CADILLAC Complaints

View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 CADILLAC LYRIQ
    - Wheat Ridge, CO

    The headlamps in the Cadillac Lyriq are supposed to be self leveling, maintaining a consistent throw throughout a drive. My left headlamp droops significantly after 10-15 minutes of driving, failing to throw its beam more than 15 feet ahead. This poses a a safety risk because it decreases my ability to see pedestrians or road hazards. This has not been reviewed by a Cadillac dealer yet because it is a known issue to which GM had no current solution. There are no warning signals that appears in the car’s screen. The two pictures below show the headlamps at start up and after 15 minutes of driving. The droop in the left lamp is noticeable. The pictures were taken from the same spot and at the same angle.

    Source: NHTSA WEB SITE
  • 2023 CADILLAC LYRIQ
    - Parkland, FL

    Manufacturer has replaced and recalibrated headlights on 2 occasions however they will not maintain aim on road. This is consistent and as of now besides the repairs performed they do not know how to rectify this. Additionally in the rain or moving from a shadow to sunlight the rear cross traffic alert will trigger if enabled on vehicle causing emergency braking for no reason. it will continue to happen until turned off and car restarted. The car has been towed on 3 occasions in the first 4000 miles for complete loss of power. Dealer solution to remove 12v battery and reinstall same battery to clear elcectrical codes however problem keeps occurring.

    Source: NHTSA WEB SITE
  • 2015 CADILLAC SRX
    - Henderson, TX

    The contact owns a 2015 Cadillac SRX. The contact stated while driving 40 MPH during a rainstorm, the tires started slipping and the contact had difficulty controlling the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that excessive toe had caused abnormal wear on the rear tires but that the toe link could not be adjusted to the normal target. The contact was advised that the rear toe link adjuster would need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 21V473000 (Suspension), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 81,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 CADILLAC SRX
    - Columbus, GA

    Was involved in a accident., side panel airbags deployed., shrapnel from airbags cuts and bruises on airs and shoulders. Also, driving car during summer with high temperatures cause electrical problems with dashboard system.

    Source: NHTSA WEB SITE
  • 2022 CADILLAC XT5
    - Macon , GA

    Excessive play in transmission. Clunking sound when driving all the time..Seems loose in park mode also.

    Source: NHTSA WEB SITE
  • 2024 CADILLAC LYRIQ
    - Manchester , NH

    Repeat issue from dealer repair. When sometimes car slams on breaks at 1 mph with nothing behind it. Can happen once or several times during this one time backing up. I pull forward and then back up again no issue. Also get a service parking brake error for no reason and goes away. Rear braking happen clear days sunny day and rainy days randomly

    Source: NHTSA WEB SITE
  • 2024 CADILLAC LYRIQ
    - Manchester , NH

    Driver assist forward continues to have issues after being at dealer for issue for 4 weeks for repair After getting car back from dealer for the first three days the error did not come up. Now the error comes and goes daily. Issue happens when approaching stop lights stop signs where there is nothing in front of you starts vibrating seat and slams on breaks. Same stop sign as yesterday but today it vibrates warnings Makes not sense.

    Source: NHTSA WEB SITE
  • 2024 CADILLAC LYRIQ
    - Manchester, NH

    Headlights start dropping as car is driven. Every 10 to 15 miles must pull car over and restart as you can not see further than a car’s length in front of you. Cycle car off and then back on the headlights return to normal for another 10 miles. Also seems that some of the individual lamps start pointing upward blinding oncoming drives even with most of the lamps are pointing down in front of the less than a cars length. Seems the headlights are making adjustments be are not correct until you do a power cycle.

    Source: NHTSA WEB SITE
  • 2021 CADILLAC ESCALADE ESV
    - Gilbert, AZ

    Car lost power all of the sudden Twice Good things did not happen while driving on the high way Has only 30000 mile Still at Cadillac dealer in California They found internal case defect They r replacing it It is fatal defect

    Source: NHTSA WEB SITE
  • 2023 CADILLAC LYRIQ
    - Oro Valley, AZ

    The contact owns a 2023 Cadillac Lyriq. The contact stated while driving 30 MPH, the surround vision feature failed to detect nearby objects. The contact stated that the Autonomous Self Driving warning and the Forward Collision Avoidance Adaptive Cruise Control warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V710000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 3,100.

    Source: NHTSA WEB SITE