CADILLAC Complaints

The contact owns a 2014 Cadillac CTS. The contact stated while driving at approximately 50 MPH, a loud grinding sound came from the rear of the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that the rear tires needed to be replaced. The contact had both rear tires replaced; however, the loud grinding noise recurred and was also heard a sound when starting the vehicle, shifting into drive(D) and slowly accelerating. The contact took the vehicle back to the same dealer who determined that the rear differential needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000.

I was driving with my family of five on I-15 in Utah County, UT, on 01-14-23 when the ability to accelerate was impacted. We noticed a strange noise from the engine compartment too. After about ten seconds of the strange noise and as I was attempting to cross four lanes of traffic to pull over, the car gave an oil pressure problem reading and shut off as we were in the process of coming to a complete stop. My wife and three kids were traumatized by the incident and I was rattled too. After a few hours, I was able to get towed with the help of State Farm (my insurance company) at my expense (my portion was $143.75 paid by my Visa card). The vehicle was towed to Jerry Seiner Cadillac in SLC, UT. I am now without a family vehicle and no loaners were available, according to the service writer. He said that I will likely have to rent a car while I wait for a new engine. He also said that there are two Cadillac's at the dealership that have been waiting on new engines since May 2022. My family cannot bear the expense of this engine failure, the depreciation of the vehicle while it sits waiting for a new engine, the trauma and danger the incident put us through, and the time I am spending to try to resolve the issue. I'm worried that other will have a similar experience and am writing about this incident to ensure that it's documented.

Was backing out of my parking space and the warning icons on my dash,(Service brake system,stabiltrack, traction control.4 years ago I had to replace a (yaw) that goes under the driver's seat because moonroof is leaking so I sealed the roof.the yaw controls the stabiltrack.i took it to a auto parts store to get diagnosed and it says speed sensor or possibly a wheel hub.ive owned cars for 50 some years and never had this problem.the car only has 110,000 miles.iam tired of problems related to this issue as I said first was yaw ,now hub for car.there must be other owners that have had this problem.this is supposed to be a luxury automobile and miles aren't high.

I have a 2015 Cadillac Escalade. It has been well taken care of. To my disappointment, this vehicle has been a money pit since day one. We have had to have all shocks replaced two times since January 16, 2020, costing thousands of dollars.The front cross bar was replaced the first time the shocks were replaced. The airconditioning system went out in the summer of 2020, replacement cost over 2500.00 The back suspension was just replaced in December 2022 for 2100.00. Running board motor wore out. Radio touch screen had to be replaced because it did not respond to tounch 1400.00 No warning lights appeared. SAFETY ISSUES**** The automatic seatbelt system no longer works since August 2022. Now the side detection system doesn't work since December 2022, replacement cost will be 1500.00 These have both been inspected by a dealer. These put myself, my passengers, and others at risk by not properly ensuring their safety while in my car and drivers in my blind spot. I do not feel safe driving this vehicle any longer. I don't know when or where it will malfunction next and that will extremely dangerous to those in my car and driving along side me. Needless to say, this vehicle has cost us more money than the beauty of the vehicle. These are a just a few of the issues we have encountered while owning it and I can honestly say, we will probably not purchase another Cadallic again.

Service stability track light came on. Brought to Mechanic hooked up to computer. No code shown. Mechanic says car is fine. Keep it off for 15 minutes and the computer will reset. Driving on the highway Emergency brake came on by itself and stopped the vehicle all caution lights lit up on on the dashboard. Service engine light came on brought it back to the mechanic again no codes shown drove it for three days has been running fine and on the fourth day vehicle will not start.

Both headlights are filled with condensation which makes driving the car not too good at night getting concerned that they might go out at night due to a short or something cuz of the water

Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter

Suddenly, low beam headlights have become VERY dim. Both low beam headlights still work. They are both so dim you cannot see the roadway. Research revealed GM knows of this problem and has refused to issue a recall.

The contact owns a 2016 Cadillac CTS. The contact stated that while driving at highway speeds the rear end of the vehicle lowered. There was an abnormal roaring noise detected from the wheels. There were no warning lights illuminated. The vehicle was taken to the local dealer who informed the contact that the failure was due to the run flat tires. The vehicle was taken back to the local dealer where it was diagnosed that the differential was not properly lubricated; and informed him not to drive the vehicle. The parts to repair the vehicle was on back order. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 60,000.

Our 2010 Cadillac SRX almost caused an accident. While climbing a hill reduced engine power warning on dash came on and suddenly engine power reduced so much car started rolling backwards into cars behind us.