2007 CADILLAC ESCALADE Complaints
View complaints related to 2007 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2007 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 CADILLAC ESCALADE- PARK HILLS, MO
HEATED SEATS NOT WORKING. AFTER DOING SOME RESEARCH ONLINE I FOUND OUT THAT ESCALADE'S ARE PRONE TO MELTED WIRE CONNECTIONS ON THE CCSM UNDER THE PASSENGER SEAT. MINE HAS THE EXACT SAME PROBLEM AS DESCRIBED BY MANY OTHER ESCALADE OWNER'S. WHY HAS THIS NOT BEEN RECALLED? THIS COULD POSE A VERY SERIOUS INTERIOR FIRE RISK. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- ALAMOGORDO, NM
DRIVING ON THE I10, SEMIS ALL AROUND, DRIVING ABOUT 65 MPH. MY DAUGHTER AND HER FRIEND IN THE VEHICLE. ALL OF THE SUDDEN IT FELT LIKE I HIT A WALL. ALL POWER WENT OUT, LOST ALL SPEED, WHEN THE POWER FLICKERED BACK ON, LIGHTS ONLY NO SPEED, ALL THE DASHBOARD WAS LITE UP, EVERYTHING WAS MAKING A SOUND, THE VEHICLE KEPT GOING FROM D -DRIVE TO P-PARK, THE RPM WERE MAXED- YET NO SPEED. AT 51K I NOTICED THE VEHICLE SHIFTING HARD AND TOOK IT IN TO A CADILLAC DEALERSHIP, THOUSANDS OF DOLLARS LATER, IT HAS CONTINUED TO DO THE SAME THING, JUST TWO DAYS AGO 2-7-15, IT IS STILL DOING THE SAME THING. MANY TIMES I HAVE BEEN IN DANGER OF LOOSING MY LIFE, AM NOT EXAGGERATING. MY VEHICLE HAS ONLY BEEN TOUCHED BY THE DEALERSHIP FOR ALL OF ITS SERVICES AND REPAIR. THIS VEHICLE IS EXTREMELY UNSAFE FOR DRIVING. I HAVE A BOOK OF ALL MY SERVICE RECORD DOCUMENTING THE SAME ISSUE OVER, AND OVER...........................................AGAIN. ACCORDING TO MY RESEARCH THERE ARE THOUSANDS OF PEOPLE EXPERIENCING THE SAME PROBLEM, AND CADILLAC JUST SITS BACK, PROBABLY WAITING FOR LOSS OF LIVES. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- JACKSONVILLE, FL
I WAS DRIVING APPROXIMATELY 60 MPH, WHEN MY DASH WARNING SIGN BEGAN TO READ "LOW OIL PRESSURE- SHUT OFF ENGINE" AND BEGAN BEEPING INCESSANTLY. AS I WAS ON A BRIDGE/EXPRESSWAY, I WAS NOT IN A POSITION WHERE I COULD SAFELY STOP THE ENGINE. THE ENGINE WENT INTO "LIMP MODE" AND WAS STRUGGLING TO MAINTAIN POWER. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE ESV- HOPEWELL, VA
PASSENGER SIDE FRONT EXTERIOR DOOR HANDLE BROKE LOOSE FROM THE BODY OF THE VEHICLE. I CONTACTED THE DEALER FOR REPAIRS AND WAS QUOTED $300+ FOR THE REPAIR. I LOOKED ONLINE AND WAS SURPRISED THAT THIS IS AN ISSUE FOR NUMEROUS OWNERS. SO I CONTACTED CADILLAC, AND WAS INITIALLY TOLD IT WAS UNDER WARRANTY, AND TO TAKE IT IN TO THE DEALER FOR REPAIRS AT NO COST TO ME. AFTER TAKING OFF WORK, WAS TOLD BY THE DEALER THAT THIS WAS NOT TRUE, WHEN ACTUALITY THE INTERIOR HANDLES ARE THE ACTUAL HANDLES UNDER WARRANTY FOR THE CHROME PEALING. AT THIS POINT THE CHROME ON THE INTERIOR HANDLES WERE NOT A CONCERN OF MINE. AFTER GOING BACK AND FORTH WITH GM/CADILLAC AND MY LOCAL DEALER FOR A COUPLE OF MONTHS, I BOUGHT A REPLACEMENT HANDLE AND DID THE REPAIR MYSELF. ABOUT A YEAR LATER THE PASSENGER SIDE REAR EXTERIOR DOOR HANDLE SEPARATED FROM THE BODY, I CONTACT CADILLAC TO MAKE A COMPLAINT, I DO GET A CALL BACK, THE REP ASK ME WHAT DO I WANT THEM TO DO, I SAY " IT WOULD BE GREAT IF THEY KNOWING THIS IS A ONGOING ISSUE THAT THEY PAY FOR THE REPAIRS", I WAS TOLD " THIS IS NOT A SAFETY ISSUE AND DOESN'T FIT THE CATEGORY OF HAVING A RECALL ISSUED", I STATED WELL IF I WAS IN AN ACCIDENT, AND SOMEONE NEEDED TO OPEN THE DOOR FROM THE OUTSIDE, IS THIS NOT A SAFETY ISSUE? I WAS BASICALLY TOLD NO. AGAIN THEY ASK WHAT DO YOU WANT US TO DO? I SAID WELL, THIS IS MY SECOND HANDLE THAT HAS BROKEN, AT LEAST PAY SOME PORTION OF IT, I WAS TOLD THAT IS LEFT UP TO THE DEALER TO DECIDE. WHEN MY FIRST HANDLE BROKE, I TRIED TO NEGOTIATE WITH THE DEALER TO BRING THE COST DOWN, WITH NO SUCCESS. SO I LET THE REP., KNOW JUST ANNOTATE THIS AS A COMPLAINT. I AGAIN WENT ON THE INTERNET AND PURCHASED A HANDLE AND DID THE REPAIR MYSELF. THE HANDLES CAN BE FOUND FOR LESS THAN $50 (WITH A WARRANTY) AND TAKE ABOUT 30 MIN. TO INSTALL. MY INTERIOR HANDLE WERE NEVER REPLACED, GO FIGURE, NO LONGER UNDER WARRANTY. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- CHICAGO, IL
HEATED STEERING WHEEL BURNED A WHOLE THROUGH LEATHER AND CAUSED A BURN ON MY FINGER. STEERING WHEEL HEATER NO LONGER WORKS SINCE INCIDENT. *TR HEATED DRIVER SEAT NO LONGER WORKS AFTER SMELLING BURNING IN CAR. FOUND MELTED/BURNED CONNECTOR UNDER PASSENGER SIDE SEAT WHERE THE HEATED SEAT MODULE IS LOCATED.
Source: NHTSA WEB SITE -
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2007 CADILLAC ESCALADE- PALM BAY, FL
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE HAVING REPAIRS PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE REAR MOTOR MOUNT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC ESCALADE ESV- MAYWOOD, IL
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE ESV. THE CONTACT STATED THAT WHEN ATTEMPTING TO OPEN ANY OF THE DOORS, THE HANDLES BECAME SEPARATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HANDLES WERE PLASTIC AND BECAUSE OF VARIOUS TYPES OF WEATHER THE HOLES FOR THE SCREWS HAD WIDEN CAUSING THE HANDLES TO SEPARATE FROM THE VEHICLE. THE HANDLES WERE REPLACED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC ESCALADE- BELLVUE, IA
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE CHECK AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 118,000. UPDATED 10/22/14*CN THE CONSUMER STATED THE POWER/HEATED SEATS, DOOR HANDLES(3), WHEEL BEARINGS, SHOCKS AND STRUTS, BRAKES, HEADLIGHTS, TRACTION CONTROL, AND ENGINE ALL HAVE FAILED AND WERE REPAIRED. THERE WAS ALSO RUST THAT RECURRED AFTER IT WAS REPAIRED. UPDATED 05/19/2015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC ESCALADE ESV- CLAREMONT, CA
MULTIPLE EXHAUST MANIFOLD BOLTS BROKEN CAUSING EXHAUST GAS LEAKS BETWEEN EXHAUST MANIFOLD AND CYLINDER HEAD. CONDITION EXISTS ON BOTH SIDES OF ENGINE. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- STERLING HEIGHTS, MI
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE WIRE HARNESS IN THE VEHICLE MELTED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE