2004 CADILLAC ESCALADE Complaints

DT: PROBLEM WAS NOTICED IN 5/05 WHEN KEY WAS TURNED ON, NO LIGHT CAME ON REGARDING THE STABILITY CONTROL FUNCTION. WAS PUT ON DIAGNOSTICS, BUT NO ERROR CODE SHOWED. OWNER MANUAL STATED THE LIGHT WILL COME ON BRIEFLY WHEN STARTING THE VEHICLE, THEN DISAPPEAR. IF THE LIGHT DOES NOT GO ON, THEN STABILITY CONTROL FUNCTION MAY NEED SERVICE. THE ENTIRE ELECTRIC SYSTEM FAILED IN APRIL, WHEN RADIO, AND OTHER ELECTRIC FUNCTIONS FAILED. ALSO, THE LOW PSI LIGHT DID NOT ILLUMINATE WHEN THE TIRE WENT FLAT. THIS HAPPENED AFTER THE REPAIR OF ELECTRIC SYSTEM. TRANSMISSION FAILED, AND HAD TO BE REPLACED. THERE WAS SEVERAL BULLETINS REGARDING THE STABILITY CONTROL AND ELECTRIC SYSTEMS, BUT DEALER DENIED ANY PROBLEM WITH THE STABILITY CONTROL.*AK

THE TRUCK HAS HAD A VIBRATION THAT WILL NOT GO AWAY WHEN THE TRUCK REACHES A SPEED BETWEEN 76-78 MPH. THE DEALER HAS MADE 5 ATTEMPTS THUS FAR TO CORRECT THE PROBLEM INCLUDING CHANGING THE TIRES & BALANCING THE TRUCK SEVERAL TIMES TO NOI AVAIL

1ST INCIDENT 1) I WAS GOING TO PARK IN A SPOT BETWEEN TWO BUILDING, ONLY LARGE ENOUGH FOR ONE VEHICLE. I CAME DOWN THE ROAD, WHICH HAS A DECLINE TO IT, AND TURNED RIGHT, INTO THE PARKING SPOT. DUE TO THE ROAD BEING 1 WAY, AND THE PARKING SPOT BEING TIGHT, IT IS IMPOSSIBLE TO TURN THE VEHICLE DIRECTLY INTO THE PARKING SPOT. I TURNED THE VEHICLE AND HAD TO BACK UP TO GO STRAIGHT INTO THE PARKING SPOT. I PRESSED THE BRAKE, SHIFTED INTO REVERSE, AND PRESSED THE GAS PEDAL. MEANWHILE, A LADY WALKED IN FRONT OF MY VEHICLE ON THE SIDEWALK. 2) THE VEHICLE ROLLED FORWARD, EVEN THOUGH THE RPMS WERE AT APPROXIMATELY 2200 RPMS AND THE VEHICLE WAS IN REVERSE. I HIT THE BRAKE, BUT THE VEHICLE HAD ALREADY HIT THE LADY. SHE WAS FORTUNATELY FINE, AND CONTINUED ON HER WAY. 3) I TOOK THE VEHICLE TO THE DEALERSHIP, WHERE THEY TOLD ME IT WAS WORKING WITHIN IN DESIGN PARAMETERS. THEY SAID THERE WAS NOTHING MORE THAT COULD BE DONE. I CALLED CADILLAC CUSTOMER CARE, AND INFORMED THEM OF THE PROBLEM. THEY ALSO SAID AT THE TIME THERE WAS NOTHING THEY COULD DO, AND CHALKED IT UP TO A FLUKE. 2ND INCIDENT 1) I PARKED IN A PARKING LOT AGAIN WITH A DECLINE. ABOUT 2 FEET IN FRONT OF THE VEHICLE WAS A CEMENT POST. I CAME OUT, STARTED THE TRUCK, PRESSED THE BRAKE, AND SHIFTED INTO REVERSE. 2). I PRESSED THE GAS, THE RPMS WERE OVER 2000 RPMS, AND THE VEHICLE ONCE AGAIN DID NOT REVERSE BUT RATHER ROLLED FORWARD INTO THE CEMENT POST, CRACKING MY FRONT BUMPER. AFTER THAT, THE REVERSE ENGAGED AND THE TRUCK STARTED REVERSING. 3). THE DEALERSHIP CURRENTLY HAS THE VEHICLE, AND IS TELLING ME TO COME PICK IT UP, EVEN THOUGH THEY HAVE DONE NOTHING TO FIX THIS PROBLEM. I ASKED WHAT IT WAS GOING TO TAKE BEFORE THEY DID SOMETHING, AND THEY SAID THERE IS NOTHING THEY CAN DO. I HAVE CALLED CADILLAC CUSTOMER CARE AGAIN, LEFT 3 MESSAGES, AND STILL AHVE NOT HEARD BACK. I AM CONCERNED ABOUT THE LIABILITY OF DRIVING THIS VEHICLE AT THIS POINT.

THE LEFT REAR WHEEL BEARING FAILED ON A NEW 2004 CADILLAC ESCALADE ESV WHILE DRIVING ON THE FREEWAY. THE ABS AND TRACTION CONTROL WARNING LIGHTS WENT ON AND THE A SERVICE TRACTION CONTROL MESSAGE ON THE DASH. THERE WAS NO NOISE OR WARNING PRIOR. AFTER THE BEARING SEIZED, THE AXEL SNAPPED AND THE ONLY THING HOLDING THE WHEEL ON WAS THE BRAKE CALIPER. THE NEAREST DEALERSHIP REPLACED THE ENTIRE REAR AXEL, DIFFERENTIAL ASSEMBLY. I HAVE HEARD OF WHEEL FAILURES ON CHEVROLET AVALANCHE TRUCK'S ALSO (SAME CHASSIS). MY CONCERN IS THAT THERE IS A COMPONENT PROBLEM WITH THE WHEEL BEARING ON THESE TRUCKS WHICH COULD BE CATASTROPHIC. *JB

THE HORN DOES NOT ALWAYS SOUND. THERE SEEMS TO BE A BAD CONNECTION IN THE HORN PAD AT THE STEERING WHEEL. IF THE HORN IS NOT USED FOR A WHILE, IT WILL NOT SOUND WHEN YOU NEED IT. BUT AFTER YOU GET IT TO WORK, IT WILL WORK EVERY TIME UNTIL YOU DON'T USE IT AGAIN FOR A WHILE.*AK

WHEN BRAKING AT 25 MPH BRAKES FAILED CAUSING EXTENDED STOPPING DISTANCE WHICH RESULTED IN AN ACCIDENT. CONSUMER SUSTAINED INJURIES. VEHICLE WAS TOWED. *AK *NM

MY COMPLAINT IS WITH YOUR ASSESSMENT THAT I MIGHT GET "CONFUSED" BY INFORMAITION FURNISHED BY AUTOMAKERS REGARDING SAFETY DEFECTS PERHAPS YOU ARE A LITTLE CONFUSED ABOUT YOUR RESPONSIBILITIES. YOUR ARROGANCE ASTOUNDS ME.*AK IT APPEARS YOU ARE NO BETTER THAN THE FDA, A SORRY BUNCH OF DRUG COMPANY PUPPETS

THE AIR BAG LIGHT CAME ON, THE CONSUMER WENT TO THE DEALER. THE IGNITION WAS TURNED ON/OFF TO SEE IF IT WOULD GO OFF. THE VEHICLE WAS LEFT AT THE DEALERS THE NEXT MORNING. THE AIRBAG LIGHT WENT ON AGAIN THE NEXT WEEK. THERE WAS A PART ORDERED, AND REPLACED. CONSUMER DROVE THE VEHICLE FOR TWO DAYS AND THE AIR BAG LIGHT CAME ON AGAIN. GENERAL MOTORS STATED THAT THE AIRBAG WIRING HARNESS WOULD BE REPLACED BY THEM, HOWEVER NO PARTS ARE AVAILABLE. AS OF THIS DATE THE VEHICLE IS STILL AT THE DEALERS AWAITING REPAIR. *NM

WHILE TURNING THE STEERING WHEEL IT PRODUCED A WHININNING NOISE. DEALER REPAIRED THE RACK AND PINION STEERING TWICE. HOWEVER, THE PROBLEM RECURRED. *AK

WHILE DRIVING AT 65 MPH, SMOKE STARTED TO COME OUT FROM THE BACK AND SIDE OF THE VEHICLE. THE CONSUMER NOTICED OIL SPLATTERED ALL OVER THE TRUNK AND THE ROAD WHEN THEY PULLED OVER. THE VEHICLE WAS TOWED TO A DEALERSHIP, AND INDICATED THAT THE SERVO WASN'T INSTALLED PROPERLY AT THE FACTORY, WHICH RESULTED IN TRANSMISSION TO LEAK OIL. *LA