2004 CADILLAC SRX Complaints

WHILE DRIVING ON CALIFORNIA FREEWAY, ENGINE LOST POWER AND COULDN'T BE RESTARTED. MECHANIC SAYS THAT TIMING CHAINS BROKE CAUSING CATASTROPHIC, IRREPARABLE DAMAGE TO ENGINE AND PISTONS. APPARENTLY, CADILLAC SRX OWNERS HAVE FREQUENTLY COMPLAINED OF TIMING CHAIN ISSUES, BUT GM HAS NOT RECALLED THESE VEHICLES. LOSING ENGINE POWER ON A FREEWAY IS A VERY DANGEROUS SITUATION. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED WHILE TRAVELING 5 MPH, THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED AS THE BRAKES ERRONEOUSLY ENGAGED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. UPON RESTARTING THE VEHICLE, IT BEGAN TO FUNCTION NORMALLY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THIS ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 39,011.

EVERY TIME I START MY CAR I GET SERVICE BRAKE ASSIST AND SERVICE STABILITY SYS" AND I CALLED MY MECHANIC AND HE SAID HE HAS READ A LOT OF COMPLAINTS ABOUT THIS. AFTER RESEARCHING I DID NOT WANT TO GO SPEND A LOT OF TIME AND MONEY SINCE IT SEAMS NO ONE HAS THE ANSWER TO OUR PROBLEM. MY CAR SEAMS TO RUN GOOD IT IS JUST SCARY TO THINK THERE MIGHT BE SOMETHING REALLY WRONG WITH MY CAR. I HOPE YOU GUYS CAN GET THE ANSWER TO OUR PROBLEM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ECM HAS REPLACED TWO TIMES AND THE CAR KEEPS HAVING ELECTRICAL PROBLEM AND WILL NOT ACCELERATE. THE PROBLEM HAPPENS ATLEAST EVERY 4-6 MONTHS AFTER REPLACING ECM. *TR

ELECTRONIC STABILITY CONTROL TURNS ITSELF ON FOR NO REASON AND CAUSES STEERING ISSUES. AT HIGH SPEEDS THIS COULD LEAD TO A SERIOUS ACCIDENT. I AM AFRAID TO DRIVE MY CAR. I HAVE BEEN TO THE DEALERSHIP AND THEY ACT LIKE THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE, BUT I HAVE SEEN AND HEARD OF OTHER CASES. PLEASE LOOK INTO THIS. *TR

WHEN DRIVING THE CAR BEGINS TO SHAKE AND PULLS HARD TO THE RIGHT. AT THE SAME TIME THE STABILITY SYSTEM ENGAGED MESSAGE POPS UP. IT DOES THIS CONSTANTLY, I NEVER TAKE A DRIVE WITHOUT THE MESSAGE APPEARING. THIS MORNING THE SAME HAPPENED ON THE WAY TO WORK, BUT THE WORST EVER. I ALMOST LOST CONTROL OF THE CAR AND SWERVED IN FRONT OF A SCHOOL BUS ON THE FREEWAY. I ATTEMPTED TO ACCELERATE BUT THE CAR ACTED LIKE A COMBINATION OF HAVING A FLAT TIRE AND RUNNING OUT OF GAS. READING CADILLAC SRX PROBLEM WITH STABILITY SYSTEM THREAD ON EDMUNDS.COM, I REALIZE THAT THIS IS A MANUFACTURING ISSUE. THANKFULLY NO ONE HAS DIED YET, BUT AFTER THIS MORNINGS INCIDENT, THE OUTCOME IF I WOULD HAVE HIT THE SCHOOL BUS GOING 60 ON THE FREEWAY, COULD HAVE BEEN TRAGIC. *TR

ATTEMPTING TO LEAVE GAS STATION, CAR BEGAN TO DECELERATE AND THE ENGINE REV'D HIGH. THIS WAS AN ISSUE WITH THE THROTTLE THAT COST OVER $600.00 TO REPAIR. NOW, I AM HEARING A CLICKING NOISE AT SUDDEN ACCELERATION, TOOK TO CADILLAC DEALER FOR DIAGNOSTIC AND THEY TOLD ME IT WAS "SOMETHING" IN THE TRANSFER CASE AND THAT THEY COULD NOT REPLACE PARTS, THAT I WOULD HAVE TO REPLACE THE WHOLE THING AT A COST OF $3000.00! I DEFINITELY DO NOT HAVE THE MONEY TO REPAIR THIS ITEM. THIS HAS REALLY TURNED ME OFF. I PLAN TO PURCHASE ANOTHER VEHICLE AND WOULD LOVE TO BUY AMERICAN, BUT WITH THIS LEVEL OF SERVICE AND LACK OF CARE FOR THE CUSTOMER, I AM GOING TO LOOK ELSEWHERE. IT SEEMS THERE ARE SEVERAL FORUMS FOR THIS PROBLEM FOR THE SAME YEAR WITH THE EXACT PROBLEM. CADILLAC SHOULD PROVIDE BETTER SERVICE FOR PARTS THAT THEY KNOW ARE DEFECTIVE. *TT

HAVING PROBLEMS WITH MY CADILLAC SRX 2004 MODEL, IT SEEMS MANY ARE... MY "TRACTION/ STABILITY CONTROL" CAME ON GOING 70 MPH UP A HILL (WHICH I LIVE IN A VALLEY SO IF YOU GO OFF THE ROAD YOU MIGHT DROP 100 FT) WITH A VEHICLE BEHIND ME, MY VEHICLE WOULDN'T ACCELERATE THE VEHICLE BEHIND ME ALMOST REAR ENDED ME AND MY 3 CHILDREN, WHEN I FINALLY GOT IT TO THE SHOULDER AND STOPPED IT BEGAN IDLING VERY ROUGH, I TURNED OFF THE VEHICLE WAITED A FEW MIN AND TURNED IT BACK ON AND ALL WAS FINE, THIS IS VERY UNSAFE!! THIS PROBLEM NEEDS TO BE INVESTIGATED AND RECALLED BEFORE SOMEONE GETS KILLED!! WE CALLED THE GM DEALERSHIP THAT WE RECENTLY HAD REPLACE OUR TRANSFER CASE (FOR YET AGAIN ANOTHER RECURRING PROBLEM IN THIS VEHICLE) AND WERE TOLD TO WAIT UNTIL IT HAPPENS A FEW MORE TIMES BEFORE BRINGING IT IN?!? THIS IS MY ONLY TRANSPORTATION AND IT IS PARKED, I REFUSE TO PUT MY CHILDREN IN AN UNSAFE VEHICLE I'D RATHER WALK! *TR

2004 CADILLAC SRX HAS A PROBLEM WITH ONE OF THE FOLLOWING, CV JOINT, TORQUE CONVERTER, OR THE CHAIN LOCATED IN THE TRANSFER CASE. ALL OF WHICH CAUSE THE VEHICLE, WHEN ACCELERATED AT A STOP, ON A HILL, OR TRAVELING (AT ANY SPEED) UP A HILL TO MAKE A LOUD POPPING OR CLICKING NOISE. I HAVE REVIEWED THIS AND HAVE A 6 PAGE PRINTOUT FROM ONE SITE ON THE SAME YEAR AND MAKE OF THIS VEHICLE PROBLEM WITH NOTHING BEING DONE, IT IS A HAZARD WHEN TURNING ONTO A ROAD AND NEEDING TO ACCELERATE TO KEEP FROM GETTING REAR ENDED, I FEEL FOR SAFETY THIS VEHICLE NEEDS TO UNDERGO AN INVESTIGATION AND POSSIBLY A RECALL ON THIS DEFECT THAT THE COMPANY HAS CLEARLY OVERLOOKED. *TR

SRX 2004 HAS ALREADY HAD TRANSMISSION REBUILT AND I AM TRYING TO GET THROTTLE BODY ALSO REPLACED AFTER THROTTLE DID NOT RESPOND AND COASTED BACKWARDS ALMOST CATCHING 3 TEENS RUNNING BETWEEN MY CAR AND ONE BEHIND ME. TRANSMISSION WAS TAKEN CARE OF BUT HESITATION ON THROTTLE HAS BEEN CONTINUOUS FOR OVER A YEAR WITH NO ONE TELLING ME WHAT WAS WRONG. JUST THIS WEEK I WAS TOLD THROTTLE BODY NEEDS REPLACED. *TR