting me in harm, because vehicles around me were accelerating at 55 to 70mph. All I could do is put my flashers on. Coast to a stop, and hope no one rear ended me, which nearly occurred. General Motors Cadillac division was aware of this possibility see: GLOBAL SAFETY FIELD INVESTIGATIONS DCS5755 URGENT - DISTRIBUTE IMMEDIATELY Date: April 14, 2021 Subject: REVISION: 18226-01 - Special Coverage Overheating of Fuel Relay or Motor Terminal Revised Service Procedure Models: 2008-2011 Buick Lucerne 2009-2011 Cadillac DTS To: All General Motors Dealers This bulletin is being revised to update the service procedure. all previous copies of 18226. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS Please discard Special Coverage Adjustment 18226 Overheating of Fuel Relay or Motor Terminal Condition On some 2008 – 2011 model year Buick Lucerne and 2009 – 2011 model year Cadillac DTS vehicles, the vehicle’s rear-seat bracket could contact the vehicle’s Rear Electrical Center (REC), which can, over time, damage electrical components within the REC enclosure. If damage occurs, the If damage occurs, the components canmelt or overheat, which the customer may detect by a melting odor in the vehicle. Damage could also cause the vehicle’s battery to drain, a no-start condition, or a stall. Because no accident occurred ther were no police reports filed. The date is est

The contact owns a 2010 Cadillac DTS. The contact stated while driving 25 MPH, the vehicle shut off. There was no warning light illuminated. The vehicle failed to restart and was pushed to the side of the roadway. The contact was able to restart the vehicle and drove to the residence. An independent mechanic diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that upon starting the vehicle, the vehicle started and shut off immediately. The contact stated she smelled a burning plastic odor coming from the rear seats. The contact stated that upon lifting the rear middle seat, she noticed that fuses had melted in the fuse box. The vehicle was towed to an independent mechanic to be diagnosed. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 168,000.

The vehicle "service Airbag " warning keeps flashing. Should I keep driving this vehicle, Is my safety and the safety of other drivers at risk? I've reported this to the GMC dealers in my local area, but the want to charge me $125.00 to $169.00 dollars to perform a diagnostic. My concern is for safety of myself and others. Can this problem be fixed at a minimal or no price.

The contact owns a 2010 Cadillac DTS. The contact stated that the vehicle was taken to a local dealer for an oil change and he was informed of an oil pan leak coming from a bolt-on undercarriage causing damage to the engine. The dealer offered to repair the oil leak however, the contact declined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 160,000.

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. WHETHER THE VEHICLE WAS TRAVELING AT VARIOUS SPEEDS OR PARKED, OIL LEAKED FROM THE UNDERCARRIAGE. THE CONTACT STATED THAT A QUART OF OIL HAD TO BE ADDED EVERY TEN MILES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE OIL PAN GASKET NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 167,389.

2010 CADILLAC DTS V8. CONSUMER WRITES IN REGARDS TO BROKEN FRONT STABILIZER LINKS. *LD *TR

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE RODE ROUGHLY AND STALLED. THE CONTACT CHECKED THE RELAYS AND NOTICED THAT THE FUSE BOX WAS MELTED. THE DEALER (KEYSER CADILLAC, 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221, 716-568-7045) CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK IN THE VEHICLE, BUT WAS UNCERTAIN OF ITS ORIGIN AND WHAT PART WAS AFFECTED FROM THE FAILURE. THERE WAS A PRESENCE OF A CONSTANT INTERMITTENT FLUID LEAK. THE DEALER (MEDINA AUTO MALL 3205 MEDINA RD, MEDINA, OH 44256 (877) 424-0881) WAS NOTIFIED AND INSPECTED THE VEHICLE, BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS. THE VEHICLE WAS ALSO INSPECTED BY AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V553000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A REPAIR SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.