CADILLAC Complaints

2021 CADILLAC ESCALADE ESV. CONSUMER WRITES IN REGARD TO POWERTRAIN FAILURE. THE CONSUMER STATED HAVING MULTIPLE ISSUES WITH THE ENGINE AND THE VEHICLE IS CURRENTLY IN FOR REPAIR WITH NO ETA ON NEEDED PART DUE TO THE PART BEING ON BACK ORDER.

OIL SENDING UNIT FAILURE ON 2006 CADILLAC SRX OIL SENDING UNIT HAS BEEN REPLACED 4 X LEAKS OIL POSSIBLY CAUSING FIRE OR ENGINE FAILURE OR BOTH OIL SENDING UNIT HAS BEEN REPLACED 4 TIMES!

The contact owns a 2013 Cadillac ATS. The contact stated while attempting to reverse, the gear shifter was stuck in park(P), while the instrument panel indicated that the vehicle was in neutral(N). There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that there was a recall related to the failure. The vehicle was then towed to the dealer who diagnosed that the failure was related to NHTSA Campaign Number: 14V338000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.

Headlights grew dimmer and dimmer, creating a serious danger for night-time driving. The problem was confirmed by the local dealer. Both front headlight assemblies were replaced by the dealer at a cost of $2,460. The problem appeared over 2 years ago, but it gradually deteriorated, especially since the vehicle was a second car and not driven often at night. No warning lamps or symptoms until one night we were on the highway and realized it was a huge, scary safety issue as we were not visible to other drivers on the highway, and vice versa.

The power steering system has leaked causing a fire I’ve checked all the hoses no leaks pumps intact

My elderly mother has a 2014 Cadillac SRX. While the vehicle was parked, the center information radio cue system screen cracked all of sudden. I am unable to use or see the cue system and afraid to touch the screen, so that I will not cut my hand or get injured. There was no warning that the screen had cracked. Since the incident first happened the cracking has gotten so much worst. I had my my mother take the vehicle to the dealer, to figure out why this happened, they informed me that the cost to replace the entire cue system would cost over $1200, and it was nothing that they could do, and that they have never seen this happen before. The vehicle only had approximately 43,000 miles on it when this happened. This is extremely unacceptable. TSB: PIC6055C (Electrical: Radio/Tape Deck/CD).

My airbag sensor on my passenger seat does not work. It cannot detect the passenger and therefore would not go off if there was an accident. I tried purchasing the item from GM by going to my local service location and was told the part is not made anymore and I cannot buy it. There is none made for my car online. I need a module to detect if a passenger is present not only for safety but to pass inspection in NJ. They offered no solution and simply told me after ten years they don’t have to make parts for a car. My problem with that is this car body style and parts is for years 2009-2014 so they should still make it for the 2014 and I could use that. During my research I have come across approximately 30 other ctsv owners that have the same issue and it’s not just a part that can be replaced with an aftermarket one because there is none being made that fit these seats. GM has an issue with lots of their cars including the ctsv generation before mine and there is recalls for that one too. How can a company sell a 500hp car to someone and not make the parts for the car anymore which could result in a serious injury or death? I cannot inspect my car and could be ticketed in my state for not having an inspection. An airbag sensor not working or not detecting a passenger is a major concern and they will not address this issue. There’s forums dedicated to this issue. I even said it’s fine I would buy it if it’s not recalled and they simply said we don’t or won’t make them anymore. I don’t know what I’m suppose to do? Not drive my car? I have tried everything and even purchasing a whole new seat and have not gotten anywhere. Part number#20903436

The car needs an EBCM or EBTCM depending on which. dealer I'm talking to. The stability control service and power steering are turned off and the anti-lock brakes are disabled. I have been to two dealerships and the part is on nationwide backorder and is not being manufactured. One dealer has 15 clients waiting for the part the other 14 they are not taking new orders. I was told my best bet was to trade the car in. The car is unsafe to drive. I think all 2010 to 2016 SRX's should be taken off the road, they are a danger to themselves and others.

The vehicle "service Airbag " warning keeps flashing. Should I keep driving this vehicle, Is my safety and the safety of other drivers at risk? I've reported this to the GMC dealers in my local area, but the want to charge me $125.00 to $169.00 dollars to perform a diagnostic. My concern is for safety of myself and others. Can this problem be fixed at a minimal or no price.

11/12/2022 / At Highway speed vehicle became unresponsive to throttle. Engine would increase in RPMs as indicated on Tach and speedometer would show increased speed, but acceleration was not noticeable and a gear grinding sound was heard. Unable to move vehicle in any direction. Vehicle towed to dealer and was told the left front axel pulled out of transmission. Dealer was asked to return defective drive shaft to GM but was never sent. All this with only 147 miles on odometer. 01/14/2023 / Second time this happened was at 453 miles on odometer and was on interstate. After discussion’s with service manager was told that on January 6 2022 an engineering bulletin was issued addressing this issue (#PIE0732A) that states (If you have a 2023 vehicle (Acadia, Blazer, Enclave, Traverse, XT5, XT6) built between September 15 and October31,2022 with this condition, please replace the transmission and axle. ) A statement was made that GM was not replacing all transmissions on all affected vehicles only those with have the drive shaft fall out. This presents a safety to consumers by allowing a defective vehicle on the roads that could loose power and or control in a moment of emergency that could cause a crash.