CADILLAC Complaints

THE MAJOR COMPONENT OF THIS CAR IS THE CUE SCREEN. THE CUE SCREEN IS CONNECTED TO THE ABILITY TO DEFROST AND COOLING/HEATING SYSTEM IN THE VEHICLE. CURRENTLY, THE CUE SCREEN IS FROZEN AND THE OPERATIONS OF VARIES SYSTEMS ARE AT A HALT. THIS IS A SAFETY ISSUES. CURRENTLY DUE TO LEATHER SEATS UNABLE TO COOL IN EXTREME HEAT AND HAVE HAD SOME MINOR BURNS ALSO, THE COOLING SYSYEM IS NOT WORKING DUE TO THE FREEZING OF THE CUE SCREEN, THERE ARE MANY COMPLAINTS OF THIS MATTER SINCE 2013. THERE SHOULD BE A RECALL ON THIS ISSUE FOR SAFETY.

The contact owns a 2016 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer however, no failure was found. The contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound worsened and the battery drained immediately. The vehicle was towed to a second dealer Penske Buick GMC Of Cerritos (18400 Studebaker Rd, Cerritos, CA 90703) who informed the contact that the vehicle experienced suspension failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,200.

The contact owns a 2023 Cadillac CT5 equipped with Michelin Tires, Tire Line: Run Flat, Tire Size: 245/40/R19, DOT Number: (Unavailable). The contact stated that after he purchased the vehicle, he noticed that each of the tire pressure monitoring sensors indicated the incorrect tire pressure. The contact stated that the front driver’s side indicated 29 PSI, the front passenger’s side indicated 33 PSI, the rear driver’s side indicated 30 PSI, and the rear passenger’s side indicated 33 PSI. The contact stated that the correct reading on the tire manual indicated 33 PSI - Front and 36 PSI - Rear. The vehicle was taken back to the dealer where the technician inflated the tires however, the failure recurred. The vehicle was taken back to the dealer where the vehicle remained. The contact stated that the TPMS sensor failed to reflect the accurate tire pressure. The contact was concerned for his safety. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11.

A black bolt in my steering column fell out onto my floormat and a second bolt was very loose, getting ready to fall out. The steering column just needs to be adjusted - recalibrated. No parts needed, very little time. Foundation Cadillac, Denver Colorado is charging me for diagnostics for bolts. Having my steering column fall would have been a huge safety issue. I need some help getting Foundation to adjust the steering column at no cost to me. My Cadillac is Out of Warranty.

My rear differential completely stopped on the freeway, not moving and saying over 100 mph and my car was barely rolling I am extremely lucky that I did not get rear ended because I was very close to that happening, a few cars had swerved to not crash. Luckily I was able to push my car to the exit and get off of the freeway to wait for the flatbed to pick me up. It is available to be inspected it’s just parked until I can get it fixed, the part is $1800 and I have not been able to afford it. I had a mechanic come and look at it and I was told what part it is. There was absolutely no warning lights for this issue.

The contact owns a 2017 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. Additionally, while coming to a stop, the vehicle jerked and shook abnormally. The vehicle was taken to the dealer, where the motor mounts were replaced; however, the failure recurred. The vehicle was taken back to the dealer, who replaced the fuel injectors however, the failure recurred. The vehicle was taken back to the dealer, who replaced the spark plugs and ignition wires. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

2013 CADILLAC SRX. CONSUMER WRITES SEEKING REIMBURSEMENT. THE CONSUMER STATED SHE PURCHASED A LEMON. UPON RECEIVING THE VEHICLE AND WENT TO GET THE TIRE REPAIRED BUT WAS INFORMED BY THE SERVICE SHOP THERE WAS $7663.00 WORTH OF DAMAGES FOR THE VEHICLE.

Cadillac cue system malfunction. Cadillac Cue is inoperable and randomly scrolls through screens/selecting features erratically while driving vehicle. It does not switch into the camera view mode so all vehicle safety cameras are inaccessible. When the screen is not randomly scrolling/selecting features and options, the Cadillac Cue screen is stuck on warning screen. All vehicle features within the Cadillac Cue cannot be accessed. Unable to verify if traction control is on/off, vehicle driving mode, etc. Turns the ac/heater on and off at random, dvd system, navigation system, volume levels. Unable to use the radio/bluetooth/dvd system by choice, so vehicle will be silent while driving at it will randomly select an audio feature playing it at full blast. Its terrifying while driving. The controls around the Cadillac Cue system are having the same malfunctions, but not as quite as extreme, *as of right now* these include important vehicle safety features, as stated before, the traction control, moving gas/break pedals, vehicle driving mode, parking assist, etc.

The sunroof on my vehicle flew off on the highway while it was in the "closed" position. There was NO personal injury nor damage to any persons or vehicles. I returned to the area where the glass flew off only to find it shattered all over the shoulder of the road, completely destroyed. I've uploading a pic of the serial number sticker and my VIN sticker off my door panel.

Lights on dim are extremely dangerous. I could not see an animal in the road after dark. I can not drive my vehicle after dark because of afraid of running over something or crashing. I cannot tell you enough how bad it is. I have been reading complaints on all the Cadillac reviews on my year and model. Why would Cadillac put something on the roads this dangerous?