2003 CADILLAC ESCALADE Complaints

TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT WHILE LOADING HIS TAILGATE WITH 12 BAGS OF 40 POUND WOOD CHIPS, HE HEARD A POPPING SOUND . THE CONTACT THEN LOADED A 13 POUND BAG ONTO THE TAILGATE AND APPROXIMATELY 8 TO 10 BAGS FELL ONTO HIS LEFT LEG AND FOOT. HE SUSTAINED MAJOR INJURES TO HIS LEFT LEG AND FOOT, WHICH RESULTED IN THREE SURGERIES. THE TAILGATE CABLES WERE REPLACED PRIOR TO THE INCIDENT DUE TO RECALL NUMBER 04007 AND AGAIN AFTER THE INCIDENT. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 17,000. UPDATED 12-12-2007 *BF UPDATED 12/12/07 *TR

TL*THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SPEEDOMETER HAS STOPPED WORKING. THE CADILLAC DEALER AND THE MANUFACTURER STATED THAT SINCE HIS VEHICLE IS OUT OF WARRANTY, IT WOULD COST $100 TO INSPECT THE VEHICLE AND $500 TO REPLACE THE SPEEDOMETER. THE CONTACT STATED THAT THERE ARE NUMEROUS COMPLAINTS FOR THIS COMPONENT, HOWEVER, GENERAL MOTORS REFUSES TO DO ANYTHING. BECAUSE OF THE FAILURE, THE CONTACT HAS HAD NEAR CRASHES AND RECEIVED SPEEDING TICKETS. THE CURRENT MILEAGE IS 105,000 AND FAILURE MILEAGE WAS 90,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07.

2003 CADILLAC ESCALADE. CONSUMER STATES THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPT RULED THE CAUSE OF THE FIRE AS ELECTRICAL FIRE. CONSUMER ALSO STATES THAT CADILLAC IS REFUSING TO ACCEPT LIABILITY. *MC *JB

12/24/06 I HAD A CAR FIRE AT MY HOUSE, GENERAL MOTORS HAS BEEN JERKING ME AROUND FOR OVER A MONTH NOW REGARDING THERE LIABILITY FOR THE FIRE. 2/13/07 THEY ACCEPTED LIABILITY OF THE FIRE OVER THE PHONE TO ME. I FAXED TO THEM ALL THE DOCUMENTS THEY ASKED FOR. NOW TODAY 2/14/07 THEY ARE DENYING LIABILITY AS WELL AS THE SUPERVISOR DENYING IT WILL NOT SPEAK TO ME ABOUT THIS MATTER. I FEEL LIKE THIS IS ANOTHER EXAMPLE OF A BIG COMPANY TAKING ADVANTAGE OF THE WORKING PUBLIC. *NM

MY 2003 CADILLAC ESCALADE EXT. WAS PARKED AT 10:30 DECEMBER 23. 2006 IN MY DRIVEWAY, ABOUT 9-9:15 ON DECEMBER 24, 2006 THE TRUCK IGNITED ITSELF ON FIRE. THE TRUCK IS SEVERELY BURNED AS WELL AS MY WIFE'S 2006 MERCEDES BENZ AS WELL AS MY PROPERTY. *JB

STEERING/CROSS BAR/AXEL- BEEN IN FOR SERVICE 10 + TIMES. CAR STEERING GOES OUT. CAR MAKES CRACKLING NOISES WHILE TURNING. *NM

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, LIGHTNING STRUCK THE EXTERIOR ANTENNA FOR THE ON-STAR SYSTEM DISRUPTING THE ELECTRICAL SYSTEM AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A SERVICE DEALER. THE MANUFACTURER WAS NOTIFIED.

DT*: THE CONTACT STATED THAT THE LEFT FRONT ANTI-LOCK BRAKE LOCKED UP WHEN A LEFT TURN WAS MADE WHILE TRAVELING 15 MPH. THE CONTACT STATED THAT THE SERVICE STABILITY SYSTEM LIGHT ILLUMINATED ONCE A WEEK. THE VEHICLE CAME EQUIPPED WITH HYDRAULIC BRAKES. THE LEFT FRONT ANTI-LOCK BRAKE LOCK UP OCCURRED ON A DRY PAVEMENT. THE CONTACT STATED THAT THE VEHICLE DOES NOT LOCK UP EVERYTIME A LEFT TURN IS MADE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION SEVERAL TIMES. THE DEALERSHIP COULD NOT DETERMINE WHAT CAUSED THE PROBLEM. UPDATED 09/05/06.*JB

CADILLAC MOTOR DIVISION BLEW OFF MY INQUIRY. 05/26/2006 22:06:32CIDENT DESCRIPTION: WHEN TURNING OFF IGNITION WITH 2003 CADILLAC ESCALADE, AND TOUCHING EXTERIOR MIRROR BUTTON TO FOLD MIRRORS IN OR OUT, POWER SEAT AUTOMATICALLY MOVES DRIVER INTO STEERING WHEEL CRUSHING SAID VICTIM INTO STEERING WHEEL. REMOVING KEY DID NOT STOP. ONLY WAY TO RELEASE THIS A SECOND INCIDENT WAS TO OPEN THE CAR DOOR TO KILL THE POWER. CORRESPONDENCE FROM GENERAL MOTORS RESPONSE IS NO FURTHER ACTION. WHEN THIS HAPPENS A THIRD TIME, I WILL DELIVER SAID AUTOMOBILE TO THE CLOSEST CADILLAC DEALER AND REMOVE MY LICENSE PLATES. DEAR [XXX], THANK YOU FOR CONTACTING THE CADILLAC CUSTOMER ASSISTANCE CENTER. I APPRECIATE YOU TAKING THE TIME TO WRITE ME IN REGARDS TO YOUR SERVICE REQUEST. THIS OFFICE GATHERS INFORMATION AND BASED ON THAT INFORMATION WE ARE ABLE TO DETERMINE THE BEST METHOD OF HANDING YOUR REQUEST. WE ARE CONTINUALLY MAKING IMPROVEMENTS IN WAYS TO ASSIST THE NEEDS OF OUR CUSTOMERS. AGAIN, I HAVE REVIEWED YOUR REQUEST 1-410654614 WITH THE CADILLAC CUSTOMER ASSISTANCE CENTER. I APOLOGIZE THAT THE DECISION WAS NOT IN ACCORDANCE WITH YOUR WISHES, HOWEVER; THIS IS THE FINAL DECISION OF GENERAL MOTORS AND WE WILL NO LONGER ADDRESS ADDITIONAL MESSAGES ON THIS SUBJECT. PLEASE FEEL FREE TO CONTACT US AGAIN WITH ANY OTHER CONCERNS YOU MAY HAVE OUTSIDE OF THIS ISSUE. IF YOU SHOULD NEED TO CONTACT US IN THE FUTURE, SIMPLY REPLY TO THIS MESSAGE OR CALL OUR CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-800-458-8006. CUSTOMER RELATIONSHIP MANAGERS ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK. SINCERELY, [XXX], CUSTOMER RELATIONSHIP MANAGER CADILLAC CUSTOMER ASSISTANCE CENTER : [XXX] POWER SEAT CRUSHING THE DRIVER INTO THE STEERING WHEEL WHEN THE KEY IS TURNED OFF AND THE MIRROR RETRACTION BUTTON IS PUSHED... THE PAINT DAMAGE WITHOUT ADVISING OWNERS THIS IS FILLED WITH A LIQUID WHICH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DT: CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. INTERMITTENTLY, WHILE DRIVING AT 35 MPH OR ABOVE AND IF NEEDED TO COME TO AN IMMEDIATE STOP IT WON'T STOP LIKE IT SHOULD. TOOK VEHICLE TO DEALER, AND THEY SAID BRAKE PADS WERE FINE, AND THEY DID NEED NOT TAKE APART THE ABS SYSTEM. ALSO, THEY CHECKED A DIAGNOSTIC MACHINE, BUT IT DID NOT SHOW ANY CODES. CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE DUE TO BRAKE FAILURE. NOTICED THIS AROUND AUGUST 1, 2005. *AK