2016 CADILLAC ESCALADE Complaints

The cue system glitches, which can be a safety hazard when it is connected to a phone using GPS or assisted talking technology.

The trunk closes on its own at all times. I was vacuuming on the back door area behind the driver’s side and the trunk closed and opened twice. Then I was vacuuming my trunk space and the trunk closed twice automatically once hitting me in the head and doesn’t have a sensor that senses a body or something or someone there. This is a very dangerous flaw and needs to be corrected before someone is killed by this!!!

The engine seized while driving in the middle of the road. I was very fortunate that there was no incident. For others that drove at highway speed, accidents or fatalities may occur. GM is aware of this problem and elect not to do anything. Because of the high amount of engines faulty, the engines are 8-10 months back-order.

JUNE 2,2023, My 2016 WHITE Escalade (shown as black in picture?) 6.2 V8 , began shaking A LOT while driving along about 40 mph on a highway in Orlando. As a slowed down it continued to shake and started to stall while shaking as I approached idle. There was a lot noise that sounded as if coming from under the car. I was able to get the vehicle to the dealer GMC/Buick in Orlando and was told the rods in piston 1 and 2 broke off and a new engine is needed. I was told this is a common problem and there are several on the lot with the same problem. It can occur at any number vehicle miles. I am currently with out an engine because there is too many in demand. Wait time for an engine is unknown.

The contact owns a 2016 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer however, no failure was found. The contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound worsened and the battery drained immediately. The vehicle was towed to a second dealer Penske Buick GMC Of Cerritos (18400 Studebaker Rd, Cerritos, CA 90703) who informed the contact that the vehicle experienced suspension failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,200.

The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from underneath the vehicle. The contact was able to drive the vehicle home. The vehicle was towed to the dealer and the dealer stated that the passenger's side rear upper control arms had separated from the vehicle and that the vehicle was not included in NHTSA Campaign Number: 16V256000 (Suspension). The vehicle was repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 71,695.

MY 2016 ESCALADE PREMIUM ENGINE IS STARTING TO SHUT OFF MORE FREQUENT WHEN COMING TO A STOP. IT ALSO HAS MORE FREQUENT ISSUES WHERE IT WILL NOT START WITH REMOTE OR IF INSIDE THE VEHICLE. NO WARNING OR FAILURE LIGHTS CAME ON. DASH LOOKS NORMAL BUT NO RPM'S IF IT SHUTS OFF AT A STOP. I’VE REPLACED THE BATTERY THINKING IT WAS AN OLDER BATTERY BUT STILL CONTINUES TO HAPPEN. I'M VERY NERVOUS THINKING IT WILL SHUT OFF WHILE DRIVING WITH MY FAMILY. PLEASE HELP!! I HAVE NOT TAKEN MY VEHICLE TO A REPAIR SHOP HOPING THIS CAN BE FIXED BY THE MANUFACTURE

It has a pulsing action and massive vibration when under normal acceleration. It makes it so you have to give it more throttle or stop completely. It's a known transmission problem that GM knows about but will do nothing to fix. They even have a TSB out about it. It makes the vehicle very unsafe and hard to drive.

The contact owns a 2016 Cadillac Escalade. The contact stated that the infotainment screen intermittently went blank while driving at various speeds. The contact also stated that the front windshield wiper module had failed to operate as needed. The contact purchased a new battery; however, the failure persisted. The contact initially took the vehicle to a dealer, but the mechanic was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic and remained with the independent mechanic. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 91,000.

I had a problem with my vehicle having a horrible vibration at certain speeds and my Cadillac giving my so many problems too. I’ve had my vehicle at the gm dealer so many times to try and fix these issues. I’ve had multiple things fixed on my Cadillac to stop this vibration but nothing has worked! They can’t get the vibration fixed and causes my car to need balanced a lot! Fr what I read Cadillac is aware of this issue but has chosen not to take responsibility for it. They call it the Chevy shake or death wobble. They’ve put two different motors in the gm vehicles and they are junk. Plus my car hesitates when you put it drive and the check engine light comes every once in awhile. It’s terrible to drive this at certain speeds with the vibration. I also had other issues with my vehicle including the Cadillac cue and my back door handle breaking off. The recently replaced my Cadillac cue with the same one but all the Cadillac cues are junk. They freeze all the time and can’t use it. I have all my my paper work from the dealerships it’s been at and everything they have replaced. I don’t understand why Cadillac isn’t taking responsibility for these issues. It’s been so frustrating not being able to drive my car when it sits at the dealership for weeks at a time. Yes, I’ve had two open claims in this case and have two lawyers involved. I would prefer to fax all my paperwork since I have so much to upload.