2016 CADILLAC ESCALADE Complaints

2016 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO VIOLENT SHAKING WHEN TRAVELING 40-80 MPH. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE VEHICLES REPAIR COST. *JS

THE TRANSMISSION HAS MULTIPLE MALFUNCTIONS. DELAYED SHIFTS, HARD SHIFTS BOTH WHEN SHIFTING UP OR DOWN, VERY LARGE CLUNK OR HARD SHIFT WHEN GOING FROM 2ND TO FIRST. VERY UNPLEASANT TRANSMISSION AND MULTIPLE WAYS. DEALER KEEPS TELLING ME THAT THE TRANSMISSION IS ADAPTIVE TO THE DRIVER AND IT NEEDS TO LEARN HABITS. I HAVE HAD THE VEHICLE FOR OVER A YEAR. SOUNDS LIKE A COP OUT TO ME. NOT VERY HAPPY WITH GM!

TOOK CAR IN FEB 2019 TO REPAIR TORQUE CONVERTER. WAS REPLACED AND NOW IS BACK TO SHAKING AT RANDOM TIMES. THIS SHOULD BE A RECALL AS CADILLAC HAS NUMEROUS PROBLEMS WITH POWERTRAIN ON ESCALADES FROM 2015-17.

PURCHASED 2016 CADILLAC ESCALADE ESV FOR MY WIFE ON OUR 10 YEAR ANNIVERSARY. CAR WAS EVERYTHING WE DREAMED OF UNTIL AROUND 15K MILES. BETWEEN 40-50MPH STARTED NOTICING A CONSTANT SHUTTER. THE ENTIRE VEHICLE WOULD DRIVE LIKE WE WERE DRIVING OVER THE WARNING BUMPS ON SIDE OF ROAD. IN THE SAME TIME FRAME WE STARTED NOTICING THE VEHICLE WOULD SHIFT HARD FROM PARK TO REVERSE AT VARIOUS TIMES. CONTACTED DEALER AND SCHEDULED A APPOINTMENT. AFTER HAVING VEHICLE FOR A COUPLE DAYS I WAS CALLED TO PICK UP. ONCE THERE I WAS TOLD THERE WAS NO ISSUE OR THEY COULD NOT DUPLICATE. I INSISTED THERE WAS A PROBLEM AND WENT FROM SERVICE TO SALES PERSON WHO HAS SOLD ME MY LAST 4 VEHICLES. HE TALKED WITH TRANSMISSION SPECIALIST AND SAID HE KNEW WHAT TO DO. SO THEY FLUSHED THE TRANSMISSION FLUID. I WAS CONCERNED BECAUSE THAT IS A 40K MILE REQUIREMENT, NOT 15K MILE. I WAS INFORMED THAT FROM TIME TO TIME THE FLUID FROM FACTORY IS INCORRECT. SO I ACCEPTED. 2ND TIME SAME SHUTTER AND FLUID FLUSHED AGAIN 3RD TIME SAME SHUTTER, SHIFTS HARD, JERKING, VIBRATION WHEN IDLE, FUEL MILAGE DECREASE AND POWER LOSS AND HESITATION WHEN TRYING GO. CHANGED TORQUE CONVERTER AND FLUSHED FLUID AGAIN. REPROGRAMMED TRANSMISSION. 4TH TIME SAME SHUTTER AND VIBRATION. CHANGED FLUID, REPLACED MOTOR MOUNTS. NOTHING TO THE HESITATION OR HARD SHIFTING. FINAL TIME HAVE BEEN TOLD NOTHING CAN DUPICATE. WE ARE STILL HAVING SHUTTER AND THE WORST OF ALL IS THE HESTIATION. CAR IS CURRENTLY PARKED AND WILL REMAIN PARKED. IT IS A SAFETY CONCERN AND WE WILL NOT PUT INNOCENT LIVES AT STAKE FOR A CAR NOT OPERATING AS DESIGNED. I SEEKED ASSISTANCE FROM DEALER AND GM SEVERAL ATTEMPTS. CURRENTLY HAD TO SEEK A LAWYER TO ASSIST.

TRANSMISSION STARTED SLIPPING AT 50K MILES. SINCE I AM IN THE TRANSPORTATION SERVICE INDUSTRY, I KNOW MANY PEOPLE THAT HAVE TRANSMISSION ISSUES ON ESCALADES.

FROM OWNER: CAR BEGINS TO SHAKE VIOLENTLY AT RANDOM TIMES WHILE GOING 50-70 MPH. HAVE TO PULL OVER TO GET TO STOP. NO OVERHEATING TO ENGINE OR ISSUES WHEN CAR IS RESTARTED. FAULTY TORQUE CONVERTOR. HAVE AT CADILLAC DEALER NOW. SAYING IT IS NOT COVERED BY THE RECALL FOR THE TORQUE CONVERTOR ON OTHER 2015-17 ESCALADES. THIS SHOULD BE COVERED UNDER RECALL AS GM HAS MADE SO MANY FAULTY TORQUE CONVERTORS IN THOUSANDS OF ESCALADES.

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE SHAKING BECAME MORE VIOLENT WHILE APPROACHING 70 MPH. THE CONTACT HAD TO PULL OVER ONTO THE SHOULDER TO REDUCE THE SHAKING. AFTER WAITING A WHILE, THE CONTACT PROCEEDED TO DRIVE, BUT THE SHAKING CONTINUED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALEXANDER CADILLAC (1501 VENTURA BLVD #101, OXNARD, CA 93036, (805) 202-4495) TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. THE MECHANIC DEEMED THE VEHICLE SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,550.

THIS VEHICLE IS ABOUT TO SHAKE ME OUT OF IT. THE SUN ROOF EVEN SHAKES AT ALL SPEEDS AND AT ALL TIME. A $50.000.00 PIECE OF JUNK. I'M EMBARRASSED TO LET SOMEONE RIDE WITH ME. IT'S UNSAFE!!!

FRONT DRIVER AND PASSENGER SEAT HEADREST BUILT IN WITH NON ADJUSTABLE SHAPE. DRIVER'S HEAD TOUCHES TO HEADREST WHILE SITTING ON DRIVE POSITION WHICH CREATES VERY UNCOMFORTABLE BODY POSTURE SHORTLY AFTER NECK PAIN STARTS. HOWEVER, REAR PASSENGER SEATS HAS NORMAL HEADREST BUILT IN WITH NO SEATING PROBLEM. THIS IS VERY DISTURBING ISSUE

SHUDDER / VIBRATION BETWEEN 45 - 65 MPH. CAUSE WAS TORQUE CONVERTER. 85 - 90% OF VIBRATION WAS MITIGATED. CONTINUE TO HAVE STEADY VIBRATIONS 65 -70MPH AND ABOVE. DEALER ALSO INSTALLED NEW TIRES / WHEELS AND I HAVE HAD A ROAD FORCE BALANCE.