2009 CADILLAC ESCALADE Complaints

STUCK THROTTLE AT 4000+ RPMS: WHILE PASSING A CAR ON A STRAIGHT TWO LANE HIGHWAY, THE ENGINE STAYED AT 4000 RPMS OR GREATER AFTER THE THROTTLE PEDAL WAS RELEASED. NO CARPET OR FLOOR MAT WAS IMPEDING THE THROTTLE PEDAL. THE PEDAL WAS PRESSED HARD AND RELEASE SEVERAL TIMES TO TRY TO DISENGAGE THE THROTTLE BUT RPMS STAY ABOVE 4000 RPMS. THE TRANSMISSION WAS PLACED INTO THE MANUAL POSITION BUT RPMS CONTINUED TO STAY ABOVE 4000 FOR APPROXIMATELY 3.5 MILES AND 2.5 MINUTES WITH THE VEHICLE UNCONTROLLABLY GOING IN EXCESS OF 90 MPH. THE BRAKE PEDAL WAS APPLIED THROUGHOUT THE STUCK THROTTLE EVENT BUT THE BRAKES BECAME OVERHEATED AND INEFFECTIVE. EVENTUALLY THE VEHICLE GEAR SHIFT SELECTOR WAS MOVED INTO THE NEUTRAL POSITION AND THE VEHICLE COASTED TO A STOP WITH THE RPMS STILL AT 4000+ PRMS. WHILE STOPPED THE IGNITION WAS TURNED OFF AND ONLY THEN DID THE RPMS GO FROM 4000+ TO ZERO. THE CADILLAC DEALER STATED THEY REMOVED THE THROTTLE BODY AND REPLACED THE THROTTLE BODY SENSOR TO REPAIR THE STUCK THROTTLE ISSUE.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE THE CRUISE CONTROL WAS ACTIVATED, IT WOULD SUDDENLY FAIL WHEN THE CONTACT ACTIVATED ANOTHER ELECTRICAL DEVICE IN THE VEHICLE. THE FAILURE RECURRED TO THE POINT THAT THE CRUISE CONTROL NO LONGER OPERATED AT ALL. ALSO, WHILE DRIVING OVER A SPEED HUMP OR ANY OTHER BUMP IN THE ROAD, THE WINDOWS WOULD ROLL UP OR DOWN WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MIILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SIDE AND REAR AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE AIR BAGS WERE REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING AT AN UNKNOWN SPEED AND ALSO WHILE IN PARK, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE "SERVICE STEERING" MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SERIAL DATA GATEWAY MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART DISCONTINUITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE PART WAS NO LONGER IN PRODUCTION. THE FAILURE MILEAGE WAS 138,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/08/16*LJ THE CONSUMER STATED THE DEALER INFORMED HIM, NO FIX WAS NECESSARY. UPDATED 03/13/17.*JB

I WAS INFORMED BY A GM DEALER THAT THERE WAS A "BULLETIN" AFFECTING THESE VEHICLES THAT HAVE THE ISSUE OF THE SEAT WARMERS AND COOLING SYSTEM TO MALFUNCTION. I WAS TOLD THAT THE MODULE NEEDS TO BE REPLACED AND THE HARNESS WAS "FRYED", LEADING ME TO BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM WHICH TO ME SOUNDS AS THOUGH A FIRE OR SOME BURNING EVENT OCCURRED. THE REPAIR COST WAS $990 AND I CALLED GM FOR ASSISTANCE. I WAS TOLD THAT YES, IN FACT THERE WAS A BULLETIN ON THESE VEHICLES HOWEVER MINE WAS NOT INCLUDED.SOUNDS TO ME AS THOUGH THERE IS A POTENTIAL SERIOUS ISSUE HERE THAT COULD CAUSE A FIRE OR OTHER PROBLEM FOR OTHER OWNERS WHO ARE NOT PART OF THE "BULLETIN". IN TERMS OF DESCRIBING THE PROBLEM, THE SEAT HEATING AND COOLING JUST STOPPED WORKING ALTHOUGH THE LIGHTS INDICATING THEY WERE WORKING WERE STILL ILLUMINATED.

EXPERIENCED INTERMITTENT ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, ILLUMINATION OF DIAGNOSTIC TROUBLE CODES INCLUDING SERVICE BRAKES SOON, REDUCED ENGINE POWER, STABILITRAK, BATTERY AND STALLING OF VEHICLE. TAKEN TO THE DEALER FOR SERVICE REPEATEDLY AND DEALER CANNOT DIAGNOSE. ALSO CONTACTED GM TO NO AVAIL. SEARCHED ONLINE AND DISCOVERED THAT A RECALL WAS ISSUED BY THE NHTSA: ORIGINAL RECALL FROM THE NHTSA MANUFACTURER'S REPORT DATE: MAY 18, 2009 NHTSA CAMPAIGN ID NUMBER: 09V154000 NHTSA ACTION NUMBER: N/A COMPONENT: FUEL SYSTEM, GASOLINE POTENTIAL NUMBER OF UNITS AFFECTED: 27,188 MANUFACTURER SHOULD REPLACE A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. HOWEVER, THE MANUFACTURER HAS REFUSED TO DIAGNOSE AND IS NOT OFFERING ANY FURTHER ASSISTANCE. EVEN THOUGH I HAVE TAKEN THE VEHICLE TO THE DEALER REPEATEDLY.

BEGINNING IN OR AROUND OCTOBER 2014, MY CADILLAC ESCALADE HYBRID WITH 107,000 MILES BEGAN MALFUNCTIONING WHEREBY VARIOUS LIGHTS, ALERTS AND WARNING SIGNALS BEGAN ACTIVATING INTERMITTENTLY INCLUDING THE BRAKE, ENGINE, STABILITRAK, HYBRID SYSTEM, TRACTION CONTROL AND REDUCED ENGINE POWER SIGNALS TO NAME A FEW. MORE LIGHTS THAN I CAN REMEMBER WOULD ACTIVATE AND THE CAR WOULD STALL FROM 65MPH TO 30MPH WHILE ON THE HIGHWAY WITH NO WARNING. ALSO, THE CAR SOMETIMES STALLS WITH NO WARNING. I HAVE RETURNED TO THE DEALER REPEATEDLY AND AT FIRST I WAS TOLD THE SYSTEM RESET AND THEY COULD NOT FIND ANY ISSUE. THEN I WAS TOLD THE ISSUE WAS THE ENGINE AND CHARGED THOUSANDS OF DOLLARS BUT THE PROBLEMS CONTINUED. THEN I WAS TOLD I NEEDED A NEW BATTERY WHICH I PAID FOR BUT THE PROBLEMS CONTINUED. AFTER APPROXIMATELY FIVE SERVICE TRIPS THOUSANDS OF DOLLARS AND MANY COMPLAINTS AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, CROWN CADILLAC, AND CALLS TO THE GM CUSTOMER ASSISTANCE CENTER, AN ENGINEER DIAGNOSED THE PROBLEM AS RELATING TO THE SENSORY POWER MODULE IN FEBRUARY 2015. THE VEHICLE RAN AS IT SHOULD FROM FEBRUARY UNTIL DECEMBER. HOWEVER, IN LATE DECEMBER 2015 THE SAME ISSUES BEGAN AGAIN. FRUSTRATED WITH THE ORIGINAL DEALER, I HAD THE VEHICLE TOWED INTO ANOTHER DEALERSHIP WHERE OUR OTHER NON-HYBRID CADILLAC WAS PURCHASED. THE SERVICE DEPARTMENT KEPT THE ESCALADE FOR OVER A WEEK FOR DIAGNOSIS BUT WAS UNABLE TO DUPLICATE THE CODES OR MAKE ANY REPAIRS. I WAS INSTRUCTED TO PICK THE CAR UP ON JANUARY 12, 2016. TODAY, JANUARY 17, LESS THAN ONE WEEK LATER, THE CAR STALLED OUT AND THE ALERT LIGHTS BEGAN AGAIN. I FEEL VERY UNSAFE AND TRAPPED WITH THIS MALFUNCTIONING AND DEFECTIVE CAR THAT IT SEEMS EVEN ITS MANUFACTURER CANNOT DIAGNOSE OR REPAIR.

I RECENTLY PURCHASED A PRISTINE 2009 CADILLAC ESCALADE WITH ONLY 38,000 MILES AND SIGNED UP FOR ANY AND ALL RECALLS RELATED TO THAT YEAR VEHICLE, UNFORTUNATELY, SOMEONE ON YOUR END, ISOLATED ME TO "TIRE RECALLS". PLEASE "ADJUST" YOUR FILES ACCORDINGLY TO ANY AND ALL RECALL ISSUES. THANKS. YOUR SCREWED UP FORM REFUSES TO ALLOW ME TO SEND IT TO YOU, AS YOU WANT ME TO INDICATE A PARTICULAR AFFECTED PART OR PARTS. I HAVE SHOWN THREE DIFFERENT PARTS AND IT KEEPS GETTING REFUSED, SO WHAT EVER PARTS I SHOW ARE NOT APPLICABLE, BUT ONLY INCLUDED TO BE ABLE TO SUBMIT MY FORM ON YOUR CRAZED WEB SITE