2007 CADILLAC ESCALADE Complaints

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE WITH 32440 MILES. THE CONTACT FOUND RECALL 10V240000 ELECTRICAL SYSTEM AND HAS HAD THIS RECALL REPAIRED TWICE BEFORE. THE MANUFACTURER HAS BEEN CONTACT ABOUT THE REPEATED FAILURES BUT, THEY WERE UNABLE TO ASSIST HIM. THE CONTACT HAS THE REPAIR ORDER FOR THE REPAIRS. THE CONTACT IS WAITING TO HAVE THE VEHICLE REPAIRED AGAIN.

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING SHE CRASHED INTO A TREE. THE ENTIRE FRONT-END OF THE VEHICLE WAS DAMAGED, AND NONE OF THE AIR BAGS DEPLOYED. CONSEQUENTLY SHE RECEIVED INJURIES TO HER NECK. A POLICE REPORT WAS FILED. ALSO THE FRONT BRAKE PADS FRACTURED WITHIN THE FIRST TWO MONTHS OF PURCHASING THE VEHICLE. THE BRAKE PADS WERE REPLACED UNDER THE SERVICE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE VEHICLE HAS BRIDGESTONE HT684 II TIRES (NA), TIRE SIZE 265/65/18. WHILE PARKED HE NOTICED THAT THE FOUR TIRES MOUNTED ON THE VEHICLE EXHIBITED CRACKS AND SEPARATION OF THE TREAD. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED TIRE REPAIR SHOPS ON SEPARATE OCCASIONS FOR TIRE INSPECTION. THE TECHNICIANS STATED THAT THE FOUR TIRES WERE DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE TIRES HAVE NOT BEEN REPLACED. THE FAILURE MILEAGE WAS 33,000. THE CURRENT MILEAGE WAS 36,200. UPDATED 01/12/10. *LJ UPDATED 01/13/10.*JB

2007 CADILLAC ESCALADE HEATED WINDSHIELD WASHER MODULE SHORT CIRCUIT. *NJ THE CONSUMER STATED THE VEHICLE WAS NOT REPAIRED WITHIN THE 60 DAY PERIOD NOR WAS IT REPAIRED WITHIN 365 DAYS OF THE RECALL NOTICE. DUE TO THE PROBLEM NOT BEING FIXED, THE CONSUMER EXPERIENCED OTHER ELECTRICAL PROBLEMS. THE RECALL PARTS WERE NOT AVAILABLE. AND, BECAUSE THEY WERE NOT AVAILABLE THE DEALERS WERE ALLOWED TO REMOVE THE HEATED WINDSHIELD WIPER FUSE; DISABLING THE SYSTEM. RECALL 08V441000. *JB

2007 CADILLAC ESCALADE - REQUIRED 2 BRAKE JOBS UNDER 50K MILES COMPARED TO 2004 CADILLAC ESCALADE OWNED BY SAME DRIVER THAT DIDN'T NEED BRAKE WORK UNTIL APPROXIMATELY 90K MILES. DRIVER IS SAME FOR BOTH VEHICLES, DRIVING CONDITIONS FOR 2007 SIGNIFICANTLY IMPROVED, MILES PER CALENDAR DAY, SIGNIFICANTLY LESS. DRIVER DOES NOT TAILGATE OR, RIDE BRAKES. DEALER WHO'S COMPLETED REPAIRS HAS NO EXPLANATION EXCEPT POSSIBLY A HARD BRAKE SITUATION(S) CAUSED DAMAGE WHILE BRAKES WERE HEATED UP OR, A HARD BRAKE SITUATION(S) FOLLOWED BY THE ROTORS GETTING WET, CAUSING WARP WAS ISSUE. DEALER PUSHES CONCEPT THAT DRIVER IS ISSUE (CHANGED DRIVING HABITS - MORE AGGRESSIVE DRIVING OR, CONDITIONS) VS. PREMATURE BRAKE WEAR CAUSED BY QUALITY OF COMPONENTS. DEALER COMPARES 2007 ESCALADE BRAKE WEAR TO THAT OF A 2006 SRX DROVE BY SAME PERSON WHICH NEEDED BRAKE WORK AT 39K MILES. WHEN ASKED IF THE MASTER CYLINDER COULD BE APPLYING TOO MUCH PRESSURE TO ROTORS, DEALER SAID WE COULD SPECULATE ALL DAY BUT WAS CONFIDENT THE MASTER CYLINDER PRESSURE WAS NOT THE PROBLEM AND REVERTS DISCUSSION TO DRIVER. SEEMS ODD SINCE I DRIVE FEWER MILES UNDER LESS INTENSE CONDITIONS. THE 2004 ESCALADE - WAS A FULL TIME SALES MANAGER TRAVELING ON HIGHLY POPULATED ROADWAYS - CHICAGO, CINCINNATI, INDIANAPOLIS, MINNEAPOLIS, IN 'RUSH HOUR' TRAFFIC. THE 2007 ESCALADE - RETIRED AND DRIVE MINIMALLY POPULATED FREEWAYS AND/OR MINOR ROADWAYS IN MICHIGAN. HAVE NOT CONTACTED GM BECAUSE PREVIOUS DISCUSSIONS WITH GM ON OTHER MATTERS WERE MET BY REPRESENTATIVES WHO DIDN'T VIEW THEY HAD A ROLE IN CORRECTING. AN O2 SENSOR REPLACED WHEN FIRST PURCHASED WAS TOLD NOT WARRANTY ITEM AS IT WAS MY RESPONSIBILITY TO KEEP DAMAGE FROM OCCURRING TO IT. EVEN THOUGH IT'S LOCATED OUTSIDE/UNDERNEATH VEHICLE AND I HAVE NO KNOWLEDGE OF HOW TO KEEP PROTECTED OTHER THAN TO ENSURE ROUTINE SERVICE. HEARD IT WAS NO DIFFERENT THAN GM NOT BEING RESPONSIBLE FOR A ROCK HITTING THE WINDOW AND CRACKING IT. APPRECIATE YOUR HELP! *TR

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. SHE STATED THAT WHEN OPENING THE DOOR, HER FINGER WAS CUT BY THE DRIVERS SIDE FRONT CHROME DOOR HANDLE. UPON FURTHER INSPECTION SHE NOTICED THAT THE CHROME FINISH ON THE DOOR HANDLE BEGUN TO DEGRADE. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER, NOR HAVE ANY REPAIRS BEEN MADE. THE CURRENT AND FAILURE MILEAGES WERE 19000.

TO WHOM IT MAY CONCERN: WE WILL 'NEVER' OWN ANOTHER GMAC CADILLAC (COMPANY NAME: MCGINNIS) VEHICLE. WE LEASED THIS VEHICLE IN MARCH, 2009 AND WE HAVE BEEN HAVING PROBLEMS SINCE WE OWNED THIS VEHICLE. I FEAR FOR MY LIFE AND MY FAMILY'S LIVES RIDING IN THIS 2007 CADILLAC ESCALADE SUV. GMAC AND MCGINNIS HAVE CREATED AN UNDUE HARDSHIP AND FEAR FOR MY FAMILY'S LIVES. YES, WE FEAR FOR OUR LIVES AS A FAMILY WHEN WE ARE IN THIS VEHICLE; IT IS NOT CERTAIN IF WE WILL MAKE IT BACK HOME. GMAC AND MCGINNIS CADILLAC DEALERSHIP KNEW THAT THIS VEHICLE HAD 'ELECTRICAL PROBLEMS' FROM THE OUTSET BUT DIDN'T NOTIFY US OF THESE PROBLEMS UNTIL SEPTEMBER OF 2008 PUTTING ME AND MY FAMILY LIVES IN FURTHER DANGER AS WELL AS TO MY HOUSE IF THIS CAR WOULD 'CATCH A FIRE'; THIS 2007 CADILLAC ESCALADE SUV WAS HOUSED EVERY NIGHT IN MY ENCLOSED GARAGE. AS STATED FROM THEIR SAFETY RECALL MEMO DATED SEPTEMBER, 2008. "A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER HEATER MAY OVERHEAT THE CONTROL CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE. IN RARE CASES, IT MAY CAUSE A FIRE." IT IS CLEARLY STATED IN THEIR RECALL MEMO THAT THIS VEHICLE "MAY CAUSE A FIRE". GMAC AND MCGINNIS CADILLAC DEALERSHIP KNEW THAT THIS VEHICLE WAS UNSAFE TO DRIVE AND EVERYONE IN MY FAMILY FEAR FOR THEIR LIVES WHEN THEY ARE IN THIS VEHICLE. AS CAN BE SEEN FROM MY ATTACHED DOCUMENTS INCLUDING THE TRANSACTION HISTORY FOR THIS VEHICLE, WE HAVE BEEN EXPERIENCING ELECTRICAL PROBLEMS SINCE WE OWNED THIS VEHICLE AND NEITHER MCGINNIS CADILLAC DEALERSHIP NOR LEVI CADILLAC DEALERSHIPS HAVE BEEN ABLE TO RESOLVE THESE PROBLEMS. GMAC WAS CORRECT IN STATING THAT THE ELECTRICAL PROBLEM WILL CAUSE OTHER "ELECTRICAL FEATURES TO FAIL" AS CAN BE SHOWN FROM THEIR TRANSACTION HISTORY AND MY SUMMARY OF THEIR TRANSACTION HISTORY INCLUDING MY INVOICES OF REPAIRS: 1.BATTERY WAS REPLACED SIX TIMES 2.AIR CONDITIONING HVAC CONTROL MODULE WAS REPLACED 3.ALL CIGA. *TR

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING BETWEEN 30-40 MPH WITH THE AUTOMATIC HEADLIGHTS ACTIVATED, THE HIGH BEAM (FLASH TO PASS) FEATURE SUDDENLY ENGAGED TO WARN OPPOSING DRIVERS OF AN ANIMAL IN THE ROADWAY. THE HIGH BEAM (FLASH TO PASS) FEATURE WAS FUNCTIONAL WHENEVER THE AUTOMATIC HEADLIGHT FEATURE WAS DEACTIVATED BY MANUALLY TURNING OFF THE HEADLIGHTS AND FLASHING THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THEY STATED THAT THE HIGH BEAM (FLASH TO PASS) FEATURE WAS OPERATING AS THE MANUFACTURER DESIGNED. THE TECHNICIAN RECOMMENDED THAT THE MANUFACTURER BE NOTIFIED OF THE ISSUE. THE MANUFACTURER INVESTIGATED THE ISSUE AND STATED THAT THE COMPONENT WAS OPERATING TO THEIR SATISFACTION. IN ADDTION, THE RAIN TRACKER AUTOMATIC WINDSHIELD WIPERS SENSOR FAILED TO OPERATE PROPERLY IN PRECEPITATION OR MIST. THE AUTHORIZED DEALER WAS UNABLE TO REPLACE THE SENSOR. THE FAILURE MILEAGE WAS 17,000 AND CURRENT MILEAGE WAS 47,000.

POWER IS CUT TO THE MOTOR BECAUSE OF PROBLEMS WITH THE STABILITY CONTROL. VEHICLE WILL NOT GO OVER 5MPH. THIS HAS HAPPENED MULTIPLE TIMES 3 OR 4 OF WHICH WHERE THE CAR NEEDED TOWING. THE PROBLEM HAS HAPPENED AT LEAST 4 OR 5 OTHER TIMES WHERE IT WORKED AFTER THE INCIDENT. MY SELF AND OTHERS HAVE BEEN IN SERIOUS DANGER OF AN ACCIDENT. THIS PROBLEM OCCURS WHEN I AM TRAVELING ON HWYS, FREEWAYS, AND I HAVE BEEN LUCKY TO BE ABLE TO AVOID ACCIDENTS. *TR

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING AT ANY SPEED AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A LOUD GRINDING NOISE. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND PROVIDE A REMEDY, BUT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT DOES NOT WANT TO DRIVE THE VEHICLE IN THIS CONDITION. THE MANUFACTURER STATED THAT THEY WERE WORKING ON DIAGNOSING THE ISSUE. THE FAILURE MILEAGE WAS 26,000. 4/01/09 *NJ UPDATED 04/06/09.*JB