2009 CADILLAC ESCALADE Complaints
View complaints related to 2009 CADILLAC ESCALADE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2009 CADILLAC ESCALADE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CADILLAC ESCALADE- DENHAM SPRINGS, LA
WHILE DRIVING THE VEHICLE IT STALLED AND WOULD NOT GO. I HAD TO TURN IT OFF AND START IT AGAIN I WAS ABOUT TO PULL OUT IN MAJOR TRAFFIC AND THIS COULD HAVE BEEN BAD. THEN AGAIN IT HAPPENED WHILE DRIVING I WAS ABLE TO TURN OFF AND START AGAIN. IT ALSO HAD ELECTRICAL ISSUES THAT GAVE ERROR CODES. I BROUGHT IT IN THE CADILLAC DEALERSHIP WITH 30000 MILES ON IT BUT WAS TOLD IT WAS NOT COVERED UNDER WARRANTY OR UNDER A RECALL. WHILE LOOKING UP THE ISSUES ONLINE THERE IS A RECALL FOR THIS EXACT SAME PROBLEM BUT DID NOT INCLUDE MY VIN # I THINK THE RECALL NEEDS TO BE EXPANDED BEFORE SOMEONE IS KILLED IN AN ACCIDENT.
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- DENHAM SPRINGS, LA
TIRES ON 2009 ESCALADE ARE DRY ROTTING AND HAVE LOST PIECES OF THE RUBBER ON THE TIRE. THEY ALSO DO NOT HOLD AIR. I NOTICED A FEW OTHER NOTICES ON THESE TIRES BUT NO RECALL HAS OCCURRED. TIRES ARE BRIDGESTONE DUELER H/L ALENZA P285. MILEAGE ON THE TIRES IS 35099.
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- EMPORIA, KS
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DOOR HANDLES ON BOTH REAR DOORS FRACTURED AFTER A FAILED ATTEMPT TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC ESCALADE- COCKEYSVILLE, MD
MY WIFE WAS GOING TO A DOCTOR'S APPOINTMENT WITH OUR 1 YEAR OLD CHILD. WHEN SHE ARRIVES SHE NOTICED THE POWER-ASSISTED STEP DID NOT UNFOLD WHEN SHE OPENED HER DOOR, AS IT NORMALLY DOES. WHEN SHE RETURNED FROM HER APPOINTMENT AND GOT IN THE CAR IT THE POWER-ASSISTED STEP OPENED NORMALLY. AFTER MAKING HER FIRST TURN OUT OF THE STREET SHE HAD PARKED ON, THE NAVIGATION CD STARTED EJECTING AND INSERTING ITSELF AUTOMATICALLY, ALL OF DOORS WERE LOCKING AND UNLOCKING, THE LIGHTS ON THE INSTRUMENT PANEL AND CENTER CONSOLE WERE FLICKERING, POWER STEERING WAS LOST, AND THE CAR STALLED. SHE MANAGED TO VEER OVER, TURN THE KEY OFF, AND CALLED ME. I TOLD HER TO PUT THE CAR IN PARK AND TRY TO RESTART. IT STARTED FINE AND SHE CAREFULLY DROVE BACK HOME. I DROPPED THE CAR OFF AT MY LOCAL MECHANIC AND THEY STATED THERE WERE MULTIPLE WELL-DOCUMENTED BULLETINS ON THIS ELECTRICAL FAILURE HAPPENING AND THAT THE DEALERSHIP WOULD BE BEST SUITED TO REPAIR THE ISSUE. I THEN TOOK IT TO THE DEALERSHIP AND THEY STATED THEY HAD TO REPLACE THE POSITIVE AND NEGATIVE TERMINAL CABLES TO THE BATTERY. THIS COULD HAVE BEEN A MUCH WORSE SITUATION IN WHICH MY WIFE OR CHILD WAS PERMANENTLY INJURED OR KILLED. IMAGINE IF THIS HAD OCCURRED ON A HIGHWAY - CAR STALLING AND LOSING POWER STEERING. THIS MATTER NEEDS TO BE ADDRESSED AS IT SEEMS TO BE A COMMON THEME FOR THIS MAKE AND MODEL. DO NOT WAIT FOR A FATALITY TO OCCUR. *TR
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE ESV- NEW PORT NEWS, VA
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. AFTER STARTING THE ENGINE, THE VEHICLE SHOOK, VIBRATED, AND STALLED. THE DEALER DIAGNOSED THAT THE FUEL MODULE AND FUEL PUMP WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 CADILLAC ESCALADE HYBRID- NEW YORK, NY
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AT A TRAFFIC LIGHT. THE CONTACT HAD TO QUICKLY SHIFT INTO PARK AND TURN THE VEHICLE OFF IN ORDER TO STOP. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC ESCALADE ESV- LACEY, WA
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 60 MPH, A TRACTOR TRAILER CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO A HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO A SALVAGE YARD TO BE EVALUATED FOR DAMAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CADILLAC ESCALADE HYBRID- BELLEVILLE, MI
WHILE SITTING IN THE DRIVEWAY WHEN THE TRUCK WAS RUNNING ALL OF THE BRAKE FLUID LEAKED OUT. REPLACED THE FLUID AND IT LEAKED OUT AGAIN. CALLED DEALER AND THEY TOLD ME TO BRING IT RIGHT IN NO APPOINTMENT NEEDED. PRIOR TOO THAT THERE HAD BEEN OCCASIONAL PROBLEMS RELEASING THE PARKING BRAKE. IT WAS STILL UNDER WARRANTY IT TOOK OVER A WEEK AND WAS TOLD THE BRAKE LINES HAD TO BE REPLACED. *JS
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE HYBRID- GRAND PRAIRIE, TX
WHILE TRAVELING AT HIGHWAY SPEED OF 70 MPH, THE ENGINE POWER GOT REDUCED ABRUPTLY WITHOUT ANY WARNING AND THE VEHICLE SPEED REDUCED TO ABOUT 30 MPH. THIS ABRUPT LOSS OF ENGINE POWER AND REDUCTION OF SPEED FROM 70 MPH TO 30 MPH CAUSED NEAR-CRASH CONDITIONS ON A BUSY HIGHWAY WHERE ALL VEHICLES WERE TRAVELING UNIFORMLY AT 70 MPH, NARROWLY AVOIDING MULTIPLE COLLISIONS. THE CHECK ENGINE WARNING LIGHTS CAME ON. AFTER STOPPING THE VEHICLE AT A LAY-BY FOR A FEW MINUTES, EVERYTHING RETURNED BACK TO NORMAL. THE CHECK ENGINE WARNING LIGHTS WENT OFF. SUBSEQUENTLY, THIS PROBLEM HAS BEEN COMING UP INTERMITTENTLY WITHOUT ANY WARNING AND RETURNING TO NORMAL BY ITSELF. THIS IS A SAFETY HAZARD WHICH CAN CAUSE SERIOUS ACCIDENTS AND INJURIES. *TR
Source: NHTSA WEB SITE -
2009 CADILLAC ESCALADE- HERMITAGE , TN
THE HEATED SEAT HAD STOPPED WORKING. THE HEATED/COOLED SEAT MODULE LOCATED UNDER THE PASSENGER SEAT HAD A BURNT CONNECTOR. IT LOOKED LIKE IT COULD HAVE EASILY STARTED A FIRE. THIS SEEMS TO BE A COMMON PROBLEM AS THE TECHNICIAN AT THE DEALER SAID HE HAS SEEN THIS SAME PROBLEM MANY TIMES. *TR
Source: NHTSA WEB SITE