2007 CADILLAC ESCALADE Complaints

TAKATA RECALL - GM ISSUED A RECALL FOR OUR VEHICLE IN MAY, 2016 AND TO THIS DATE, DEALERS ARE STILL REPORTING NO PARTS AVAILABLE TO FIX THE DEFECTIVE AIR BAGS. WE CONTACTED CADILLAC CUSTOMER SERVICE ABOUT THIS AND WE'RE TOLD IT MAY BE SEVERAL MORE MONTHS BEFORE PARTS ARE AVAILABLE OR NHTSA CLOSES THE RECALL WITHOUT REPAIRS. THE PROBLEM IS WE'VE BEEN TRYING TO TRADE THE CAR IN ON A NEW VEHICLE, HOWEVER NO DEALERS WANT THE VEHICLE AS THEY CANNOT RESELL THEM WITH A PENDING RECALL AND NO PARTS ARE AVAILABLE TO FIX IT. WHAT IS OUR RECOURSE IN MAKING A CLAIM WITH GM AGAINST THE AMOUNT THEY HAVE DEVALUED OUR VEHICLE?

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER THAT RAN OUT IN THE ROAD. THE DEER STRUCK THE VEHICLE'S WINDSHIELD. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE BUMPER, FOG LAMPS, TOW BRACKET COVER, AIR DEFLECTOR, FAN MOTORS, AND RADIATOR WERE REPAIRED. THE CONTACT STATED THE ENGINE WARNING INDICATOR ILLUMINATED AND THE LIFTER WAS MALFUNCTIONING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND SEVERAL OTHER THINGS WERE REPAIRED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 7/12/18*JB *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CRACKED DASH- DRIVER'S SIDE, COMPLETELY CRACKED AND SEPARATED, FROM STEERING WHEEL SIDE TO WINDSHIELD. THE DASH CRACKED IN SECOND PLACE A FEW DAYS AGO, ALONG SIDE OF THE MAIN CRACK. VERY FLIMSY MATERIAL AND CREATES A NOISE WHEN DRIVING. THE DASH HAS STARTED TO LIFT AND SEPARATE AT THE LARGER CRACK AND THIS IS CAUSING A GLARE IN THE WINDSHIELD WHEN THE SUN IS OUT WHILE DRIVING(VERY DANGEROUS!). THIS IS A SAFETY HAZARD BECAUSE OF THE GLARE AND THE POTENTIAL OF BROKEN DASH FRAGMENTS THAT COULD CAUSE INJURY OR EVEN A FATALITY IF THE AIRBAGS ARE DEPLOYED. THIS IS A POOR DESIGN THAT COULD CAUSE SERIOUS INJURIES AND EVEN DEATH!

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED FOR MONTHS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE CONTACTED SEVERAL TIMES, BUT WERE UNABLE TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

A1 INCOMING EMAIL: FROM CONSUMER RE GM REPLACEMENT OEM WHEELS USA VS INDIA. *SMD 2007 CADILLAC ESCALADE. THE CONSUMER RECENTLY REPLACED THE FACTORY 22 INCH RIMS ON HIS VEHICLE. THE CONSUMER DECIDED TO GO WITH A MUCH LESS EXPENSIVE REPLICA VERSION. HOWEVER, THE REPLACEMENT RIMS APPEARED TO BE OF SIGNIFICANTLY LESS QUALITY THAN THE ORIGINAL RIMS. WHEN THE CONSUMER HIT A POTHOLE, PART OF THE RIM SHEARED OFF. THE ORIGINAL RIMS WERE STAMPED GM USA AND THE REPLACEMENT RIMS WERE STAMPED GM INDIA. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE ESV. THE CONTACT HAD NOT YET RECEIVED NOTIFICATION, BUT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE REMEDY AND PARTS FOR THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CRACKED DASH- DRIVER'S SIDE, COMPLETELY CRACKED AND SEPARATED, FROM STEERING WHEEL SIDE TO WINDSHIELD. CRACKED IN SECOND PLACE A FEW DAYS AGO, OFF THE MAIN CRACK. VERY FLIMSY MATERIAL AND CREATES A NOISE WHEN DRIVING. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.