2007 CADILLAC ESCALADE Complaints
View complaints related to 2007 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2007 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 CADILLAC ESCALADE- BATON ROUGE, LA
MY VEHICLE ENGINE LIGHT COMES ON AND THE GAS NEEDLE BOUNCES BACK AND FORTH. WHEN THE NEEDLE BOUNCES BACK AND FORTH FROM FULL TO EMPTY THE ENGINE LIGHT IN THE DASH WILL COME ON AND MAY STAY ON FOR AWHILE BUT WILL THEN GO OFF. WHEN I PUT FUEL IN THE TANK THE LIGHT WILL GO OFF BUT ONCE I START DRIVING AGAIN IT COMES BACK ON AND THE NEEDLE BOUNCES BACK AND FORTH. NOT SURE WHERE THE PROBLEM IS BUT I KNOW MY BROTHER IS HAVING THE SAME PROBLEM WITH HIS SILVERADO. PLEASE LET ME KNOW WHAT I NEED TO DO. THANKS FOR YOUR TIME. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- TEXARKANA, TX
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THE DRIVERS FRONT, REAR, AND PASSENGER REAR EXTERIOR DOOR HANDLES BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,795.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC ESCALADE- PORTSMOUTH, NH
I PURCHASED A 2007 ESCALADE AND HAVE HAD IT FOR JUST ABOUT 1 YEAR. SO FAR I HAVE HAD TO REPLACE A DEFECTIVE WINDSHIELD, HUBS, EVAP SENSOR, PURGE VALVE, FUEL LEVEL SENSOR, TRANSMISSION, DEFECTIVE RIMS, PLUS THE NORMAL WEAR AND TEAR ITEMS....BRAKES, ROTORS, BATTERY. ALL OF WHICH HAPPENED TO GO RIGHT AROUND 90,000 TO 100,000 MILES. I CONTACTED CADILLAC TO ADDRESS THE ISSUES AND COMPENSATE SOME COSTS AS THIS SUV HAS ALWAYS BEEN REGULARLY MAINTAINED WITH THE BEST PRODUCTS AVAILABLE INCLUDING SYNTHETIC OILS. THEY REFUSED TO WORK WITH ME.... WELL TODAY THE ICING ON THE CAKE. MY GRANDFATHER PASSED AWAY THIS WEEK, WHILE MOVING HIS PERSONAL BELONGINGS AND HAVING A FULL TRUCK LOAD OF THEM THE TRUCK CAUGHT ON FIRE. SMOKE BEGAN TO POUR IN FROM THE DASH BY THE WINDSHIELD THE UNDER THE DASH. I OPENED THE HOOD AND FLAMES SHOT OUT BURNING MY HAND. THE POLICE & FD CAME. THANK GOD FOR THE FAMILY IN THE HOME NEAR BY WHO RAN OUT WITH A FIRE EXTINGUISHER. I HAD TO PAY FOR A TOW FROM MAINE TO NH. I WAS OUT OF STATE, THE DEALER IS CLOSED UNTIL MONDAY. FIND A VEHICLE TO USE TO GO TO NY WHERE THE FUNERAL SERVICE ARE BEING HELD. THIS VEHICLE IS UNDEPENDABLE, UNRELIABLE, JUNK THAT IS UNSAFE. NOT ONLY IS IT BECAUSE THIS ONE IS A LEMON BUT BECAUSE THEY DO NOT BACK THE PRODUCT. GM DOES NOT CARE ABOUT THE PUBLICS SAFETY. THEY DON'T CARE IF FOLKS GET INJURED OR KILLED. MANY OF THE ISSUES I HAVE HAD ARE SAFETY ISSUES BUT GM DOSE NOT FIND THEM TO BE. IF A TRANSMISSION LOCKS UP WHEN YOU ARE DOING 65 ON A HIGHWAY AND DROPS TO 20 I THINK THAT'S A SAFETY ISSUE. AT LEAST THAT IS WHAT I HAVE BEEN TOLD BY MULTIPLE MECHANICS. IF YOUR WINDSHIELD IS DEFECTIVE DUE TO THE PLASTIC AND GLASS SEPARATING AND YOU CAN'T SEE TO DRIVE, THAT TOO IS A SAFETY ISSUE. IF YOUR HUBS GO BAD YOUR WHEEL CAN COME OFF AT ANY SPEED...ANOTHER ISSUE. AND IF YOU ARE TRAPPED IN A BURNING CAR. I WOULD ALSO SAY THAT MAY BE AN ISSUE TOO. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE ESV- NORTH POTOMAC, MD
WE JUST WANTED TO ALERT YOU OF A LIFE THREATENING SITUATION THAT OCCURRED WITH OUR 2007 CADILLAC ESCALADE ESV, ON WEDNESDAY, JULY 17, 2013. I HAD JUST PICKED UP MY KIDS FROM SWIM PRACTICE AND WAS PULLING OUT OF THE PARKING LOT WHEN MY STEERING WHEEL WAS COMPLETELY DISCONNECTED FROM THE WHEELS AND HAD NO ABILITY TO STEER THE CAR... IT JUST FREELY SPUN AROUND AND AROUND. THANKFULLY, I WAS ABLE TO STOP THE VEHICLE BEFORE HITTING A TREE AND MY KIDS AND I WERE NOT INJURED, JUST VERY SHAKEN. HOWEVER, IT WAS AND STILL IS VERY PRESENT IN MY MIND WHAT THE OUTCOME COULD HAVE BEEN HAD WE BEEN ON THE HIGHWAY OR GOING AT A FASTER SPEED. CADILLAC ROADSIDE WAS VERY HELPFUL IN GETTING THE CAR TOWED TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND HAVE HAD ALL MAINTENANCE DONE IN THE PAST. AFTER REVIEW OF THE VEHICLE I WAS TOLD THAT THEY ARE REALLY NOT SURE WHAT WENT WRONG, AS THEY HAD NEVER SEEN ANYTHING LIKE IT. APPARENTLY THE WHOLE FRONT STEERING SYSTEM IS SUPPOSED TO COLLAPSE IN A HEAD ON COLLISION, BUT FOR SOME REASON IT COLLAPSED WITHOUT WARNING OR REASON. CONSEQUENTLY, DUE TO THE STEERING WHEEL CONTINUOUSLY SPINNING, IT HAD RIPPED OUT ALL THE POWER CORDS TO THE RADIO, AIR CONDITIONING, POWER STEERING, STABILITRAC, ETC. THE CAR WAS A DISASTER AND AT THAT POINT I HAD NO TRUST IN THE CAR TO EVER DRIVE IT AGAIN. I HAD ENJOYED MY VEHICLE UP TO THIS POINT, BUT THIS HAS MADE ME INCREDIBLY CONCERNED ABOUT PUTTING MY FAMILY IN ANOTHER CADILLAC VEHICLE. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- FANWOOD, NJ
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE REAR DEFROSTER WIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIAN REATTACHED THE WIRE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE REAR WINDSHIELD WAS REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 CADILLAC ESCALADE- MECHANICVILLE, MD
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INADVERTENTLY WHILE SHE WAS STANDING UNDER THE DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CADILLAC ESCALADE- PITTSBURGH, PA
THE REAR SEAT HEAD RESTRAINTS DO NOT RAISE TO THE STANDARD RECOMMENDED BY 49 CFR 571. THEY CAN BE LIFTED TO 26 INCHES, NOT 27 1/2 INCHES MIN. AS THE STANDARD RECOMMENDS WHICH RENDERS THEM NOT SAFE FOR FULL SIZE ADULTS. AS A RESULT, MANY PASSENGERS REFUSE TO SIT THERE, RENDERING MY "SUT" 5-SEATER TO BE A 2-SEATER VEHICLE. THE RESTRAINTS ARE ALSO NOT LOCKABLE. THANK YOU FOR THE ATTENTION TO THIS MATTER. I WOULD LIKE TO HAVE THIS CONDITION FIXED. CADILLAC RECOGNIZES THAT ALL THEIR ESCALADE EXTS ARE THE SAME BUT REFUSES TO ACKNOWLEDGE THAT THEY ARE NOT STANDARD AND NEED FIXING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- SYLMAR, CA
WHILE TRYING TO ENTER THE VEHICLE THE DOOR HANDLE CAME OFF IN OUR HANDS NOT ALLOWING US TO ENTER THE VEHICLE ON A BUSY STREET. I CONTACTED GM WHO HAS REFUSED TO REPLACE IT STATING THAT MY VEHICLE IS OUT OF WARRANTY. HOWEVER, GIVEN THE OVERWHELMING NUMBER OF OWNERS WITH THIS SAME ISSUE, THIS IS A DESIGN FLAW AND OWNERS SHOULDN'T HAVE TO PAY FOR THIS $300 REPAIR. *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- KNOXVILLE, TN
I WAS JUST GOING ON A STRAT STREET AT 25MPR .ALL AT ONCE ALL THE REAR AIRBAGS DEPLOYED AND ON STAR CALLED TO SEE IF I WAS OK .I HAVE TRIED TO WORK IT OUT WITH GM AND I WAS TOLD A SENSOR FOUND A PROBLEM BUT WOULDN'T TELL ME WHAT . MY CHILDREN HAVE TO RIDE IN THIS SUV. PLEASE HELP IF YOU LOOK ON THE INTERNET GM IS HAVING AIRBAG PROBLEMS WITH CADILLAC ESC.... *TR
Source: NHTSA WEB SITE -
2007 CADILLAC ESCALADE- MURRIETA, CA
RIGHT REAR EXT DOOR HANDLE BROKE. DUE TO THIS I WAS UNABLE TO GET MY CHILD OUT OF THE SEAT HE WAS IN. THIS DEFECT COULD PREVENT EMERGENCY EXIT FROM A VEHICLE. PER CADILLAC FORUMS THIS HAS BEEN A WELL KNOWN DEFECT IN THE PART SINCE MID 2007 AND EFFECT VEHICLES AT ALL MILEAGES. *TR
Source: NHTSA WEB SITE