CADILLAC Complaints

Power steering locks up whenever it decides to without warning. Its happened several times. Dealership saus nothing found wrong. We have hit curb once and tonight it happened while exiting the interstate causing me to run off the road.

When reversing this huge SUV, there is no visibility. Currently, I have to keep pressing my brakes to get the red light to see little however it is not enough. I have taken it to the 2 different Cadillac Escalade dealership and they keep giving it back to me that it is working properly. This has been a problem since I bought this car, unfortunately when we went to test drive it was in a very bright parking lot. During the day it is fine, however if I reverse at night and god forbid hit someone/something - GM will be liable as this should not be on the road and they refuse the fix this big safety concern. Please note this is a 7 passenger SUV- It is too big to lack reverse visibility.

The contact owns a 2007 Cadillac Escalade. The contact stated that after plugging the electric air pump into the cigarette lighter socket, smoke was suddenly present coming from the lighter socket and the engine compartment. After opening the engine hood a small flame, smoke, and burning was present coming from the dashboard wire harness. The contact was able to extinguish the flame. The fire department was called to the home but did not visit after the flame was extinguished. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 180,000.

The 12 volt battery of my 2023 Lyriq died even though the main battery was at 79% charge. The car had sat unused for three days. The 12 volt battery controls the opening of doors, charging ports, and all other accessories. I was effectively locked out of my car without warning. The only way in the car is by using the key in the keyfob and crawling through the trunk. GM has known about this issue, but has not informed owners that this could happen and what to do. They believe it is from an installation of an over the air update stalling, but cannot prove that is definitively the issue. As a woman, I rely on my vehicle to be a place of safety and find it completely unacceptable to be locked out of my car in any public setting. I live in an urban area and have had to rely on my car as a place of refuge from people that I do not feel safe around. Having a jumper from the main propulsion battery to ensure that the doors still work should be integrated and customers alerted at a minimum. I'd rather sit inside a dead car and wait for help, than be stuck outside it or crawling through my trunk.

It cut off in the middle of traffic every time I drive it . The. Stability engine power reduced comes on. I have small kids in the car it becomes a issue because we almost got hit

The vehicle shut off while driving on the feeder of the highway. Vehicle was no longer responsive and had to be towed to Central Cadillac of Houston; where later it was determined that the vehicle needed a new engine. The Vehicle is a 2023 with less than 5,000 miles on it. Currently General Motors/Cadillac is not acknowledging that a buy back is needed for the vehicle, even though it meets requirements for the Texas Lemon Law.

The contact owns a 2014 Cadillac SRX. The contact stated that while driving at an undisclosed speed at night, the contact became aware that the passenger’s side headlamp was not functioning. Upon replacing the headlamp, the headlamp failed to function properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 138,000.

My Escalade just started stalling like if it was going to shut off I took it to my mechanic and he told me it has the P0304 code which is cylinder 4 misfire which he hasn’t fix because it’s a internal engine problem

Headlights full of condensation, dirty foggy lense, not enough illumination. Bulbs burning out and have become so dim you can't drive at night and not at all in the rain. Very dangerous. November 24, 2023. Purchased car used in October 2023, and did not drive other than during day light. Took car on a 7 hour trip to Uniontown, PA from Virginia Beach. Could not see the road after 5 pm. It was dark and raining. I had to slow down to a stop in the road until passing cars went by. The headlights on the srx were so dim I could not see the sides of road or the lines painted on road. I contacted Cadillac customer service and they told me take it to dealer to get assessment And not to drive at night in the meantime. My ability to see the road was impossible. I had to practically stopped briefly in the road as oncoming cars passed by. I could only guess that I was still on the road until another car approached from behind to illuminate the road in front of me. It was very dangerous. I am a seasoned driver and I have a older 04 SRX that has original lights and no issues like this 2015 model. Very bad parts. The headlights are a Dangerous driving hazard to both driver, passengers, oncoming cars and cars following if in the road at night. GM needs to do a recall and replace these lights with aftermarket product. Bad manufacturing has made even the OEM replacement unsatisfactory. They will just go bad again.

Message Powersteering Assist is reduced. This could cause steering problems and a potential collision. Cause is due to failure of thermostat design and insta llation. Believe an investigation is possibly warranted. GM issued a service bulletin making dealers aware of the faulty design in May 2017. But consumers were not advised of the danger.