2004 CADILLAC SRX Complaints

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE AIR BAG SERVICE LIGHT ILLUMINATED SPORADICALLY. THE CONTACT MENTIONED THAT THE FAILURE STARTED TO OCCUR AFTER THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL RELATED TO THE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

DRIVING ON HIGHWAY DOING ABOUT 70 CAR WOULD NOT ACCELERATE AND MADE LOUD GRINDING NOISE. CAR WAS STUCK IN NEUTRAL WOULD NOT CHANGE GEARS. *TR

RE: RECALL NUMBER 14V394. THE FIX GM IS DOING IS A SMALL PLASTIC PIECE BEING GLUED INTO THE KEY END. I'VE HAD MY KEY STICK IN THE IGNITION MORE THAN ONCE AND I WASN'T EVEN MOVING. I FOUND A PAGE IN MY MANUAL (SECTION 2 PAGE 21) THAT EXPLAINS WHAT TO DO WHEN YOUR KEY GETS STUCK IN THE IGNITION. THIS TELLS ME THAT THE PROBLEM CAUSING CRASHES IS MUCH MORE THAN A SMALL KEY FIX. THE IGNITION NEEDS TO BE REPLACED. I REPORTED THIS TO THE GM HOTLINE. THEY MADE A NOT OF THE FACT THAT IF ANYBODY GETS HURT IN MY CAR BECAUSE OF IGNITION ISSUES, THEY WILL HEAR FROM MY LAWYER. THEY JUST SAID "OK, WE'LL MAKE A NOTE OF IT". *TR

WHEN THE LIGHT TURN GREEN I PUT MY FOOT ON THE ACCELERATOR AND MY TRUCK START MAKING A LOUD RATTLING / THUMPING NOISE. ONCE THE 2004 SRX CHANGE GEARS THEN THE VEHICLE IS ROLLING WITH NO PROBLEM. I TOOK MY TRUCK TO CADILLAC AND I HAVE PAPERWORK THAT SAY I NEED A BEARING HUB ON THE LEFT TIRE THINKING THAT'S WHAT THE PROBLEM WAS BUT THAT WAS NOT THE PROBLEM. I HAD THE REPAIRS DONE ON BOTH PASSENGER HUBS AND STILL THE NOISE IS THERE. I WENT TO SEVERAL REPAIR SHOPS AND SOME SAY THE TRANSFER CASE OR THE CHAIN IS SLIPPING. I BOUGHT THE VEHICLE AT THE END OF FEBRUARY FROM A USED CAR LOT NOT KNOWING WHAT I WAS GETTING MYSELF INTO. I'M AFRAID TO HAVE MY KIDS IN THE TRUCK WITH ME BECAUSE WHEN I TAKE OFF FAST THE KNOCKING WILL START. I HAVE TO TAKE MY FOOT OFF THE ACCELERATOR AND GO SLOW UNTIL THE TRUCK PICK UP THE RIGHT AMOUNT OF SPEED TO STOP FROM HEARING THE KNOCKING NOISE. IF I'M AT A STOP SIGN OR A LIGHT I HAVE TO TAKE OFF REAL, REAL SLOW SO I WANT HEAR THE NOISE. I HATE STOPPING BECAUSE I FEAR THAT SOMEONE WILL HIT ME FROM BEHIND FOR GOING SO SLOW. IT'S VERY ANNOYING WHEN YOUR SPENDING YOUR HARD EARNED MONEY ON A VEHICLE AND PAYING A NOTE AND THIS PROBLEM IS NOT SOLVE YET. *TR

I PURCHASED A 2004 SRX FROM COLEMAN CADILLAC IN EWING, NJ ON 11/05/03. MY SRX WAS PARKED AT COLUMBIA UNIVERSITY WHEN THE IGNITION KEY GOT LOCKED IN THE IGNITION CYLINDER. THE REPAIR COST AT POTAMKIN CADILLAC CAME TO A TOTAL OF $2217.86. I ALSO HAD TO GET MY KEYS REPROGRAMMED WHICH TOTALED $181.35 BACK AT COLEMAN CADILLAC IN NJ. I RECENTLY READ THAT THE 2004 SRX IGNITION WAS IDENTIFIED AS A PROBLEM: THE DELPHI (DLPH.N) DOCUMENTS, RELEASED ON WEDNESDAY BY THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, ALSO MAY INDICATE THAT EARLIER VERSIONS OF THE CADILLAC SRX, FROM MODEL YEARS 2004-2006, USED A SWITCH PART FROM THE 2003 ION. ONE DOCUMENT SAYS THE SRX "IN THE BEGINNING OF THE PROGRAM" USED SWITCH PARTS FROM "DELTA" VEHICLES, THE CODE NAME FOR THE GM SMALL-CAR FAMILY THAT INCLUDES THE ION AND COBALT. I'M SURE YOU ARE AWARE OF THIS ISSUE AND AM ASKING THAT I RECEIVE A CREDIT FOR THE EXPENSE I INCURRED FOR THE REPAIR OF THE IGNITION CYLINDER AND ATTENDANT COST'ECM, REPROGRAMMING, ETC. THE TOTAL AMOUNT OF THE CREDIT I AM ASKING IS $2399.21. I HAVE WRITTEN TO GM AND HAD NUMEROUS DISCUSSIONS WITH THEIR EXECUTIVE RESOURCE CENTER (REFERENCE NO. 71-1336933693402). AN INITIAL OFFER OF $200 WAS WITHDRAWN AFTER CALLING TO TELL ME THAT I WOULD RECEIVE A RECALL NOTICE IN THE MAIL. THE ONLY RECALL NOTICE I HAVE RECEIVED WAS TELLING ME TO HAVE A PLUG PUT IN MY IGNITION KEY.

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT A TIRE BLEW OUT CAUSING THE VEHICLE TO SPIN OUT OF CONTROL AND CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND ONE INJURY WAS REPORTED THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RANDOM ENGINE STALL, AFTER ENGINE IS FULLY WARMED UP AND HIGH HUMIDITY (ESPECIALLY DURING RAINING). OBD II CODE INDICATING P2135, P2119, P2176, P0638, P1101. (EACH TIME THE OBD II CODE MIGHT BE SLIGHTLY DIFFERENT) THE ENGINE COULD STALL DURING IDLE (STOPPING IN FRONT OF RED LIGHT), SLOW MOVING, OR HIGHWAY SPEED. PERSISTED SINCE SUMMER OF 2012. DEALER ALREADY REPLACED THROTTLE BODY, COIL PACK, SPARK PLUGS AND ECM. DEALER COULD NOT REPRODUCE THE PROBLEM, AND COULD NOT FIGURE OUT A FIX. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ABS WARNING LIGHT ILLUMINATED SPORADICALLY. THE CONTACT ALSO STATED THAT WHEN APPLYING THE BRAKES, THE BRAKES WOULD SEIZE AND EXHIBIT A SCREECHING SOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V151000 (SERVICE BRAKES, HYDRAULIC) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT 126,250.

THIS CAR CONTINUES TO REDUCE ACCELERATION WHILE IN MOTION ON HIGHWAYS AS WELL AS MAIN ROADS DO TO ELECTRICAL PROBLEMS, MAKING IT EXTREMELY DIFFICULT TO CONTROL THE VEHICLE, WHICH CLASSIFIES THIS VEHICLE AS LIFE THREATENING AND UNSAFE FOR ME AND MY FAMILY. I'VE TAKEN MY CAR TO THE DEALERSHIP ON MANY OCCASIONS TO BE REPAIRED, BUT THE PROBLEM CONTINUES TO REOCCUR. I TAKE MY FAMILY'S SAFETY SERIOUSLY SO PLEASE HELP US WITH THIS REPETITIVE DANGEROUS ISSUE. *TR