CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 CADILLAC SRX- Norristown, PA
The screen on the the radio keep going out the tire get wore out quick even after rotation and balancing the Suspension makes noise
Source: NHTSA WEB SITE -
2015 CADILLAC SRX- INDIANAPOLIS, IN
this is 5 vehicle that i m working on for Cadillac SRX, now become a owner one, i m work on cars more then 15 years: I haven't seen low beam headlight very less brightness almost close to parking light the deem, its impossible to see with low beam on this Cadillac SRX SUV they most recall and replace it , it high risk to do accident and you may not able to see road. even this was in news some channels. i will try to go dealer ship ask previous law suit cases regarding about , you guys out there should not allowed this headlight to stick around, other people life in your hands this headlight has really problem about how bad deem is its not acceptable headlight
Source: NHTSA WEB SITE -
2019 CADILLAC XT5- Ogden, UT
Tech pulled seat cover and found the seat heater had gotten too hot and cooked the heater element, cushion, and seat cover.
Source: NHTSA WEB SITE -
2013 CADILLAC XTS- las vegas, NV
Front right passenger side suspension slams hard on the ground while driving at times. It has occurred multiple times and this can be dangerous while driving. It has been checked out and repaired by replacing them but front right side suspension still slams while driving after a few months. This is an expensive problem as well as dangerous.
Source: NHTSA WEB SITE -
2019 CADILLAC XT4- Kewadin , MI
Mil lamp illuminated, lost power and transmission would not shift while underway in traffic
Source: NHTSA WEB SITE -
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2014 CADILLAC CTS- Woodbridge, VA
Rear Differential is failing, making a loud grinding, howling, screeching sound. Cadillac has already recalled rear diff on same year CTS-V (some models), but not for this or other CTS models, but finding replacement parts is almost impossible because a LOT of people are having the exact same failure.
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- Lancaster, PA
After hitting a small pot hole, the car would not come to a full stop…pushing n pumping the the brakes to the floor. This is the 3 time in the past 3 months this has happened. I have new brakes n new tires, why is this happening? It’s very scary, almost got in an accident for the brakes would not engage after hitting the pot hole at no more than 35 mph. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2006 CADILLAC SRX- Floyds Knobs, IN
The contact owns a 2006 Cadillac SRX. The contact stated that he noticed that oil was leaking on the garage floor. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the oil-sending unit needed to be replaced. The vehicle was repaired five times, but the failure persisted. The dealer declined to repair the vehicle again. The manufacturer was contacted and informed of the failure but provided no additional assistance. The failure mileage was approximately 68,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 CADILLAC SRX- Center, TX
My vehicle is not covered by the recall yet I had a faulty power steering pump hose which resulted in it spraying power steering fluid on my engine and eventually almost catching fire it finally broke and rendered the vehicle inoperable. All the heat and fluid damaged the pulley and caused the serpentine belt to fall off which driving.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- Dewey, AZ
The contact owns a 2014 Cadillac SRX. The contact stated that the front headlights were very dim while driving at night. The contact initially took the vehicle to a dealer where both headlamp bulbs were replaced; despite the bulb replacement, the failure worsened as the contact was forced to use the high beam headlights while driving at night. The vehicle was taken back to the dealer and the contact was informed that faulty wiring was the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE