CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 CADILLAC STS- Lake Helen, FL
The contact owns a 2006 Cadillac STS. The contact stated that while reversing out of the driveway at approximately 2 MPH, the driver's side tie rod fractured into two pieces. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic and the tie rod was replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 CADILLAC CT5- Hemet, CA
this vehicle has had multiple check engine failures it has been in for service six times in a matter of months. In September I had Service Traction control/StabiliTrack lights come on and the car losses of engine power. I had it serviced again in October for the same issue it was at the dealership for 20 days all they did was clear the code and drove it 38 miles, including the technician driving it home to see if the issue could be duplicated. After the 20th day they advised me to pick up my vehicle and return it when the light were actively on. I expressed to them as well as GM that I felt unsafe driving my vehicle this way as it is a great danger to my safety when the car looses power. I drive up/down a canyon as early as 3am I went from speeds of 80mph drooped down to 20-25mph due to this failure. Today I have another check engine light on the vehicle. I dont feel safe driving this vehicle at all!
Source: NHTSA WEB SITE -
2015 CADILLAC SRX- texas city, TX
low bean lights are very dim, visibility is very difficult cannot drive at night low bean light is very dim cannot see the road. high bean draws attention from other drivers blinding them. please advise on a remedy for this safety hazard
Source: NHTSA WEB SITE -
2010 CADILLAC ESCALADE- Alvin, TX
My son was driving home from work down Highway 288 in Houston and the car just died and did not start. The door locks were going up and down like it was trying to reset and lock the car. I had it fixed and they said it was the fuel pump was out. We had the fuel pump fixed and a new battery put in. Would this cause it to loose power immediately and the door locks to go crazy?
Source: NHTSA WEB SITE -
2022 CADILLAC XT6- Miramar, FL
P2BB3The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control and monitor fuel consumption. If the check engine light is flashing, a misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Please reduce vehicle speed, avoid hard accelerations, avoid steep uphill grades, and reduce any cargo loads such as a trailer.
Source: NHTSA WEB SITE -
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2016 CADILLAC XTS- Manor, TX
The contact owns a 2016 Cadillac XTS. The contact stated that the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the seat belt was the cause of the air bag warning light being illuminated. The vehicle was taken to another independent mechanic, who stated that the system needed to be reset. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 44,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 CADILLAC SRX- Hollywood, MD
The headlamps were replaced in 2020 (vehicle recall), and I was reimbursed for the replacement. The headlamps are now, AGAIN, dim and ineffective at night.
Source: NHTSA WEB SITE -
2017 CADILLAC ESCALADE ESV- Mechanicsville, VA
When driving at lower speeds the vehicle is hard to stop. I have to press the brakes down hard to get it to stop. A message will usually come up saying to service the brake assist but no maintenance lights show up. In looking online there is a recall with this exact issue that I’m having but it start at the 2018 model in which mine is a 2017. I feel the 2017 should also be part of the recall since I’m having the exact same issue.
Source: NHTSA WEB SITE -
2021 CADILLAC XT6- Jupiter, FL
The vehicle's check engine light came on late afternoon and then started with a delayed turn over, but not actually starting thr following day. The vehicle had to be towed to the dealership. The technician and service advisor commented immediately that it is likely the fuel pump control module. With the commentary about the likely cause was that this is a widespread issue among GM vehicles. Thankfully, the vehicle was at home when it stopped starting but the transition from check engine to stopping operation was almost immediate.
Source: NHTSA WEB SITE -
2018 CADILLAC XT5- Ashland City, TN
Dash alert: Steering Assist is ResucedDrive with Care I see this is a current problem with the 2018 Cadillac XT5 but my VIN doesn’t seem to be included. Please investigate why mine would not be included if I suddenly have the same issue.
Source: NHTSA WEB SITE