2014 CADILLAC XTS Complaints

Odometer Fraud. The contact purchased a 2014 Cadillac XTS. After the purchase, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale in July of 2024. At the time of purchase, the mileage was 128,000. The contact stated that while attempting to obtain an extended warranty for the vehicle, the contact was informed that the vehicle had been subjected to odometer fraud. The contact was informed that in 2022, the mileage was documented as 198,000. The contact researched to track the VIN and became aware that before the vehicle was purchased, the previous owner had logged the mileage as 145,000. The contact had not filed a report with any other agencies.

The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention the failure has occurred on two different occasions. The manufacture was notified of the failure and they informed him that he will have to pay out of pocket for the cost of the repair. The approximate failure mileage was 122,000.

My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.

The contact owns a 2014 Cadillac XTS. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact slowly drove the vehicle to the residence five streets away. The contact exited the vehicle and performed an inspection of the vehicle. Upon inspecting the vehicle, the contact noticed that the front passenger’s side rotor was red-hot. The contact poured water on the rotor and steam filled the air. A mobile mechanic was contacted, and the vehicle was diagnosed with a seized brake chamber. The contact was informed that the electric parking brake needed to be replaced with an unknown part. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 14V541000 (Parking Brake); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The manufacturer confirmed that the recall repair was performed in September 2014 on the vehicle. The failure mileage was approximately 166,000.

Cracking on the white walls & splitting on the gold line wall I purchased the tires new (thinking) they was new with a warranty from discount tire witch they were new not used but already two years old & when I took them back to discount tire they said they was discontinued and they had took just a deduction off the tires with a warranty and it was just like buying some new ones I ask the salesman what's the point of the warranty he don't know or help I couldn't afford to pay for some new ones & I have to make it to work and than the other one did the same I reached out to the manufacturer and send him pictures and the receipt just a run around I had just replaced them again & the date is from 2022 it's 2025 please hold them accountable thanks in advance contact me @ [XXX] please INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump’s stuffers the drivers seat goes all the way back when you get out off car

The contact owns a 2014 Cadillac XTS. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display a rearview image. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V709000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

The contact owns a 2014 Cadillac XTS. The contact stated while the vehicle was parked, the hazard lights unintendedly illuminated, and all the doors failed to unlock as needed. There were no warning lights illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,200.

The steel cable coming from the floor anchor to the seatbelt has frayed and broken off from normal use. The problem was not noticed until the day before it completely detached. We purchased the car in May of 2015.

The contact owns a 2014 Cadillac XTS. The contact stated that while his son and wife were driving back to the residence at an undisclosed speed, there was a loud sound coming from the rear of the vehicle. The contact’s son pulled over to inspect the vehicle. The contact’s son called and asked for assistance. After the contact arrived on the scene and inspected the vehicle, the contact became aware that there was a crack on the narrow flange of the catalytic converter. The contact started the vehicle and saw that the check engine warning light was illuminated, and there was an abnormally loud sound coming from the exhaust system. The vehicle was taken to an independent mechanic where the vehicle inspected; however, the vehicle was not diagnosed. The contact was informed that the catalytic converter had a massive crack and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,208.