2007 CADILLAC ESCALADE Complaints

NOTICED EXCESSIVE EXHAUST FUMES INSIDE THE CAR WHILE AT IDLE DURING STOPS. ALL WINDOWS UP DURING WINTER SEASON DRIVING. INSPECTED EXHAUST SYSTEM FOR LEAKS. NOTICED EXHAUST MANIFOLD BOLTS ON BOTH SIDES OF ENGINE MISSING AND SUBSEQUENT LEAKS AT EACH EXHAUST PORT WITH MISSING BOLTS. NOTICED EXCESSIVE RUSTING AND CORROSION OF EXHAUST MANIFOLD AND BOLTS. THIS SEEMS TO BE CAUSED BY A METAL DEFECT CREATING PREMATURE CORROSION OF EXHAUST MANIFOLDS AND BOLTS. INTERN, CAUSING EXHAUST LEAKS AND EXCESSIVE AMOUNTS OF EXHAUST GASES UNDER HOOD AN IN THE CABIN. THIS IS A MAJOR SAFETY CONCERN TO ME AND MY FAMILY. PLEASE INVESTIGATE. *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT HE NOTICED BURN HOLES ON THE SUNROOF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. UPDATED 02/28/13 *BF

ENGINE MOUNTS FAILED AND POTENTIAL FOR WIRING HARNESS TO BE STETCHED TO THE POINT TO CAUSE LOSS OF MANY ENGINE FUNCTIONS. ADDITIONALLY THE OIL PAN GASKET HAS ALSO FAILED.WAS INFORMED BY DEALER SERVICE ADVISOR THAT THESE ARE COMMON OCCURENCES IN THESE VEHICLES. *TR

ISSUE IS THE DOOR HANDLES COMING OFF LAST SUMMER DRIVER SIDE AND PASSENGER.. HAD EXTENDED WARRANTY AND HAD TO PAY $100 PER TIME SINCE IT HAPPEN AT DIFFERENT TIMES.. LOOKING NOW FOR RETURN OF MY $200 SINCE I SEE DEALERS ARE REPLACE FOR FREE.. *JS

CHROME PLATING ON INTERIOR DOOR HANDLES HAS PEELED RESULTING IN A RAZOR-BLADE LIKE EFFECT CAUSING INJURY TO HANDS WHEN USING DOOR HANDLES. SENIOR CITIZEN AGE 78 INJURED HAND WHILE USING DOOR. DESPITE THIS BEING A KNOWN DEFECT, GM REFUSES TO REPLACE THESE HANDLES AT THEIR COST AND HAS NOT ISSUED A RECALL. THESE HANDLES WERE REPLACED APPROXIMATELY TWO YEARS AGO BECAUSE OF THE SAME DEFECT AND THE NEW ONES INSTALLED HAVE SUFFERED THE SAME PROBLEM. ACCORDING TO NHTSA ACTION NUMBER EA10004, "IN JULY 2010, GM ISSUED A SPECIAL COVERAGE POLICY (SCP 09239) ON THE BASE VEHICLES TO EXTEND THE WARRANTY COVERAGE TO 10 YEARS/100K MILES. RECENT DATA INDICATE THAT THE BASE POPULATION COMPLAINT AND INJURY REPORTING HAVE SUBSIDED SINCE THE IMPLEMENTATION OF THE SCP CAMPAIGN. IN JUNE 2011, GM ADDED THE REMAINING INTERIM POPULATION (SEP-OCT 2006) TO THE SCP." CADILLAC HAS INFORMED ME THAT MY VEHICLE, DESPITE HAVING THIS DEFECT, AND DESPITE BEING LISTED IN THE NHTSA REPORT, IS NOT A PART OF THE SCP. WHY IS THAT? *JS

WHILE TRAVELING ON AN INTERSTATE HIGHWAY STEERING BECAME COMPLETELY UNRESPONSIVE. I MANAGED TO EXIT HIGHWAY WITHOUT INCIDENT. ATTEMPTED TO MAKE LEFT TURN BUT CAR CONTINUED TO GO STRAIGHT. THE VEHICLE HAD TO BE TOWED AS IT WAS UNABLE TO BE DRIVEN. INFORMED BY DEALER THE MANIFOLD HEATSHIELD RUSTED AND FELL INTO THE STEERING MECHANISM CAUSING THE COMPLETE LACK OF STEERING CONTROL. EXTENDED WARRANTY COMPANY REFUSES TO COVER REPAIR. *JS

FAILURE OF THE WHEEL HUB AND BEARING ASSEMBLY. CAUSED LOSS OF VEHICLE CONTROL, LOSS OF ABS, WHEEL DETACHMENT AND WHEEL FIRE. *TR

AFTER ENTERING THE ALLEY I PUSHED THE GARAGE DOOR BUTTON. AS I WAS TURNING ONTO THE DRIVEWAY PAVEMENT FROM THE GRAVEL ALLEY THE TRUCK SLOWED AND BECAME HARD TO STEER (LIKE WHEN THE POWER STEERING PUMP GOES OUT). ALMOST SIMULTANEOUSLY THERE WAS A LOUD POP AND THE AIRBAG DEPLOYED. WHEN I REALIZED WHAT JUST HAPPENED I PUT THE TRUCK IN PARK, TURNED THE KEY TO OFF AND GOT OUT IN A HURRY. I THOUGHT THE TRUCK WAS ON FIRE AS THERE WAS A BURNING SMELL AND SMOKE SPUTTERED FOR QUITE AWHILE. AS YET I DO NOT KNOW WHAT CAUSED THE AIRBAG TO DEPLOY. *TR

APPROXIMATELY 2 WEEKS (03/18/11) PRIOR TO REPAIRS THE FRONT OF THE VEHICLE 2007 CADILLAC ESCALADE HAD A "SHAKING NOISE" THE SLOWER YOU DROVE THE MORE NOISE IT MADE. WE TOOK THE VEHICLE TO THE DEALERSHIP WHO QUOTED $1,000 FOR REPAIRS. AT THE TIME WE DROPPED IT OFF THE SERVICE MANAGER MADE US AWARE THAT THERE WAS A "BULLETIN FROM GENERAL MOTORS " ABOUT THE PROBLEM THAT IT WAS "NORMAL WEAR AND TEAR AND THEY WOULD NOT ISSUE A RECALL." IT WAS FOUND BY THE DEALERSHIP THAT THE FRONT JOUNCE BUMPERS AND FRONT STRUTS AND MOUNTS NEEDED TO BE REPLACED. I CONTACTED GM SERVICE LINE WHILE IT WAS STILL IN THE SHOP AND HAD TO PAY FOR THE REPAIRS IN ORDER TO HAVE THE VEHICLE TO DRIVE. I HAD NUMEROUS PHONE CALLS TO GM AND THEY STATED "NORMAL WEAR AND TEAR" AND YOUR 50,000 BUMPER TO BUMPER WARRANTY DOES NOT COVER IT SINCE IT HAD 62,926 MILES ON IT. I REQUESTED A DISTRICT SUPERVISOR REVIEW AND THE OUTCOME WAS THE SAME. WE HAVE HAD CADILLACS FOR 25+ YEARS AND SOME WITH 200,000+ MILES ON THEM AND NEVER HAD THIS TYPE OF PROBLEM AND TREATMENT FROM ANYONE. WE RECEIVED NO SATISFACTION OR CONSIDERATION ABOUT OUR PROBLEM FROM GM EXCEPT FOR THEM TO REPEATEDLY STATE "NORMAL WEAR AND TEAR."

WHEN DRIVING AND COMING TO SLOW DOWN AT A RED LIGHT OR TO MAKE A TURN, THEN ACCELERATE, MY 2007 CADILLAC ESCALADE COMPLETELY SHUTS DOWN. ALL ELECTRICAL AND MECHANICAL POWER IS LOST. THIS HAS HAPPENED AT LEAST 7 TIMES OVER THE LAST MONTH. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE AND SHE USES IT TO DROP THE KIDS OFF AT SCHOOL AND DAYCARE. SHE'S BEEN STUCK IN THE MIDDLE OF A BUSY INTERSECTION IN DALLAS, TX 3 TIMES. THIS IS A VERY DANGEROUS SITUATION FOR MY FAMILY. I TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AT MASSEY CADILLAC IN GARLAND, TX ON 03/03/11 AND I'M WAITING FOR THEIR DIAGNOSIS. I PURCHASED THE TRUCK BRAND NEW AND HAVE REGULARLY SCHEDULED MAINTENANCE DONE. *TR