2004 CADILLAC SRX Complaints
View complaints related to 2004 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2004 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CADILLAC SRX- MATTHEWS, NC
THE BRAKE BOOSTER SUPPLY HOSE DEGRADES AND FALLS OFF RESULTING IN NO POWER ASSIST. THIS CAN HAPPEN WITH NO PRIOR WARNING AND RESULT IN PROPERTY DAMAGE AND OR BODILY INJURY OR DEATH. THIS VEHICLE IS A 2004 CADILLAC SRX WITH A ENGINE CODE 'A' BUT OTHER MODELS MAY BE AFFECTED. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC SRX- GREENWOOD LAKE, NY
2004 CADILLAC SRX. WHILE DRIVING VEHICLE IT'S "STABILITY SYSTEM ENGAGES" AND BRAKES THE VEHICLE BY ITSELF. THIS UNINTENTIONAL BRAKING HAPPEN AT ANY SPEED AND ROAD CONDITIONS. ON ICY OR WET ROADS IT IS PARTICULARLY DANGEROUS AS THE CAR WILL PULL STRONGLY TO THE LEFT AND COULD EASILY CAUSE AN ACCIDENT. THE PUBLIC SHOULD BE MADE AWARE OF THIS PROBLEM. THIS HAPPENS CONSTANTLY AND ACTUALLY WEARS OUT THE BRAKES. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC SRX- DALLAS, TX
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 50 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE THE VEHICLE. THE WHEELS LOCKED UP AND FAILED TO OPERATE. THE DRIVER FELT THAT THIS WAS A LIFE-THREATENING SITUATION BECAUSE THE VEHICLE JUST STOPPED WITHOUT ANY WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO HER RESIDENCE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE FRONT END DIFFERENTIAL FAILED. THE VEHICLE IS IN THE PROCESS OF BEING TOWED TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC SRX- SLIDELL, LA
THERE IS WATER GETTING INTO THE CAR. IN THE REAR, BACK.. THE COMPARTMENT THAT HOLDS THE TIRE JACK IS BUILDING UP WATER. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC SRX- WATERFORD, MI
FRONT TURN SIGNALS DO NOT WORK. VEHICLE HAS BEEN TO THE DEALER NO LESS THAN 6 TIMES THROUGHOUT IT'S LIFE. I HAVE PERSONALLY CHANGED 2 TURN SIGNAL BULBS. I AM AN ENGINEER... AND THE BULBS ARE FULLY FUNCTIONAL AFTER REPLACEMENT. THE BULBS "SOCKET" IS PLASTIC WITH A WIRE. IT APPEARS THE WIRE MELTS THE PLASTIC AND THE TURN SIGNAL STOPS WORKING PREMATURELY. THIS MIGHT BE FIXED WITH BULB THAT IS OF ALL GLASS CONSTRUCTION (WHICH GM DOES NOT USE AND NOT AVAILABLE AT THE LOCAL PARTS STORE). OR POSSIBLY THE TURN SIGNAL CIRCUIT IS USING TOO MUCH CURRENT FOR THIS APPLICATION. EITHER WAY THIS IS A CERTAIN DESIGN DEFECT... NOTED ON CADILLAC FORUMS. I JUST REPLACED ANOTHER BULB AND THE NEXT DAY IT IS NOT WORKING AGAIN. THE PROBLEM I FIND, IS THERE IS NO WAY TO FIX THIS PROBLEM. THERE ARE NO "FAULTY" PARTS TO REPLACE. IT MUST BE A DESIGN DEFECT. AND OWNERS OF THESE VEHICLES ARE A LIABILITY ON THE ROAD. *TR
Source: NHTSA WEB SITE -
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2004 CADILLAC SRX- CRYSTAL FALLS, MI
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TPMS WARNING INDICATOR WOULD ILLUMINATE ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY PLACED AIR IN THE TIRE. SOON AFTERWARDS, THE TIRE CONTINUED TO LOSE AIR PRESSURE. HE RETURNED TO THE DEALER AND THEY DISCOVERED A ONE INCH FRACTURE IN THE RIM, WHICH CAUSED THE TIRE TO FAIL. THE TECHNICIAN ALSO CONCLUDED THAT THERE WAS NO EXTERNAL FORCE, SUCH AS A CRASH ONTO A CURB, THAT CAUSED THE WHEEL TO BEGIN CRACKING ON THE INSIDE. THE RIMS ARE THE ORIGINAL EQUIPMENT. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 81,037. UPDATED 11/17/08 *CN UPDATED 11/24/08.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC SRX- LAS VEGAS, NV
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE EXITING FROM THE LIFTGATE OF THE VEHICLE, THE CONTACT SUSTAINED A SEVERE BURN FROM THE TAIL PIPE. SHE SOUGHT MEDICAL ATTENTION WITH A PHYSICIAN. THE ELONGATED TAIL PIPE EXTENDED PAST THE BUMPER OF THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO AN AUTHORIZED DEALER. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 35,393.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CADILLAC SRX- ENDWELL, NY
NOISE IN REAR OF AUTO,RESULT WAS WHEEL BEARING IN REAR WHEEL WAS FOUND TO BE BAD NATIONAL BACK ORDER OF PART, WAITING FOR CAR TO BE REPAIRED.. CAR HAS ONLY 34K MILES. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC SRX- TEMECULA, CA
MY 6 YEAR OLD DAUGHTER WAS GETTING HER BACKPACK OUT OF THE BACK AND LEANED UP AGAINST THE EXHAUST PIPE AND RECEIVED 2ND DEGREE BURNS ON HER UPPER THIGH. SHE IS NOW 8 YEARS OLD AND HAS A PERMANENT SCAR ON HER UPPER THIGH. SHE HAS BEEN BRANDED FOR LIFE. SHE HAS A SCAR THAT IS A CIRCLE FROM THE EXHAUST PIPE. THE DOCTOR SAID BECAUSE OF THE SEVERITY OF THE BURN, SHE WILL ALWAYS HAVE THE SCAR SINCE IT DAMAGED HER SKIN. I CONTACTED CADILLAC DIRECTLY AND ASKED THEM TO CORRECT THE PROBLEM. UNFORTUNATELY THEY HAVE NOT. *TR
Source: NHTSA WEB SITE -
2004 CADILLAC SRX- NEW ORLEANS, LA
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 5 MPH OR GREATER, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE DEALER STATED THAT THE BATTERY CAUSED THE FAILURE AND THEY REPLACED THE BATTERY. APPROXIMATELY EIGHT MONTHS LATER, THE FAILURE RECURRED. THE DEALER STATED THAT THE BATTERY CAUSED THE FAILURE AND REPLACED IT A SECOND TIME. APPROXIMATELY THREE MONTHS LATER, THE FAILURE OCCURRED AGAIN. SHE WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, HOWEVER, THEY REPLACED THE CRANK SHAFT SENSOR. THE FAILURE CONTINUES TO PERSIST. AS OF SEPTEMBER 24, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 70,580.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE