2023 CADILLAC ESCALADE Complaints

I was going down the highway at 75mph and all of sudden the engine started loud knocking and loss of power. Good thing I was able to get off the exit and stop safely. Car was towed to dealer. Needs new engine 48k miles

The truck drives rough feels like I hit something while driving and slows down while driving high speed. Every time I take to the dealership they don’t see anything wrong with it. I’m not the only one with this issue a lot of people with this same 2023 Escalade esv have the the same problem. I want the problem fixed it’s not fair that I have to deal with this. I paid a lot of money for my truck and work hard for it.

Motor ceased at 38k miles In october 2025 replaced engine and happened again several months later ceased at 3k miles in the middle of highway. major safety issues with these 6.2 v8 motors. GM has NOT fixed the design problem.

On 06/23/2026 at approximately 62,745 miles, I brought my 2023 Cadillac Escalade Sport Platinum 4WD equipped with the 6.2L L87 V8 engine to a Cadillac dealership because of excessive engine oil consumption. The vehicle has been consuming approximately 3 quarts of engine oil every 2,000 miles, or roughly 1 quart every 650-700 miles. The dealership began an oil-consumption test to document the condition, and the vehicle is currently still at the dealership undergoing evaluation. This vehicle is equipped with the 6.2L L87 engine involved in NHTSA Safety Recall 25V-274 / GM Recall N252494000 concerning internal engine damage and possible loss of propulsion. I do not know whether the excessive oil consumption is directly related to the recall defect, but I am concerned that this level of oil consumption may indicate an internal engine problem that could lead to inadequate lubrication, engine damage, stalling, seizure, or sudden loss of propulsion. The vehicle is available for inspection at the Cadillac dealership. The dealer has service records and oil-consumption-test documentation associated with this condition. I am filing this complaint so the excessive oil consumption on this L87-equipped vehicle is formally documented with NHTSA and can be considered along with other reported L87 engine concerns.

In August of 2025 my escalade went t the dealership to perform the engine recall test. It passed the test and the oil change fix was completed. However, within weeks or so the engine began to experience some issues. It was taken back to the dealership and a full engine replacement was performed. Fast forward to the beginning of August 2026. The new engine is experience the same symptoms as before. Flashing engine light, rough idle, loss of power, and excessive gas consumption, knocking, etc. I took the car to the dealership and this is the service advisors message to me about the car: "Cylinders one and six are causing the misfires, he sent some information to our technical assistance center because the cylinders walls do not show a lot of damages but, like I said before it was low in oil with no present oil leaks. He has to capture some freeze frame data for technical assistance and send in so it has to be driven some more. They want it driven over some miles. They will determine if we replace the engine or not, I may not have an update from them until Monday. They do not work on Saturdays and Josh your technician has to perform all of the test they sent over. A lot of the extra testing has come from this possibly being the second engine that could go in the vehicle. The car remained for about 2 weeks and gm refuses to pay for a new engine until because there isnt enough data. Meanwhile I am stuck driving a car that can seize up and leave me at any time. They also refused to buy back or help me into another vehicle without coming all out of pocket on my end

The engine/powertrain malfunctioned on my 2023 Cadillac Escalade at approximately 29,434 miles, ultimately requiring complete engine replacement. During the engine repair, the Cadillac technician also discovered that the transmission cooler lines were leaking fluid. The dealership replaced all of the affected transmission cooler lines as part of the repair.The original failed engine was removed by the Cadillac dealership, so I do not know whether GM/Cadillac retained it. The failure involved the vehicle’s engine and created concern about the possibility of sudden loss of propulsion or engine failure while driving. Because this is a large vehicle routinely operated on public roads and highways, an unexpected loss of engine power could significantly reduce my ability to safely accelerate, merge, or move the vehicle out of traffic. Fortunately, I brought the vehicle in for service after noticing the abnormal engine noise before a complete failure occurred while driving. Yes. Heritage Cadillac inspected and diagnosed the vehicle. The dealership documented my complaint of a “weird noise on start up” that continued until approximately 10 MPH. The technician removed the valve covers and inspected the rocker arms and pushrods. The dealership ultimately determined that an engine replacement was necessary and replaced the engine under warranty. Yes. The vehicle was inspected and repaired by Heritage Cadillac, an authorized Cadillac dealership. The dealership diagnosed the engine issue and replaced the complete engine. During the repair process, the technician also discovered leaking transmission cooler lines. I did not receive a warning lamp or dashboard message alerting me to an engine problem. The primary symptom was an abnormal engine noise shortly after startup that continued during initial acceleration to approximately 10 MPH. This prompted me to bring the vehicle to Heritage Cadillac for inspection. The dealer documented this symptom on the repair order.

Dear NHTSA Vehicle Safety, I would like to report a recurring safety issue involving the instrument cluster in my 2023 Cadillac Escalade ESV. Vehicle: 2023 Cadillac Escalade ESV VIN: [XXX] Current Mileage: Approximately 170,000 miles The digital instrument cluster/display directly behind the steering wheel intermittently goes completely black while the vehicle is in operation. When this occurs, I lose visibility of the speedometer, odometer, warning information, and other important driver information. The center navigation/infotainment display can remain operational while the driver’s instrument cluster is completely black. This condition originally began before the vehicle reached 70,000 miles. Initially, it occurred only occasionally and the instrument cluster would eventually turn back on by itself. The problem has progressively worsened and, particularly after approximately 120,000miles, the blackouts have become considerably more frequent. The vehicle has been brought to a Cadillac dealership. I was advised that insufficient battery power could be causing the problem. The battery was replaced and the vehicle software was updated. However, the instrument cluster continues to intermittently go completely black. The dealer has now indicated that the complete instrument cluster may need to be replaced. I am reporting this condition because I believe the sudden loss of the speedometer and other critical driver information while operating the vehicle presents a potential safety concern. I respectfully request that NHTSA document this complaint and review whether similar instrument cluster/display failures have been reported by other owners of 2021–2024 Cadillac Escalade and Escalade ESV vehicles and whether further investigation may be appropriate. Thank you for reviewing this safety complaint. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine was replaced at 70,000 miles by warranty by GM and now at 110,000 miles as in the new engine has the engine is given the same issue again

On [XXX], while driving my 2023 Cadillac Escalade ESV from the Salt Lake City area toward Las Vegas, the vehicle developed a serious loss-of-power condition in Utah. I contacted OnStar, exited the highway, and waited at a gas station. OnStar arranged towing to a Cadillac dealership. GM records document the tow at approximately 56,644 miles. At the dealership, I reported the loss of power. After initially being told they were too busy, I waited about 10 minutes and was then told the vehicle was ready. After returning to the highway, the vehicle suddenly lost power again at approximately 70 mph. Pressing the accelerator did not produce normal acceleration, creating a serious risk of a highway collision. I immediately returned to the dealership. The dealer then performed another repair. The invoice states the Service Engine Soon light was illuminated, soot level was 255%, and a service regeneration was performed. I was charged $406.16 and was again told the vehicle was ready. After leaving again, the same loss-of-power condition occurred. After safely exiting the highway, I recorded video showing the vehicle at approximately 38 mph with little or no acceleration response and the check-engine light illuminated. I returned to the dealer for a third time. The dealer then kept the vehicle, stated the repair was covered under warranty, and provided a rental. The vehicle has remained under repair since July 21. I have not received a clear explanation of the root cause or complete repair details. I have videos, towing records, repair documents, photos, and GM correspondence. I am concerned this repeated sudden loss of propulsion at highway speed could cause a serious crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving and the vehicle stopped accelerating and the gear was in neutral. I pulled over and turned the car off then attempted to turn it on, but it would not turn over. All electrical was on, but the car would not start. This same thing happened two days prior twice within 10 min. of each other, but I was able to start the car those times. Due to the speed suddenly declining and being unable to accelerate on a two lane road with cars behind me; it could have caused a serious accident. It has not yet been confirmed by a dealer, but this is a known recall for this vehicle that was listed as complete prior. There was no warning lamps or messages prior to the failure. The first noted incident happened on 8/10/26.