CADILLAC Complaints

I came out to my car last year in the summer and my screen was shattered in the corner it has gotten worse and not I can not even use the touch screen any longer.

2010 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO NHTA SAFETY RECALL. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM REPAIRS.

The contact owns a 2010 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

2013 CADILLAC SRX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS MADE RELATED TO A HEADLAMP SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER DECLINED REIMBURSEMENT DUE TO THE REPAIR SHOP NOT BEING A CADILLAC DEALER. THE CONSUMER STATED IT WAS THE PROPER DEALERSHIP.

2012 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO HAZARDOUS HEADLAMPS ON VEHICLE. THE CONSUMER STATED THE VEHICLE WAS REPAIRED TWICE BUT, THE FAILURE PERSISTED.

The contact owns a 2011 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts are not available.

There was no indication that the Automatic Braking System, Air Bags and Seatbelts were not working properly. In August 12, 2021, I was in an auto accident where I rear-ended another dodge car. The air bags did not deploy and Onstar was not notified. I believe I hit the steering wheel. I went to the emergency room and have seem my primary doctor once. I have a follow-up appointment this week for pain in the middle of my breast bone. My issuance company will inspect the car, after GM completes their inspection on Monday, August 27, 2021. USAA Claim # 9-6884308504 GM (ESIS) Claim # 965694 Police Report #

CUE screen is “cracked”. Can no longer see about 1/2 of back up camera screen. Barely missed backing into my neighbors car.

The Dim headlights are too dim to drive in evenings and cloudy, foggy, or any time lights are needed

The Low Beam head lights put out only enough light to see 10 feet in front of the vehicle at night. Therefore the car can not be driven at night. Neither the driver nor the passenger can see forward enough to prevent any accident. My research has found that this particular model has had many complaints about the issue with little to no resolutions from the manufacturer. Installing new OEM bulbs has minimal effect. I have owned this car since April and can not allow my wife or myself thrive the car after sunset.