2016 CADILLAC ESCALADE Complaints

FROM A COLD START, WHEN TAKING VEHICLE OUT OF PARK AND INTO REVERSE, THE VEHICLE WILL SURGE OR BUCK PRIOR TO APPLYING THE ACCELERATOR. THIS HAPPENS ABOUT 1/4 OF THE DRIVE TIME. WHEN ACCELERATING AND THEN COMING TO A COAST AND BACK TO ACCELERATING, THE CAR WILL BUCK. THIS HAPPENS ABOUT 1/2 OF THE DRIVE TIME. FROM A COLD START, REVERSE, DRIVE, ACCELERATE TO 1MPH WHILE MAKING A SLIGHT RIGHT TURN OUT OF MY DRIVEWAY, THE VEHICLE BUCKS. THIS HAPPENS ABOUT 3/4 OF THE DRIVE TIME.

KNOWN TRANSMISSION ISSUE WHICH CAUSES THE VEHICLE TO TO BUCK AND SURGE WHEN YOU PULL UP TO TA STOP LIGHT, STOP SIGN, ON HIGHWAY,OR IN TRAFFIC. EXTREMELY DANGEROUS. DEALER STATES THAT THIS IS A KNOWN CONDITION WITH NO FIX. DEALER DESCRIBES ISSUES WITH SOME VEHICLES WORSE THAN OTHERS. GENERAL MANAGER OF COLONIAL CADILLAC WOBURN MA 781-935-7000 (BRET DOUGLAS) STATES THAT HE HAS DRIVEN VEHICLES WITH SAME ISSUES AND THERE IS NO FIX. IT WAS CORRECTED IN THE 2018 VEHICLES BY GOING TO A 10 SPEED TRANSMISSION. OUR VEHICLE HAS BEEN IN FOR SERVICE MULTIPLE TIMES WITHOUT ANY SUCCESS IN A REPAIR. WE ARE AFRAID TO DRIVE THE VEHICLE AS IT SURGES FORWARD AT ANY GIVEN MOMENT. CONTACTED CADILLAC AND THEY ARE UNWILLING TO DO ANYTHING TO HELP WITH THE ISSUE. THEY ARE CONCERNED THAT THIS WOULD START THEM DOWN A SLIPPERY SLOPE FOR REPAIRING MANY 2015,16,17'S THAT HAVE THE SAME ISSUE. YOU ONLY HAVE TO GOOGLE THE ISSUE TO SEE THAT MANY GM OWNERS ARE DEALING WITH THIS SAME ISSUE. THIS IS A SAFETY ISSUE THAT NEEDS TO HAVE A RESOLUTION. SOMEONE IS GOING TO GET SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS TRANSMISSION ISSUE. PLEASE HELP

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE ESV. THE CONTACT STATED THAT THE FRONT AND REAR COLLISION SENSORS PROVIDED INCORRECT INFORMATION. THE CONTACT STATED THAT FALSE WARNINGS PROVIDED BY THE SENSORS SIGNALED AN IMMINENT CRASH WHEN THERE WERE NO VEHICLES IN CLOSE PROXIMITY. THE VEHICLE WAS TAKEN TO FREMONT CADILLAC (5939 AUTO MALL PKWY, FREMONT, CA 94538, (510) 686-8969) WHERE IT WAS DIAGNOSED THAT THE SENSORS NEEDED TO BE RE-CALIBRATED AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 15,462.

FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND EATING MY TIRES FROM INSIDE. I WENT TO GET MY ALIGNMENT DONE BUT MY MECHANIC TOLD ME THE FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND HE CAN NOT DO THE ALIGNMENT AND THEN I WENT TO THE CADILLAC DEALERSHIP BUT THEY SAID EVERYTHING IS GOOD BECAUSE ON THAT TIME I ALREADY HAD 49,540 MILES ON THE VEHICLE AND THEY ARE WAITING FOR THE 50000 MILES SO THEY CAN TELL ME YOU ARE OUT OF WARRANTY AND YOU HAVE TO PAY FOR THAT.

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE ESV. SEVERAL TIMES, WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TAKEN TO HARRYS ON THE HILL (819 PATTON AVE, ASHEVILLE, NC 28806, (828) 252-3821) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER A MODULE BEHIND THE DASHBOARD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE ATTEMPTING TO OPERATE THE HEAT IN THE VEHICLE, THE CONTACT WAS CONCERNED THAT THE DEFROSTER WOULD FAIL TO OPERATE DUE TO INCLEMENT WEATHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RENICK CADILLAC (1100 EUCLID ST, FULLERTON, CA 92832, (714) 888-4503) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO SIMPSON BUICK GMC OF BUENA PARK (6600 AUTO CENTER DR, BUENA PARK, CA 90621, (866) 894-7589) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

COLLISION ALERT ON WHILE IN PARK. THEY ALSO FLASH FAINTLY WHILE DRIVING WITH NOTHING IN FRONT. ALL SENSORS CLEAR OF DEBRIS. THIS IS A RECURRENT ISSUE FOR WHICH I WAS TOLD IT WAS CUE RELATED AND THAT REPLACING THE CUE WOULD FIX. (RECURRENT ISSUE) SERVICE PERSON WAS ABLE TO SEE THIS PROBLEM AS IT HAPPENED ISSUES WITH MY ESCALATE WHICH INCLUDE THE COLLISION ALERT DISPLAYING ( FLICKERING ) ONGOING. HARD TO TAKE PICTURES AS IT HAPPENS WHILE DRIVING TRANSMISSION BANGS LOW SPEED (RECURRENT ISSUES) VEHICLE LOCKED ITSELF WITH THE KEYS INSIDE. MY WIFE HAD TO CALL ME TO GET THE SPARE SET AND UNLOCK THE TRUCK. THEFT ATTEMPTED WARNING LIGHT THAT WAS TRIGGERED WHILE I WAS DRIVING AND COLLISION LIGHTS WERE BEING TRIGGERED AS WELL I HAVE ADDITIONAL DOC I COULD SEND BU THIS SYSTEM ISN'T ALLOWING IT. THANK YOU FERNANDO

I PURCHASED A NEW VEHICLE A LITTLE OVER A YEAR AGO, PICKED IT UP AT 4PM, ON MY DRIVE HOME I NOTICED A VIBRATION WHEN DRIVING AT SPEEDS FROM 35 MILES PER HOUR PLUS. THE VIBRATION INCREASES WITH SPEED. I BROUGHT IT BACK TO THE DEALER THE NEXT MORNING ON SATURDAY AT 8AM. I WAS ASKED TO DROP IT OFF DURING THE WEEK, WHICH I DID. THEY REPLACED 4 TIRES. THIS DID NOT CORRECT THE PROBLEM. I BROUGHT IT BACK AGAIN A FEW WEEKS LATER, TWO TIRES WERE REPLACED A SECOND TIME. I STILL HAD THE SAME PROBLEM. I BROUGHT IT BACK AGAIN, THE 3RD TIME THEY REPLACED ON TIRE. IT DID NOT CORRECT THE VIBRATION. I NOW HAVE MY VEHICLE IN FOR SERVICE AGAIN, THEY REPLACED THE DRIVE SHAFT. I JUST RECEIVED AN EMAIL FROM THE SERVICE MANAGER INFORMING ME THE DRIVE SHAFT REPLACEMENT DID NOT CORRECT THE PROBLEM.

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED VIOLENTLY. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY CADILLAC (3377 SATELLITE BLVD, DULUTH, GA 30096, PHONE NUMBER: (770) 680-7000) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WOULD CALL HIM BACK AND OPENED CASE NUMBER: 82691800383. THE APPROXIMATE FAILURE MILEAGE WAS 26,549.

ALMOST EVERY VEHICLE THAT HAS A KEY FOB WILL SHIFT INTO PARK AND SHUTOFF THE ENGINE IF YOU ARE STOPPED AND PRESS THE ENGINE STOP BUTTON. MY CAR DOES NOT AND I HAVE EXITED MY CAR ON 3 OCCASIONS THINKING IT WAS SHUT OFF (ENGINE IS TOO QUIET) AND MY CAR STARTED DRIVING AWAY WITH NO ONE AT THE WHEEL. THE WORST TIME IS WHEN I PULLED OVER TO HELP A STRANDED MOTORIST AND MY CAR TOOK OFF ACROSS A BUSY INTERSECTION - LUCKILY ANOTHER MOTORIST GOT OUT OF THEIR CAR AND STOPPED MY CAR - AVERTING A MASSIVE ACCIDENT. THIS IS A DEATH MACHINE WAITING FOR A VICTIM. GM PLEASE CORRECT THIS.