2022 CADILLAC ESCALADE ESV Complaints

Without any prior symptoms or warnings when I was driving on the highway I felt the car losing power and the car started to slow down in the middle of the road and then check engine light came on when i was on my way to pull over. When I stopped, I felt a strong vibration throughout the car, as if it was about to shut down. Then it actually stopped. I tried once to start it, but failed. I towed the car to the dealership .It took them 4 days to diagnose it , l They charged me a diagnose fee for removing the top of the engine and then a separate fee for removing the bottom of the engine. Then they told me they had to call Cadillac support because they didn't know what to do.I waited about a week to know the result and then unfortunately they told me that I had to replace the entire engine and pay about $13,000. Let me tell you I was at the same dealership 4 days before what happened. I was there because they recommended me to do a throttle body cleaner. I did the recommended service and they confirmed that everything was working properly and the car is perfectly fine. Let me also tell you that I do all the maintenance, I change the oils even before the time for changing them, I use a premium gas from top tier station, Now the car at the dealership since February 2025 , my car's engine is back ordered, they don't have any expectations or time frame or even average wait time! So frustrated and nothing to do. It is truly a disaster and I do not know what I did to deserve this material and moral suffering. I hope to God that you help me to be justified in this clear injustice. Thank you;

The contact owns a 2022 Cadillac Escalade ESV. The contact stated while driving 75 MPH, the vehicle stalled. The vehicle shifted into neutral, and the Push to Start message was displayed. There were no warning lights illuminated. The contact was able to coast off the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that there was bearing failure and that the engine needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 41,530.

While driving 55mph on a highway ([XXX]) at [XXX] on [XXX], the vehicle shut down and went into neutral. The vehicle coasted to the shoulder of the highway. It was a very dangerous situation with virtually no vehicles following the move over law and flying by us at 60 plus mph. The vehicle was towed to Capellino Cadillac in Williamsville, NY where it sat for days without anyone looking at it or moving from the parking spot where it was dropped off. On 3/13/2025, I phoned service to find out the status of my vehicle and was told the engine was "Blown". This without anyone even looking at it. I was told that it is becoming a frequent problem with low mileage motors and the motor would have to be sent to GM for evaluation and my motor replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

no warning out of nowhere while driving about 35mph the car stopped driving but still had power then i pressed gas again and it jerked me and stopped driving again so slowly had to pull off the road to get out of traffic. cadillac wouldn’t move back or forward when gears shifted. called aaa to pick up car and take to the dealership. no explanation or calls to what is happening to my car. has been 1 month since have no replies or answers what’s happening with my vehicle.

I was driving with my children in tow. My "reduced acceleration light" came on as well as my check engine light. Within minutes of these turning on, my car went into Limp mode (shifted in neutral) and would not accelerate and steering felt locked up. I quickly got off to the side of the road and turned off the vehicle. When I restarted, the vehicle would not go into reverse or any gear other than park. This was terrifying. Thankfully, the road I was on had a speed limit of 40; however, had I been on the GA 400 or I-285, my family could have been easily involved in an accident. I had the vehicle towed to the local Cadillac dealership. After a week, I am told it is a faulty Control Valve Body and that there is no ETA on when this part with be available. The tow truck driver stated I was the 3rd Escalade driver in the last two weeks that the same issue had occurred. I will be reaching out to a lemon law attorney as well. This vehicle is still under warranty.

6.2L V8 - First engine trouble was at 71K miles, right side lifter failure. Dealership and GM covered part of the engine tear down and right side lifter replacement in July 2024. [XXX], complete engine failure on the highway in Amarillo, TX. My wife, 3 children and dog in the car. Engine stopped driving down the highway and ended up blocking a very busy 4 way construction stop. Was unable to put vehicle into Neutral, so tow truck had to drag vehicle onto deck. Autonation Cadillac of Amarillo diagnosed as engine failure and engine would need replacement. We understand there is an ongoing investigation into 2019-2024 of these engines. Car has now been transported to Jerry's Cadillac Service in Hudson Oaks, TX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving 55 mph in heavy traffic on [XXX] going into uptown Charlotte the Cadillac suddenly when i switched lanes the vehicle misfired seemingly and a banging sound persisted. It slowed down slightly but as I accelerated the sound got louder and when i came to a stop on a busy street the Cadillac shut off in the middle of traffic. The only message to come up was battery low needs service and didn’t start after several tries and the vehicle wouldn’t come out of park gear either. The vehicle displayed no warning lights or error messages prior to or during the incident. - got the vehicle towed for inspection and diagnostic testing. Tech finding: the engine had sustained significant damage, including a compromised crankshaft and two damaged piston rods in cylinders 1 & 5., camshaft showed signs of wear. the shop completed a engine overhaul remove & reinstall, securing parts in place of not being able to get the major part needed, the Long block which was on national backorder at GM with no estimated frame. GM needs to address the oil consumption problems in the 6.2 engines. The critical issues which has lead up to or may lead to the 2022 Cadillac Escalade ESV 6.2 engine failures Synthetic 0W–20 oil being recommended does not support the critical parts of this engine through out in regards to higher mileage or age of vehicle. upon repair the technicians recommended using Oil - Synthetic 5W-30 Synthetic 5W-30 Dxs SAE Full Synthetic 5W-30 uniquely formulated with intelligent molecules that cling to the engine like a magnet adding a layer of protection that dramatically reduces engine wear Superior engine protection on critical engine parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving on the interstate, vehicle slowed down, pulled over and put the car in park. Shut car off, tried to restart and it would not start. Cadillac dealership says vehicle needs a new engine. Bought brand new in 2022

I was driving 70 mph on the highway and the engine shut off with no warning. The screen said to press start again. That's when I realized the engine was off. I pulled over it took four or five tries to turn the engine back on it. Cranked multiple times before it turned over. Got it back on drove another half mile and then the engine seized. We had it towed an hour south of where we were. The dealer had no loaners and there were no rental cars anywhere in the vicinity. We had to rent a cargo van and drive me, my wife and my three kids and cousin in a cargo van (zero rear seats) back to our house which was another hour and a half south of there. We were driving north for a weekend vacation with was cancelled. The whole experience with exception of the very nice tow driver was an absolute nightmare. Now we are without our car not sure what to do. The Escalade needs a new engin, $155k car and no one seems to care. This Escalade has been in the shop at the dealer many times before for extended periods of time for computer issues, brake issues, dashboard issues. You name it this car has it.

I purchased a used 2022 Cadillac Escalade. With 34,000 miles...as I was driving in the highway the engine failed. No brakes, everything went black on the screen and engine was out. Dealership told me it was harness chaffing and fixed it. No less than a week later, on the highway, the engine seized and failed. New engine is being ordered. This was extremely dangerous at high speeds and almost killed us, twice.