2003 CADILLAC ESCALADE Complaints
View complaints related to 2003 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2003 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 CADILLAC ESCALADE ESV- HUGHESVILLE, MD
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE ESV. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE RESTARTED AND THE WAS TOWED. THE VEHICLE WAS TAKEN TO THE DEALER AND WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS FAULTY. THE DEALER REPLACED THE FUEL PUMP BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE VEHICLE CONTINUED TO STALL WHILE DRIVING AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER REPLACED THE FUEL PUMP SIX TIMES BUT TO NO AVAIL. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT A DISTRICT SPECIALIST WOULD BE SENT TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 198,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC ESCALADE ESV- PASCO, WA
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE ESV. THE CONTACT NOTICED THAT THE SERVICE AIR BAG LIGHT ILLUMINATED. THE DEALER WAS CONTACTED WHO INFORMED THE CONTACT THAT THE PASSENGER SIDE AIR BAG INFLATER MODULE WAS DEFECTIVE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 97,000. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC ESCALADE EXT- JASPER , GA
TL* THE CONTACT OWNS A 2003 CADILLAC EXT ESCALADE. THE CONTACT STATED THE VEHICLE WOULD EXHIBIT NUMEROUS ELECTRICAL FAILURES. WHEN THE VEHICLE WAS FIRST PURCHASED, THE INSTRUMENT PANEL OVERHEATED AND FAILED AS SOON AS HE DROVE FROM THE LOT. THE DEALER REPLACED THE INSTRUMENT PANEL AT THE MANUFACTURER'S EXPENSE. IN ADDITION, THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING ON AT LEAST TWELVE OCCASIONS. THE DEALER ADVISED THERE WAS A SHORT IN THE MAIN WIRING HARNESS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS HAD NUMEROUS UNKNOWN REPAIRS MADE TO THE VEHICLE TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE 168,000. UPDATED 10/25/10 *BF THE CONSUMER STATED THE INSTRUMENT PANEL WENT OUT, THE IGNITION SWITCH, FUEL PUMP AND POWER STEERING MOTOR FAILED. ALSO, THE TRANSMISSION WAS ROUGH AND SHIFTING HARD. UPDATED 10/27/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC ESCALADE EXT- JASPER, GA
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 75 TO 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS REPAIRED UNDER THE SERVICE WARRANTY. THE FAILURE OCCURRED ON TWELVE OCCASIONS AND REPLACED SIX TIMES UNDER THE WARRANTY. IN ADDITION, WHEN THE VEHICLE WAS FIRST PURCHASED THE INSTRUMENT PANEL WAS REPLACED BY AN AUTHORIZED DEALER DUE TO FAILURE. THE POWER STEERING HAD ALSO BEEN REPLACED ON THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE RECENT FUEL PUMP FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. UPDATED 09/01/10. *LJ THE CONSUMER STATED ALL THE FAILURES WERE ELECTRICAL RELATED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 09/14/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC ESCALADE ESV- CONYERS, GA
AIRBAG LIGHT IS ON. NOTHING WAS DONE PRIOR TO LIGHT COMING ON. I ACTUALLY CALLED GM TO SEE IF IT WAS A RECALL AND ALSO TO REPORT THE INCIDENT.... *TR
Source: NHTSA WEB SITE -
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2003 CADILLAC ESCALADE ESV- TULSA, OK
BRIDEGESTONE DUELER TIRES BOUGHT ON 6/07/08 AT FIRESTONE IN TULSA. ON 9/02/08, LESS THAN 1500 MILES LATER, HAD VALVE STEM CRACK CAUSING FLAT TIRE. ON 11/02/08, ANOTHER 1500 MILES LATER, HAD A DIFFERENT TIRE GO FLAT CAUSED BY CRACKED VALVE STEM. FIRESTONE INSISTS THAT THIS IS COINCIDENTAL AND THAT NOBODY ELSE IS MAKING VALVE STEM COMPLAINTS. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC ESCALADE- PHOENIX, AZ
TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT NOTICED THAT THE SPEEDOMETER DISPLAYED INACCURATE READINGS, WHICH PREVENTED HER FROM DETERMINING HOW FAST SHE WAS DRIVING. THE MECHANIC STATED THAT SHE NEEDED TO REPLACE THE INSTRUMENT CONTROL CLUSTER. THE VEHICLE WAS NOT REPAIRED AT THAT TIME. ONE YEAR LATER, THE CONTACT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER STATING THAT THE INSTRUMENT CONTROL CLUSTER WAS DEFECTIVE. SHE CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD NOT BE FINANCIALLY RESPONSIBLE FOR THE REPAIR BECAUSE THE VEHICLE EXCEEDED 80,000 MILES. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CADILLAC ESCALADE- SPRINGVILLE, TN
I PURCHASED A 2003 CADILLAC ESCALADE ON 02/11/06. AT THE TIME IT HAD AROUND 64000 MILES ON IT. A FEW MONTHS LATER THE SPEEDOMETER STARTED JUMPING AROUND BUT IT WOULD GO BACK TO NORMAL. AFTER A WHILE IT WOULD STAY STUCK FOR SEVERAL DAYS AND THEN GO BACK TO NORMAL. IN JULY 2007 IT WAS NOT WORKING PROPERLY AT ALL WHEN WE WENT ON VACATION IN FLORIDA BUT WHILE WE WERE THERE IT STARTED WORKING PROPERLY AGAIN. IT WORKED FOR SEVERAL MONTHS AFTER THAT AND THEN IT STARTED STICKING AGAIN AND STAYED ON 120 MPH WHETHER IT WAS MOVING OR NOT. WE WERE TOLD THAT BECAUSE WE HAD OVER 70,000 MILES IT WAS NOT UNDER WARRANTY. WE RECEIVED A LETTER STATING THAT GM WOULD REPLACE THE INSTRUMENT CLUSTER UNDER 80,000 MILES BUT SINCE NOW WE HAVE 95,000 MILES AND THEY WILL NOT FIX THE PROBLEM. WE WILL HAVE TO PAY THE EXPENSE TO HAVE IT REPAIRED WHICH WILL BE BETWEEN $500 OR $600. THIS IS CLEARLY A SAFETY ISSUE AND IT IS WIDESPREAD AND AFTER RESEARCHING THE PROBLEM IT HAS NOTHING TO DO WITH THE MILEAGE. THERE NEEDS TO BE SOMETHING DONE FOR OWNERS NO MATTER HOW MANY MILES ARE ON THE VEHICLE. WE HAVE NEVER HAD THIS PROBLEM ON ANOTHER AUTOMOBILE. IT IS CLEARLY A DEFECT WHICH SHOULD BE CORRECTED BY GM AT THEIR EXPENSE. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC ESCALADE- SEATTLE, WA
SMOKE BEGAN COMING OUT OF THE CUP HOLDER AREA. WHEN WE OPENED THE HOOD TO SEE WHERE IT WAS COMING FROM, THE FUSE BOX WAS ON FIRE AND SEVERAL FUSES WERE BURNED. THE DEALERSHIP HAS NOT BEEN ABLE TO DETERMINE WHERE IT STARTED BUT IT APPEARS TO HAVE STARTED IN THE CIGARETTE LIGHTER. *TR
Source: NHTSA WEB SITE -
2003 CADILLAC ESCALADE- SOUTHBORO, MA
ELECTRONIC CONTROL STABILITY SYSTEM HAS NOT WORKS SINCE VEHICLE WAS NEW. I HAVE TAKEN TO THE DEAL UNDER WARRANTY OVER 15 TIMES. UNABLE TO CORRECT PROBLEM. *TR
Source: NHTSA WEB SITE