CADILLAC Complaints

The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 40 MPH, the vehicle overheated and stalled. The power steering assist was reduced with the drive with care message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed the contact about the thermostat failure, engine, and DTC: P0128. The manufacturer was not contacted. The approximate failure mileage 43,806.

The contact owns a 2008 Cadillac CTS. The contact stated that while starting the vehicle, he noticed there was a puddle of fuel on the ground coming from the passenger's side fuel line. The vehicle was taken to the dealer where it was diagnosed with corrosion on the fuel line causing the fuel leak. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

Takata recall. The contact owns a 2007 Cadillac Escalade EXT. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that several appointments were scheduled with the dealer and the vehicle was taken to the dealer for recall repair; however, after the vehicle had remained at the dealer for a long period of time, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Power Steering locks up when trying to turn under 20 mph. Have found other safety recalls through GM for the same issue on the 2014 ATS and have contacted a dealer but they have stated it is not for my VIN #. Has happened multiple times before and the local dealer said nothing could be done because they could not duplicate. I had called another GM dealer and they sent me a safety recall bulletin pertaining to the issue.

I have been waiting on the dealers to fix this recall for now 2 months and no solution has been found. I need to list my vehicle on turo website and need this recall to be cleared.

I was traveling on major roadway 95 south on the eastern part of MD .I had just exited off the highway as i was exiting and braking my brakes went totally out. This could have been a deadly accident for me and others .I had my car towed to the a cadillac dealership for repairs . The dealership replaced the brake modulator.I later discovered that GM has know about this problem with this particular modle and years 2011 and beyond and has had many complaints about failing brake modulator.There was no warnings of any kind .I did file a complaint with GM but i have not gotting no response . I

Rear differential failure confirmed by the dealer at 41,000 miles. Told not to drive it as rear wheels could lock up causing accident. Rear was making load noise 2 days prior to failure with fluid leak upon inspection. Dealer states failure is under warranty but no parts available for 3-6 months.

The headlights on this vehicle are extremely dim and it is unsafe to drive at night without running the high beam lights all the time. This is a huge safety issue that needs to be addressed by cadillac and the lawsuit that was brought against them. All vehicles need to be recalled for the headlights immediately.

Headlights extremely dim.Replacement of lights didn’t improve. I can only drive during the day. I can only drive with high beams if I had to drive at night or early morning. GMC made an offer to replace lights with same defective system & wanted a claim & release signed. For me not to be any part of legal proceedings against them.

The headlights are too dim to drive at night and with close to zero visibility, this is an extreme hazard. A Google search results in thousands of Cadillac SRX owners with the same issue and have called this car a "death trap" and have stated that they almost hit pedestrians. GM/Cadillac is not taking responsibility and are telling owners that we have to pay $2000 out of pocket for replacing the entire light housing, except the high beams and driving lights work but not the headlights for nighttime driving which is obviously a manufacturing defect. Please hold GM/Cadillac responsible before someone loses their life.