CADILLAC Complaints

Delaminating/Unworking Touch Screen - KNOWN Cadillac issue 1) Back up camera is no longer visible when parking my car. 2) GPS is no longer available due to the spider lines, I have to use my phone for GPS on the highway making it unsafe due to the super small screen instead of the large CUE screen in the Cadillac SRX I purchased. 3) You can no longer pair your cell phone with the Bluetooth in the Cadillac, because of the spider lines on the screen causing the screen to stop working completely. This makes my vehicle no longer handsfree. 4) I can no longer control the heating and cooling system with the touchscreen not working,

2018 cadillac ats (most of the cadillac vehicles reported same issue). The transmission fluid is wrong fluid by manufacturer and driving at regular speed all of a sudden it starts shuddering and loses power or slows down at freeway speeds or any local roads. took the car for inspection to a local dealer and they said it is the transmission fluid which has to be upgraded and charged me hundreds of dollars. But how it is not recalled by GM since they sold the cars with wrong transmission fluid which is causing these issues?

Since 6/2022 and again 7/2022, 10/25/22 1/31/23 Constantly stating service error codes for stabiltrak, antilock brakes, and brake assist not functioning and need service urgently. However when I take it to the dealership they find nothing wrong and further investigated at another Cadillac dealership they also state they found nothing. These errors continue to pop up intermittently and my Cadillac app reports them as needing service.

The dim headlights must lose their reflective material around them as they get dimmer with age. I've replaced the headlight bulbs with stock headlight dim bulbs and there wasn't any improvement in visibility. I then replaced the bulbs with the brightest ones NAPA has and minimal improvement. I asked my car mechanic about this and he said they are known for this. He had just replaced the whole assembly for one two days prior to my coming in. Replacement cost $2000 with still having this defect occur again. The bright headlights work excellent. Makes it hard to drive with any visibility at night. Please review this safety issue.

2022 CADILLAC CT5. CONSUMER WRITES IN REGARD TO SHORTAGE OF COMPUTER CHIPS FOR VEHICLES HEATED STEERING WHEEL.

There was a defective light headlamp recall issued in year 2020 for my vehicle 2015 SRX Cadillac. This was during the COVID pandemic. The recall started around March 2020 and ended June 2020. I was affected by COVID 19 as many were and I missed that window by a couple weeks. There was a noticeable dimming with my headlamps when driving at night. This issue has threatened me and my family putting our lives at risk. I took my vehicle back to Steve Foley Cadillac where I purchased it and it was confirmed that the headlamps were defective and needed replacement. Management in parts department told me I had to contact GM to get their approval to replace my headlamps in writing or I would have to pay out of pocket (2000.00 +) because the recall had expired by a couple weeks prior to getting my vehicle in for inspection. I continued to reach out to GM with many phone calls thru emails and texts they continued to say someone will call me back or e-mail me but it never happened. The safety and care of customers should never be compromised or ignored when catastrophic outcomes are present.

The headlights are very dim and I cannot drive this vehicle at night due to safety. This problem comes back after replacement of headlight assembly.

Intermittent shifting problems. Is stuttering when shifting. There seems to be an ongoing problem according to online and G M itself why isn't this recalled. There is no starting point it is intermittent on going. At the 1st instance they recorded it but it didn't get fixed and now they want to see it happening again but it's intermittent how many times do I have to go back

During a drive at about 40 MPH down a straight, dry two-lane, something went wrong and it decided to encourage me to drive into the ditch, steering me directly off the road. It was consistent, and when I found a stretch with a wide shoulder to see what would happen, it took me unerringly to the right, onto the dirt. For me, it was unnerving and distracting, but I could only imagine what would have happened to an elderly driver with a loose grip on the wheel.

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the front driver's and passenger’s side headlamps became dim. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the headlamp assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall, and the contact was transferred to the NHTSA Hotline. The failure mileage was 212,000.