2011 CADILLAC ESCALADE Complaints
View complaints related to 2011 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2011 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 CADILLAC ESCALADE- TROPHY CLUB, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC ESCALADE ESV- GAINESVILLE, TX
TAKATA RECALL .I AM AFRAID TO DRIVE THIS VEHICLE. THIS IS TRAVELING VEHICLE SO IT WOULD NORMALLY BE ON HIGHWAYS AT OVER 50 MILES AN HOUR. QUESTION WOULD I BE SAFER TO HAVE THIS DISCONNECTED? WHO COULD DO THIS. I LIKE MOST PEOPLE CAN NOT AFFORD TO TRADE VEHICLES AND REALLY WOULD RATHER NOT. NOW THE CASE IS SETTLED WIT TAKATA. THAT'S JUST GREAT BUT IT DOES NOT FIX THE PROBLEM. IF I PAID TO HAVE IT REPLACED CAN I GET REIMBURSED AT SOME POINT. .NOW THE CASE IS SETTLED I EXPECT SOME MANUFACTURER NEEDS TO SUPPLY HUNDREDS OF THOUSANDS OF THESE. WHAT WOULD YOUR PROFESSIONAL OPINION BE AS TO HOW LONG IT WOULD TAKE FOR THE VEHICLES TO BE REPAIR. HOW MUCH LESS IS MY VEHICLE WORTH AT THIS POINT DUE TO THIS ISSUE. YOU KNOW THEY COMPLAIN ABOUT GOVERNMENT INTERVENTION, WELL THIS IS JUST ANOTHER CASE THAT WE NEED SOMEONE TO LOOK OUT FOR US SINCE COMPANIES ARE GREEDY AND WILLING TO PROVIDE FALSE DATA TO DOWN STEAM MANUFACTURES TO SUPPLY THEM PRODUCTS. SUGGESTION TO MOTIVATE REPAIRS : CUT SALARIES OF TOP 20 EXECUTIVES TO 1/3 OF THEIR PAY UNTIL ALL VEHICLES REPAIRED. THIS WILL GET THEIR ATTENTION. FINING THE COMPANIES DOES NOT EFFECT THE EXEC.S AS MUCH AS DIRECT FINANCIAL IMPACT WOULD ON THEIR LIVELY HOOD. THEY MAKE THE DECISIONS THIS WOULD MAKE THEM MORE DIRECTLY RESPONSIBLE. THANKS FOR YOUR TIME AND SERVICE
Source: NHTSA WEB SITE -
2011 CADILLAC ESCALADE ESV- OMAHA, NE
CONNECTOR TO SEAT CONTROL MODULE LOCATED UNDER PASSENGER SEAT SHORTED OUT AND MELTED WITHOUT FUSE INTERRUPTION. MELTED CONNECTOR FOUND WHEN HEATED SEAT FUNCTION STOPPED WORKING. SEVERAL VEHICLE FORUMS AND YOUTUBE VIDEOS DESCRIBE SAME EXPERIENCE AND POTENTIAL "FIXES". OTHERS REPORT THIS OVERHEATING IS INITIATED DURING REMOTE STARTING. GM SHOULD RESOLVE THIS CONNECTOR DESIGN PROBLEM AND REPAIR EVEN IF OUT OF WARRANTY DUE TO POTENTIAL FIRE HAZARDS.
Source: NHTSA WEB SITE -
2011 CADILLAC ESCALADE- PASADENA, CA
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC ESCALADE ESV- CORONA, CA
TAKATA RECALL GM SAYS VEHICLE IS SAFE TO DRIVE. I DON'T FEEL SAFE IN THE VEHICLE THOUGH I HAVE NO OTHER OPTIONS. I HAVE FOUR DAUGHTERS AGES 4 TO 10 YEARS OLD. THEIR SAFETY IS PARAMOUNT TO ME. ACCORDING TO GM I HAVE BEEN ADVISE NOT TO TAKE ACTION. AND I WILL BE NOTIFIED WHEN THE PART BECOMES AVALIABLE IN ORDER TO MAKE REPAIRS.
Source: NHTSA WEB SITE -
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2011 CADILLAC ESCALADE- GARLAND, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC ESCALADE- CYPRESS, TX
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. WHILE DRIVING 65 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE BRAKES BECAME INOPERABLE AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. UPDATED 08/22/16*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC ESCALADE- CYPRESS, TX
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL WARNING LIGHT FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE CV BOOTS. THE DEALER REPLACED THE CV BOOTS BUT THE FAILURE CONTINUED SHORTLY AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CADILLAC ESCALADE- MIRAMAR , FL
CRACKED DASHBOARD ON 2 OUT OF EVERY 3 GM SUV / TRUCKS. MINE IS ONE OF THEM. IT IS A SAFETY ISSUE THAT IF I WERE INVOLVED IN A CRASH, WOULD MY AIRBAG DEPLOY PROPERLY, WOULD THE DASH SHATTER INTO TINY PIECES AND BE LIKE SHRAPNEL. GM KNOWS THAT THIS IS A HUGE PROBLEM WITH MOST 2007-PRESENT SUV / TRUCKS DASHES. MY GM CASE NUMBER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Source: NHTSA WEB SITE -
2011 CADILLAC ESCALADE ESV- HADDONFIELD, NJ
THE REAR HATCH WAS OPENED WITH THE AUTOMATIC BUTTON, IT RAISED TO THE OPEN POSITION. AS I WAS PUTTING IN OUR STROLLER THE HATCH FELL AND STRUCK ME IN THE HEAD. I PUSHED THE HATCH UP TO GET FROM UNDERNEATH IT, AND WHEN I LET GO IT FELL WITH NO RESISTANCE. WHILE FALLING SHUT THE HATCH HIT THE PASSENGER SIDE OF THE BUMPER CUT OUT AND SLIGHTLY BENT THE HATCH AND SCRATCHED THE INSIDE OF THE BUMPER. THE HATCH WOULD NO-LONGER OPEN AFTER THAT. I TOOK IT TO THE DEALERSHIP WHERE THEY FORCED THE DOOR OPEN SO I COULD RETRIEVE ARTICLES FROM THE REAR. I A CHILD OR SHORTER PERSON WAS UNDER THE HATCH IT MAY HAVE CAUSED SERIOUS INJURY TO THEM, DUE TO THE FORCE WITH WHICH THE HATCH CAME DOWN. *TR
Source: NHTSA WEB SITE