2009 CADILLAC ESCALADE Complaints
View complaints related to 2009 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2009 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CADILLAC ESCALADE HYBRID- COSTA MESA, CA
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
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- SHARPSBURG, GA
TAKATA RECALL. MY WIFE DRIVES THIS VEHICLE DAILY WITH OUR TWO CHILDREN. THE AIRBAG LIGHT HAS RANDOMLY COME ON AND OFF FOR THE PAST 2 YEARS. NOW IT IS PERMITTEDLY ON, WITH THE 'SERVICE AIRBAG' ALSO ON THE INFORMATION CENTER. AS A SAFETY ISSUE WE FILL THIS NEEDS TO BE ADDRESSED IMMEDIATELY, WHICH I'M SURE HAS BEEN EXPRESSED BY MANY OTHERS WHO HAVE THIS PROBLEM.
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- VALENCIA, CA
WE HAVE BEEN RECEIVING LETTERS ABOUT THE TAKATA AIRBAG RECALL & I ALSO HAVE THE CARFAX APP THAT STATES THE RECALL & ALSO THE AIRBAG LIGHT CAME ON. WE TOOK THE CAR TO THE LOCAL DEALER AFTER THEY TOOK OUR APPOINTMENT TO REPAIR THE AIRBAG THEN THEY KEPT THE CAR ALL DAY TO GET A CALL THAT THERE IS NO FIX FOR THE AIRBAG THEREFORE THEY CAN'T TURN THE AIRBAG LIGHT OFF EITHER. WE REALLY NEED TO SELL THIS CAR AS WE HAVE A HIGH PAYMENT & WE NEED TO REDUCE OUR MONTHLY PAYMENTS. THIS IS HARD TO DO WHEN THE AIRBAG LIGHT IS ON. MY HUSBAND HAD BEEN DEALING WITH MANY MANY PEOPLE, SUPERVISORS, GM ETC & NOBODY SEEMS TO WANT TO HELP. (INTERESTING THAT MY BROTHER HAS THE SAME RECALL ON HIS LINCOLN & HE'S IN A RENTAL CAR). WE ARE TAKING A LIFE THREATENING RISK EVERY TIME WE DRIVE THIS CAR AS THERE IS SOMEONE ALWAYS IN THE PASSENGER SEAT WHETHER IT'S ONE OF OUR KIDS, OURSELVES OR ANOTHER FRIEND ETC.
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- BOERNE, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR THE DEALER (KEN BATCHELOR CADILLAC, 11001 INTERSTATE 10 PKWY, SAN ANTONIO, TX 78230) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC ESCALADE- BATTLE CREEK, MI
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 40 MPH ON AN OFF RAMP, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL SEIZED MOMENTARILY. THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT. MOMENTS LATER, THE FAILURE WAS CORRECTED AND THE STEERING WHEEL OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 CADILLAC ESCALADE- OXNARD, CA
THE DASHBOARD ON MY CADILLAC ESCALADE IS STARTING TO SHOW MORE CRACKS THAN BEFORE. WANT TO FILE A COMPLAINT ON THI ITEM.
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- SAN ANTONIO, TX
PARTS ARE NEVER AVAILABLE. EVERY TIME I GO TO MAY DEALERSHIP (KEN BACHALOR CADILLAC, SAN ANTONIO, TX) THEY ALWAYS TELL ME THEY NEVER HAVE THE PART(S) TO MAKE THE REPAIR. THIS HAS BEEN GOING ON FOR GOING ON 2 YEARS.
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- CALHOUN CITY, MS
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DOSSETT BIG 4 BUICK GMC CADILLAC, 628 S GLOSTER ST, TUPELO, MS 38801) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC ESCALADE- FORT LAUDERDALE, FL
TAKATA RECALL GENERAL MOTORS HAS NOT PROVIDED THE REPLACEMENT PART TO THE DEALERSHIPS. I CANNOT GET MY CAR REPAIRED, THE SERVICE DEPARTMENTS SAY THERE'S NOTHING THEY CAN DO. IF THERE IS NO REPLACEMENT I'D RATHER HAVE THE AIRBAG REMOVED THAN TO RUN THE RISK OF EXPLOSION. I LIVE IN A HOT AND HUMID CLIMATE, WHICH IS ESPECIALLY VULNERABLE. THERE MUST BE AN URGENT REPAIR INITIATIVE.
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE EXT- OXFORD, MI
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE "SERVICE THE AIR BAGS SOON" WARNING MESSAGE APPEARED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS FLASHING NEAR THE FRONT PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER ISSUED ONE AIR BAG RECALL AND SIX TSBS ON THE AIR BAGS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE