2004 CADILLAC SRX Complaints

I ORIGANALLY TOOK CAR IN FOR BAD EGINE IN WHICH POTAMKIN DEALER IN MANHATTAN REPLACED WITH A BRAND NEW ONE. THIS WAS IN JUNE OF 2014 AND I HAD TO TAKE IT BACK ABOUT 4 TO 5 DIFFERENT TIMES FOR ISSUES WITH THE ENGINE AND THAT CAUSE PROBLEMS TO THE TRANSMISSION. THERES TOO MUCH PROBLEMS WITH THIS CAR TO EVEN EXPLAIN IN DETAIL AND THE CAR HAS BEEN THERE OVER A YEAR IN AND OUT.

AT ANY SPEED AND AT LEAST 100 TIMES OR MORE, THE VEHICLE STABILITY CONTROL ACTIVATES AND CAUSES THE VEHICLE TO PULL TO THE LEFT. AT FREEWAY SPEEDS IT CAN BE A VERY STRONG PULL TO THE LEFT AND IT ALSO MAKES A NOISE. THE DEALER DOESNT SEEM TO KNOW WHY. WHEN THE STABILITY SYSTEM KICKS IN AT 60 TO 70 MPH AND IT PULLS TO THE LEFT SO HARD IT IT IS DANGEROUS, IT ALSO MAKES A SOUND BUT I DONT KNOW WHAT THE SOUND IS. IT IS DANGEROUS AS I HAVE TO CORRECT FOR THE SUDDEN PULL TO THE LEFT. I ALSO RESEARCHED THIS ON THE INTERNET AND FOUND THAT MANY PEOPLE ARE HAVING THE SAME EXPERIENCE AS ME. I BELIEVE THAT THERE SHOULD BE A RECALL ON THIS PROBLEM AND IT SHOULD BE SOLVED. IF THIS RAPID PULL TO THE LEFT GETS ANY WORSE, I BELIEVE IT IS POSSIBLE THAT IT COULD CAUSE A WRECK OR ROLL OVER DUE TO OVER CORRECTION OF THE PULL TO THE LEFT. PLEASE INVESTIGATE THIS PROBLEM.

I RECEIVED A RECALL LETTER BACK IN SEPTEMBER 2014. IN OCTOBER 2014, I CALLED THE CADILLAC DEALER IN ROSEVILLE, MN AND I STILL HAVEN'T RECEIVED A CALL OR ANYTHING YET. I AM NOT SURE IF I SHOULD BE CALLING MY INSURANCE AGENT AND ATTORNEY FOR ASSISTANT ON THIS ISSUE BECAUSE I DRIVE MY KIDS TO DAYCARE EVERY MORNING! I HOPE TO HEAR FROM SOMEONE SOON. *TR

THERE IS NO CADILLAC DEALER IN SANTA ROSA, ALTHOUGH THERE USED TO BE. THE NEAREST ONE IS 50 MILES AWAY. I HAVE PHONED THEM RE. THIS RECALL BUT THEY DO NOT RETURN CALLS TO DO ANYTHING ABOUT IT. CAN I GO TO ANY GM DEALER TO HAVE IT DONE AS THERE IS ONE LOCALLY? *JS

WHILE DRIVING DOWN THE HIGHWAY AND EXITING ON AN INGRESS ON THE EXIT RAMP I INITIALLY NOTICED A RATCHETING SOUND FROM THE REAR OF MY VEHICLE. (I THOUGHT I'D RAN OVER SOMETHING SO I GOT OUT AND CHECKED). AFTER ABOUT ANOTHER DAY I HEARD THE SOUND AGAIN, WHILE AT THE SAME TIME NOTICING MY CAR NOT MOVING FORWARD GIVEN THE APPLIED POWER THAT I WAS PROVIDING. CRAWLED UNDER MY VEHICLE AGAIN WHEN I ARRIVED AT HOME ONLY TO FIND NOTHING. AFTER A FEW WEEKS, AND WHILE LEAVING FROM A DEAD STOP UNDER LOAD, OR WHILE TRYING TO ACCELERATE INTO TRAFFIC THE CAR WAS NOT PULLING PROPERLY CAUSING ME TO NEARLY BECOME REAR ENDED ON SEVERAL (FOUR) OCCASIONS THAT WEEK. THE VEHICLE WAS TAKEN TO A MECHANIC WHO TOLD ME THAT IT WAS THE TRANSFER CASE, AND REPAIRED FOR $2000.00. THE SAME THING IS NOW HAPPENING ONCE AGAIN STARTING IN OCT OF 2014 AND AFTER DOING MY RESEARCH ON CADILLAC FORUMS, GM FORUMS, CADILLAC OWNERS.COM, CAR ID, CARS.COM, JUST ANSWER.CAR, AUTOFRENZY.NET, CARCOMPLAINTS.COM, NHTSA (POWERTRAIN/DRIVETRAIN PROBLEMS), AS WELL AS THIS FORUM SAFERCAR.GOV, I HAVE FOUND WELL OVER 647 COMPLAINTS FOR FAILURE OF THE TRANSFER CASE IN THE STATE OF GEORGIA ALONE. THERE WERE NEARLY 73,000 FIRST GEN SRX SOLD WITH AWD, AND FROM ALL OF THE OWNERS THAT I HAVE GATHERED AND FROM ALL THAT I HAVE SPOKEN WITH THEY HAVE ALL HAD SOME PROBLEM. THIS IS NOT A PROBLEM THAT IS SOLELY WITH THE SRX, ITS ALSO WITH THE CTS, AS WELL AS THE STS. THESE $47,000 TO $58,000.00 PLUS DOLLAR VEHICLES ARE A ROAD HAZARD NOT ONLY THEIR DRIVERS, BUT TO ALL THAT SHARE THE ROAD. THE SRX CASES NEED TO BE RECALLED AND (PERMANENTLY) REPAIRED OR REPLACED. I ASK ALL OWNERS THAT SPENT THEIR HARD EARNED MONIES ON THESE FLAWED VEHICLES, ONCE AGAIN FROM GM, TO CALL, WRITE, AND E-MAIL OR DO THEM ALL FORUMS, YOUR GOVERNMENT OFFICIALS, THE NHTSA AND HAVE ALL OF YOUR ATTORNEY'S ON STANDBY. *TR

WHEN ACTIVATING THE RESUME SWITCH TO A SET SPEED OF 65MPH, THE SWITCH STICKS IN THE RESUME/ACCELERATION POSITION, RESULTING IN THE VEHICLE ACCELERATING PAST THE SET SPEED, TOO SPEEDS GREATER 85 MPH, PRIOR TO DISENGAGING THE CRUISE CONTROL. THIS HAS OCCURRED THREE DIFFERENT TIMES OVER THE PAST FIVE OR SIX YEARS. THE CONDITION WAS INTENTIONALLY INDUCED ON ONE OCCASION. *TR

THE STABILITY SYSTEM ENGAGED MESSAGE DISPLAYS AS I AM DRIVING. AT FIRST IT WAS ONLY AT SPEEDS OVER 45MPH. RECENTLY IT COMES ON AT ANY SPEED DURING ANY ROAD OR WEATHER CONDITIONS. WHEN THE MESSAGE APPEARS THE CAR SWAYS AS IF A GUST OF WIND IS BLOWING THE CAR. AT TIMES I HEAR A GRINDING NOISE AS WELL. I HAVE ALMOST LOST CONTROL OF THE VEHICLE WHEN THIS HAPPENS AND I AM DRIVING ON THE INTERSTATE AT SPEEDS OVER 60MPH. ONCE THE MESSAGE APPEARED AS I WAS APPLYING THE BRAKES AND THERE WAS A DEEP GRINDING NOISE AND FEELING. THE MOVEMENT THE CAR MAKES WHEN THE STABILITY SYSTEM ENGAGES MAKES THE VEHICLE VERY UNSAFE TO DRIVE. I HAVE TAKEN THE VEHICLE TO 2 DIFFERENT REPAIR SHOPS (ONE BEING AN AUTHORIZED CADILLAC DEALERSHIP) 3 DIFFERENT TIMES, SPENT OVER A THOUSAND DOLLARS IN REPAIR ATTEMPTS, AND NO ONE SEEMS TO HAVE AN ANSWER HOW TO FIX THE PROBLEM. THE CAR IS UNSAFE TO DRIVE WITH SUCH UNPREDICTABLE CONDITIONS. THERE HAS TO BE AN ANSWER TO THIS POTENTIALLY FATAL DEFECT ON THIS VEHICLE. *JS

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO PARK, THE GEAR LEVER HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

I HAVE A PROBLEM WITH THE KEY AT FIRST I TRY TO TAKE THE KEY OUT OF THE IGNITION AND WON'T COME OFF AND THEN THEY STOPPED WORKING SO I GET A LOCK SMITH AND THEY MAKE ME A NEW KEY WHICH IT COST ME $392.00 IM TRYING TO TAKE MY CAR TO THE DEALER AND AT FIRST THEY TELL ME THEY DON'T HAVE THE PART I WENT THIS MORNING BECAUSE THEY SAY THE PART WAS THERE AND I TRY TO TALK TO SOMEBODY AND NO ONE WANTED TO HELP THERE. SO I WAS FRUSTRATED SO I WENT TO WORK AND THINT FIX MY CAR. *TR

2004 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD THE CONSUMER STATED HIS WIFE WAS DRIVING, WHEN THE BRAKES FAILED. THE DEALER WAS UNABLE TO FIND A PROBLEM. THE CONSUMER BELIEVED THE VEHICLE STALLED AND LOST POWER STEERING AND BRAKES. *JB