2007 CADILLAC ESCALADE Complaints

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH OVER A PATCH OF ICE, THE CONTACT LOST COMPLETE CONTROL OF HIS VEHICLE. THE CONTACT STATED THAT THE SERVICE STABLE TRACK AND THE TRACTION CONTROL LIGHT HAD ILLUMINATED ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO MCCURLEY INTEGRITY CHEVROLET CADILLAC 1325 NORTH AUTOPLEX WAY, PASCO, WA 99301 WHERE HE WAS INFORMED THAT THE PARTS TO FIX THE VEHICLE ARE NO LONGER AVAILABLE. THE CONTACT THEN CALLED TWO OTHER GMC DEALERS HE FOUND ONLINE(DEALER UNKNOWN) WHO ALSO GAVE HIM THE SAME INFORMATION. THE MANUFACTURER HAD BEEN NOTIFIED THROUGH THE DEALER(MCCURLEY INTEGRITY CHEVROLET CADILLAC) WHO INITIALLY GAVE HIM THE SAME INFORMATION AS THE DEALER. THEY SUGGESTED THAT ANOTHER PART COULD BE USED TO FIX THE PROBLEM, BUT COULD NOT GUARANTEE THAT REMEDY WOULD WORK AS NEEDED. THE VEHICLE HAD NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *LN*JB

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA RECALL CAMPAIGN NUMBER 16V383000(AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE LOCAL DEALER (ENGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY CT.) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. ADDITIONALLY, WHILE OPERATING THE VEHICLE THE MESSAGE 'SERVICE AIR BAG IMMEDIATELY' ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,000.

THIS COMPLAINT IS SAME AS MANY OTHER THAT HAVE ALREADY BEEN SUBMITTED. THAT IS ICW MAY 27,2016 MANUFACTURER RECALL NUMBER2049152 NHTSA RECALL NUMBER16V383 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE WE NEED TO SUE THEM FOR PUTTING OUR FAMILIES LIFE IN DANGER FOR WAY TO LONG. SUMMARY - TAKATA CORPORATION (?TAKATA?) HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, AND YUKON XL VEHICLES. THIS IS BASED UPON TAKATA?S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA?S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. YOUR WEB SITE SAYS "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE I AM DOING THAT WITH IS COMPLAINT. 3 1/2 YEARS WITH NO RESOLUTION IS NOT TIMELY. PLEASE ADVISE. PLEASE INFORM US OF WHAT IS BEING DONE

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECENTLY PURCHASED THE VEHICLE FROM A USED CAR DEALER AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A CADILLAC DEALER. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CENTRAL CADILLAC (2801 CARNEGIE AVE, CLEVELAND, OH 44115, (216) 586-5807) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE CONTACT WAS FORWARDED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS COMPLAINT IS SAME AS MANY OTHER THAT HAVE ALREADY BEEN SUBMITTED. THAT IS ICW MAY 27,2016 MANUFACTURER RECALL NUMBER2049152 NHTSA RECALL NUMBER16V383 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY - TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, AND YUKON XL VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. YOUR WEB SITE SAYS "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." I AM DOING THAT WITH IS COMPLAINT. 3 1/2 YEARS WITH NO RESOLUTION IS NOT TIMELY. PLEASE ADVISE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FITZGERALD CHEVROLET HAGERSTOWN (101 S EDGEWOOD DR, HAGERSTOWN, MD 21740, (301) 733-5000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

OVER THE PAST FEW YEARS, HAVE RECEIVED MULTIPLE LETTERS INFORMING ME ABOUT THE TAKATA RECALL ON MY VEHICLE. I HAVE REPEATEDLY CALLED MY LOCAL CADILLAC DEALERSHIP, FAULKNER CADILLAC IN MECHANICSBURG, PA. THE DEALERSHIP REPEATEDLY TELLS ME THAT THEY HAVE NOT YET RECEIVED PARTS TO REPAIR MY OPEN RECALL. I HAVE ALSO BEEN TOLD THAT THE ODDS OF A DEFECT ARE LOW. I AM A MOTHER OF THREE. I SPEND SEVERAL HOURS EACH DAY TRANSPORTING MY CHILDREN AND CARPOOLING OTHER CHILDREN TO AND FROM SCHOOL, PRACTICES, APPOINTMENTS AND TOURNAMENTS. I AM PANICKED EVERY TIME I AM ON THE ROAD...PRAYING THAT I CAN AVOID ANYTHING THAT COULD TRIGGER AIRBAG DEPLOYMENT. PLEASE FOR MY FAMILY'S SAFETY, I ASK FOR ASSISTANCE IN SCHEDULING REPAIRS FOR THIS DEADLY RECALL. I THANK YOU IN ADVANCE FOR YOUR HELP! SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED CADILLAC OF KNOXVILLE (10005 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 970-2041) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED TO DETERMINE THE CAUSE OF THE ILLUMINATION. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART WAS CURRENTLY UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 208,589.

I HAVE A 2007 CADILLAC ESCALADE AND IT HAS A TAKATA AIRBAG THAT IS NOT HAVE A FIX. SEVERAL HUNDREDS OF PEOPLE HAVE ALREADY DIED FRO THE RECALL. I CANNOT SELL MY CAR DUE TO THE OPEN UNFIXABLE RECALL. WHAT DO I DO? JILL

I WAS GOING TO MY DOCTOR'S APPT THREE MONTHS AGO ON MY WAY BACK HOME THE AIRBAG LIGHT CAME AND WON'T GO OFF I CALLED MOORE'S CADILLAC ABOUT THE RECALL THEY ARE STILL SAYING IT'S OK I CAN'T TAKE THESE CHANCES WITH MY LIFE I WANT THIS FIXED I SAVED A LOT OF CHANGE TO BUY MY CADILLAC ESCALADE.