2004 CADILLAC SRX Complaints

View complaints related to 2004 CADILLAC SRX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2004 CADILLAC SRX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CADILLAC SRX
    - LINDENWOLD, NJ

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

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC SRX
    - SELMA, CA

    I HAVE A 2004 SRX AWD. I ALWAYS GET THE "STABILITY SYSTEM ENGAGED" MESSAGE WITH SOME VIBRATION AND VEHICLE REAR SIDE GOES LEFT SIDE AND AFTER LITTLE TIME ITS GOES AWAY . SOMETIMES WHEN I STEP ON THE BRAKE I WOULD GET A GRUNTING SOUND THEN THE "GRIDING" FROM BRAKE PEDAL. IT HAPPENS ON WHEN VEHICLE SPEED IS MORE THAN 40 MPH & FEW TIMES I ALMOST HIT ANOTHER VEHICLE IN OTHER LANE.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - ALBANY, NY

    CONSTANTLY, CONSTANT PROBLEMS. EVERY TIME I TURN AROUND THIS CAR IS STALLING, THE STABILITY CONTROL LIGHT AND TRACTION CONTROL AND ABS LIGHTS COME ON , SLOWING ACCELERATION AND CAUSING SAFETY ISSUES. THERE ARE TIMES WHEN I SEE THE DIC MESSAGE BOARD BLINKING AND THE CAR ACTS AS THOUGH IT IS GOING TO STOP. THESE ISSUES LISTED ON THIS SITE FROM ALL THESE PEOPLE NEEDS TO BE INVESTIGATED BEFORE SOMEONE IS HURT OR KILLED. I AM NOW WRITING TO CADILLAC BECAUSE THE ISSUES ARE GETTING OUT OF CONTROL AND I AM AFRAID FOR MY AND MY CHILD'S LIFE. I AM MOVING FORWARD TO SEEK OUT AN ATTORNEY FOR A LAWSUIT THIS IS RIDICULOUS.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - DUBUQUE, IA

    EVEN THE SLIGHTEST BUMP IN THE ROAD SENDS THE VEHICLE SWERVING. THE WHOLE CAR RATTLES. WHEN TRYING TO ACCELERATE IT HESITATES BEFORE GOING, SAME WITH DECELERATING. EVEN WHEN IN RESIDENTIAL AREAS AND FLAT SURFACES.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - SNOHOMISH, WA

    IGNITION SWITCH PROBLEMS DESCRIBED IN 2014 RECALL, BUT VIN IS NOT LISTED IN THE RECALL. ENGINE SHUTS OFF WHILE DRIVING DOWN THE FREEWAY.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - STUDIO CITY, CA

    TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSFER CASE SHIFTED INTO NEUTRAL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:14V374000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC SRX
    - COLUMBUS, OH

    I BOUGHT THE SRX USED IN SEPTEMBER AND SINCE THEN I HAVE HAD ONE ISSUE AFTER ANOTHER. IF I ACCELERATE TOO QUICKLY MY TRANSMISSION, (I THINK), HAS A VERY LOUD RATCHETING/POPPING SOUND. MY SERVICE SUSPENSION SYSTEM ERROR MSG COMES ON EVERY TIME I START MY VEHICLE. I HAVE READ THAT THIS COULD BE RELATED TO THE AIR COMPRESSOR NOT WORKING OR FAULTY SENSORS. MY SERVICE STABILITY SYSTEM ERROR MSG ALSO COMES ON EVERY TIME I START MY VEHICLE. THIS SEEMS TO CAUSE THE TRACTION CONTROL FEATURE TO MESS UP, WHICH THEN ON OCCASION WHEN I PRESS MY BRAKES, EVEN SLIGHTLY, MY BRAKES LOCK UP AND I SKID FOR JUST A SECOND. MY POWER STEERING FLUID SEEMS TO CONTINUALLY LEAK OR THE PUMP IS BAD. I HAVE REFILLED MY RESOVOIR MANY TIMES AND I CONSTANTLY HAVE A VERY LOUD "WHINING" SOUND. MY POWER STEERING SYSTEM ALSO SEEMS TO GO OUT OCCASIONALLY AND MY VEHICLE IS VERY DIFFICULT TO TURN.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - LOUISVILLE, AL

    TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE BEARINGS, CVC JOINTS, A ROTOR ON THE FRONT DRIVER'S SIDE, AND TWO ROTORS IN THE REAR. MONTHS LATER, THE ABNORMAL NOISE RETURNED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WAS INCLUDED OR EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V151000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CADILLAC SRX
    - WESTWOOD, MA

    THE CAR DIED ON A CVS PARKING LOT IN TROY,NY,TOWED BACK TO BOSTON,MA.AFTER PUTTING A NEW ENGINE IN ON JULY,2016,THE KEY COULDN'T COME OUT,NORWOOD CADILAC DEALER TOLD US SOMETHING IS DREWING THE BATTERY,AFTER $920 ELECTRICAL CHECK,DIED AGAIN THE FOLLOWING WEEK WHILE PARKED ON OUR DRIVEWAY. THEN ANOTHER$900 THEY DISCONNECTED THE RADIO,DVD,TELLING US IT'LL BE GOOD FOR MY DAUGHTER TO DRIVE BACK TO COLLEGE IN NY. TWO WEEKS LATER,SAME THING HAPPENED AGAIN,KEY WON'T COME OUT,TOWED TO THEM,NOW THEY TOLD US NEED A ECM,WE QUESTIONED THEM WHY THEY DON'T CHANGE THAT IN THE FIRST PLACE,THEY SAID WAS THE DRAWING BACK FED THE ECM,CAUSE THE FAILER,SO WE WOULD HAVE TO PAY $1050 SEPRATELY AND UNSURE HOW LONG IT'S GOOD FOR.

    Source: NHTSA WEB SITE
  • 2004 CADILLAC SRX
    - CALUMET, MI

    THE FRONT BLINKER AND RUNNING LIGHTS ARE CONSTANTLY BURNING OUT. I'VE REPLACED THEM 3 TIMES IN 3 YEARS AND IT IS VERY EXPENSIVE TO DO. THE BULBS ARE ONE OF THE MOST EXPENSIVE BLINKER BULBS TO PURCHASE ( ACCORDING TO MY PARTS STORE) AND IT TAKES OVER AN HOUR TO GET TO THE BULB. WHAT A MESS!

    Source: NHTSA WEB SITE