2004 CADILLAC ESCALADE Complaints
View complaints related to 2004 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2004 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 CADILLAC ESCALADE- SMITHVILLE, TN
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 65 MPH, REAR PASSENGER SEAT BECAME HOT AND CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DESTROYED, ONLY THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 232,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC ESCALADE- CHICAGO, IL
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER AND THE GAUGES DISPLAYED THE INCORRECT SPEED, FUEL, AND RPM INFORMATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC ESCALADE ESV- FARMINGDALE, NY
TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 30 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY AND CAUSED THE CONTACT TO SWERVE AND CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC ESCALADE- SAN PABLO, CA
I WAS THE OWNER OF A 2014 CADILLAC ESCALADE. ON AUGUST 26, 2015, WHILE DRIVING I PLUGGED IN MY CELL PHONE CHARGER INTO THE CIGARETTE LIGHTER. SPARKS AND SMOKE STARTED COMING FROM UNDERNEATH THE DASHBOARD. I PULLED OVER TO A SIDE STREET. NO SOONER THAN I WAS ABLE TO GET OUT, THE ENTIRE CABIN OF THE VEHICLE, THE DOORS,SEATS, CONSOLE BURST INTO FLAMES. THE ENGINE WAS ON FIRE AS WELL. THIS WAS A DEVASTATING INCIDENT TO ENDURE. I AM LUCKY TO BE ALIVE
Source: NHTSA WEB SITE -
2004 CADILLAC ESCALADE EXT- MIDDLETOWN, NJ
THE BRAKE "LINES FROM THE PROPORTIONING VALVE TO MODULATOR, LINES FROM MASTER CYL TO PROPORTIONING VALVE" HAD TO BE REPLACED. THE QUOTED DESCRIPTION IS FROM THE DEALERS SERVICE INVOICE. ONE OR MORE OF THESE LINES CORRODED THRU AND FAILED WHILE I WAS (LUCKILY) IN MY DRIVEWAY. I HAD FILED A COMPLAINT IN 2012 REGARDING CORROSION FAILURE RELATED TO THE REAR BRAKE LINES AND IN 2013 FOR CORROSION FAILURE RELATED TO THE FRONT BRAKE LINES. ODI NUMBERS ARE AVAILABLE.
Source: NHTSA WEB SITE -
-
2004 CADILLAC ESCALADE ESV- SCOTLAND NECK, NC
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING AT 58 MPH IN THE RAIN, A DEER JUMPED IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO TWO TREE STUMPS AND THE VEHICLE FLIPPED OVER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC ESCALADE- FORT WORTH , TX
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE KEY REMAINED IN THE START POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC ESCALADE- ROCHESTER, NY
I HAVE A SERIOUS SAFETY CONCERN FOR OLDER MODEL CADILLAC ESCALADE'S AIR BAGS. I OWN A 2004 CADILLAC ESCALADE THAT HAS BEEN WELL MAINTAINED. THE AIRBAGS WERE DEPLOYED AT FULL SPEED WITHOUT CAUSE WHILE I WAS PARKED, IDLING. IF I WAS DRIVING, I COULD HAVE BEEN KILLED OR CAUSED OTHER INNOCENT PEOPLE TO BE KILLED OR INJURED. THIS DEFECT HAS ME WONDERING IF THIS WILL BE A SAFETY ISSUE FOR OTHERS WITH THIS VEHICLE. GM IS CURRENTLY COMMITTED TO ONLY INSPECT THE VEHICLE AT THIS TIME. MY EXPECTATION IS THAT THEY DEFINE ROOT CAUSE AND REPAIR THE VEHICLE TO A SAFE RELIABLE VEHICLE. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC ESCALADE- LIBERTY, MO
VEHICLE IS NO LONGER PROVIDING SPEED READOUT WHILE VEHICLE IS IN MOTION OR GAUGE IS INOPERATIVE AT RANDOM. MY VEHICLE IS 11 YEARS OLD BUT HAS LESS THAN 20,000 ORIGINAL MILES (MOST ARE HIGHWAY). 19,800 TO BE EXACT. DEALER INDICATES GM WILL NOT AUTHORIZE A FIX AT NO COST UNDER THEIR SPECIAL COVERAGE ADJUSTMENT #07187C. THIS VEHICLE HAS BEEN WELL MAINTAINED AND I FAIL TO SEE HOW HAVING SIMPLE TIME PASSAGE ON A LOW MILEAGE VEHICLE IS CAUSE FOR NOT BACKING THE PRODUCT. LOOKS LIKE THEY KNOW THEY HAVE A PROBLEM AND JUST DON'T WANT TO PAY TO RESOLVE THE ISSUE. THEY ARE USING TIME PASSAGE AS A WAY TO SIDE STEP CORRECTING THE ISSUE ON A PART THAT THEY KNOW TO BE DEFECTIVE. A PART THEY KNOW FAILS. A PART THAT PROVIDES THE OPERATOR WITH FEEDBACK SO SAFE OPERATION AND CONTROL OF THE VEHICLE CAN BE MAINTAINED. I DO NOT KNOW THE SPEED OF THE VEHICLE WHEN I FIRST NOTICED THE ISSUE, HOWEVER I WAS ON A HIGHWAY IN SNOWY CONDITIONS... *TR
Source: NHTSA WEB SITE -
2004 CADILLAC ESCALADE EXT- DENVER, CO
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE