2013 CADILLAC ESCALADE Complaints

ON 5/12/18 VEHICLE LOCKED UP WHILE DRIVING AT SPEED OF 16 MILES ON WESTWIND, EL PASO, TX 79912. TURNED TO OPEN AREA LOT VEHICLE STEERING WHEEL LOCK UP SHUT DOWN.TOWED IT TO BRAVO CADILLAC GENERAL MANAGER WAS RUDE STATED NOTHING WRONG WITH VEHICLE MADE ME PAY FOR TOWING. SINCE, THEN I HAD VEHICLE ELECTRICAL PROBLEMS AND CURRENT HAVING VALVETRAIN DTC P0300 TICKING NOISE. RECALL DEC. 23,2016, RECALL # 12331 NHTSA ID: 14V614000, RECALL #12331 NHTSA ID # 13V001000, RECALL # 14515 NHTSA ID# 14V614000, BRAVO CADILLAC DOES NOT WANT TO FIX THE RECALL ISSUE GENERAL MANAGER STATED NOT ON WARRANTY OR EXTENDED WARRANTY. I STATED THAT THIS IS A RECALL PROBLEM AND IGNORE ME. TONY ASE MASTER MECHANIC (915) 740-3852 STATED THAT ITS A RECALL ISSUE. DOCUMENT ID # PIP4138P ON DECEMBER 23,2016.

TL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE EXT. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. DIMMITT CADILLAC OF ST. PETERSBURG (3333 GANDY BLVD D, PINELLAS PARK, FL 33781, (727) 493-5067) WAS CONTACTED AND STATED THAT THE FUEL CONTROL MODULE WAS NOT UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,472.

TL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO COURTESY CHEVROLET OF SAN DIEGO (750 CAMINO DEL RIO NORTH, SAN DIEGO, CA 92108, PHONE NUMBER: (619) 297-4321) WHERE IT WAS DIAGNOSED THAT THE MAIN ELECTRICAL FUSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION AND A GRINDING METAL NOISE EMERGED FROM THE ENGINE. THE CONTACT HAD TO COAST TO THE NEAREST EXIT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE CAME TO A COMPLETE STOP ON THE SIDE OF THE ROAD AND WAS SHUT OFF BY THE CONTACT. THE CONTACT STARTED THE VEHICLE AGAIN, BUT IT STILL DID NOT ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE DEALER (MICHAEL CADILLAC OF FRESNO, CALIFORNIA) AND LEFT THERE OVERNIGHT. THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT THE VIN WAS INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *TT *JS

AIRBAG LIGHT IS ON AND DEALER STATED IT HAS SOMETHING TO DO WITH THE SEAT BELT (DIVER SIDE) ALSO THE CADILLAC ESCALADE FROM THE PAST AND PRESENT YEARS HAVE A AIRBAG AND SEATBELT ISSUE AND I BELIEVE MY VEHICLE HAS THE SAME ISSUE. BUT NO ONE WILL LISTEN PLEASE LOOK INTO THE ISSUE WITH MY VEHICLE PLEASE HELP.

WHILE ACCELERATING AWAY FROM A STOP LIGHT INTERSECTION FROM CURRENTLY BEING STOPPED, AT APPROXIMATELY 10 MPH - THE PASSENGER AND I HEARD A LOUD BANG. WE IMMEDIATELY BRAKED THE VEHICLE TO A STOP AND DUCKED, THINKING A GUN OR SOMETHING HAD GONE OFF. WE LOOKED UP ONLY TO FIND THAT OUR SUNROOF HAD BURST INTO A THOUSAND SHARD PIECES ABOVE US WITH NO EVIDENCE OF IMPACT. SMALL SHARDS OF GLASS WERE ALL OVER THE PLACE, HOWEVER, MOST OF THEM REMAINED STUCK TO THE TINT ON THE OUTSIDE OF THE VEHICLE. WE FOUND A SAFE PLACE TO PULL OVER AND CALM DOWN, AS THE WHOLE EVENT WAS QUITE SCARY. WE TOOK PICTURES OF BOTH THE INSIDE OF THE SUNROOF, ALONG WITH THE OUTSIDE. WE FOUND NO EVIDENCE OF IMPACT, IN FACT, THE GLASS DOMED TO THE EXTERIOR OF THE VEHICLE. THERE WAS NO GLASS SPIRALING WHICH WOULD SHOW EVIDENCE OF IMPACT, JUST COMPLETELY SHATTERED IN EVERY SPOT. *JS

2013 CADILLAC ESCALADE ESV. CONSUMER WRITES IN REGARDS TO VEHICLE KEY IGNITION PROBLEM. *SMD

TL* THE CONTACT OWNS A 2013 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED MAKING THE VEHICLE VERY DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT DID NOT RECTIFY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 14,000.