CADILLAC Complaints

II PURCHASE THE TRUCK WITH THE UNDERSTANDING IT HAD ONLY 124,946 MILES.TWO LATER I FOUND THRU CAR FOX THAT THE MILES HAD ROLL BACK. IN 2018 THE MILES 195000 THEN IN 2019 175000 AND 2020 NO MILES AT ALL. TWO DAYS AFTER PURCHASE CHECK ENG LITE AND OTHER LITES CAME ON.

THE SUSPENSION IN THE REAR OF THE VEHICLE WILL SUDDENLY AND WITHOUT WARNING TOTALLY COLLAPSE. THIS HAS HAPPENED WHILE DRIVING AND ALSO ONE FIRST GETTING INTO AND STARTING THE CAR. MECHANIC REPLACED A RELAY SWITCH BUT THE PROBLEM CONTINUES STILL. I HAVE LOOKED ONLINE AND FOUND MANY SIMILAR ACCOUNTS FROM VARIOUS OWNERS OF THIS YEAR AND MODEL!

THIS VEHICLE HAS HAD ONGOING TRANSMISSION ISSUES SINCE IT WAS PURCHASED. IT HAS BEEN TO THE DEALER 9 TIMES AND THEY CLAIM EVERYTHING IS OK BUT IT IS NOT. IT IS SLUGGISH SHIFTING, HUNTS FOR GEARS, SOMETIMES BANGS INTO GEAR SO HARD IT FEELS LIKE YOU'VE BEEN IN AN ACCIDENT, SHUTTERS AND SHAKES, AND THIS HAPPENS REGULARLY REGARDLESS OF HOW FAST YOU'RE DRIVING OR WHAT TYPE OF ROAD.

ENTERTAINMENT CUE SYSTEM JUST STARTING CRACKING FOR NO REASON AT ALL. MY VEHICLE WAS JUST PARKED AND I CAME OUT TO MY VEHICLE AND I NOTICED THE SCREEN WAS STARTING TO CRACK AND SPREADING.

ON STARTUP THE HEADLIGHTS AUTO LEVEL. ISSUE ARISES WHEN HEADLIGHTS DO NOT PROPERLY LEVEL AND ARE LEFT AT UNSAFE POSITIONS.

MY VEHICLE WAS STRUCK AT APPROX 35 MPH ON THE DRIVER'S SIDE. THE STRIKING VEHICLE DID NOT APPLY THE BRAKES SO THE FULL FORCE OF THE VEHICLE HIT. THE SIDE AIRBAGS DID NOT DEPLOY, LEAVING ME WITH A CONCUSSION AS MY HEAD STRUCK THE DRIVER'S DOOR WINDOW. THE VEHICLE WAS IN MOTION MAKING A LEFT TURN ON A GREEN LIGHT ON A CITY STREET. THE STRIKING VEHICLE RAN THE OPPOSING LIGHT, CAUSING THE ACCIDENT.

THE HAPTIC WARNING FOR THE LEFT LANE DEPARTURE WORKED INTERMITTENTLY 2019-2020 AND THEN STOPPED WORKING COMPLETELY IN 2020. I WAS INFORMED IN JANUARY 2020 THAT THERE IS AN ELECTRICAL SHORT (BARE WIRES) IN THE WIRING UNDER THE DRIVER SEAT, WHICH CADILLAC IS REFUSING TO REPAIR AT THEIR EXPENSE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT DIMMITT CADILLAC OF CLEARWATER (25191 US HWY 19 N, CLEARWATER, FL 33763, (727) 608-5239) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HEADLIGHT PROBLEM, I CHANGE THE HEADLIGTS 3 YEARS BACK AT THE DEALER BECAUSE OF WATER INSIDE THE UNITS. NOW 3 YEARS LATER I DRIVING IN COMPLETE DARKNESS THE INSIDE REFLECTOR IT SEEM TO BE FOG UP OR THE REFLECTOR IS NO GOOD . THIS IS A HAZARD I CAN NOT SEE NOT EVEN A FOOT A WAY FROM INSIDE CAR. IT SEEM LIKE I'M DRIVING WITH OUT LIGHT. IS A VERY SPENCIVE FIX.

FOR ABOUT 2 YEARS NOW WE HAVE BEEN RECEIVING A SERVICE TRANSMISSION SOON WARNING FROM OUR 2017 CADILLAC XT5 BUT EVERY TIME WE TAKE IT IN TO CADILLAC THEY STATE THAT THEY CAN'T DUPLICATE THE WARNING. I HAVE PICTURES DOCUMENTING ALMOST EVERY TIME THE MESSAGE HAS COME UP EXCEPT FOR TWO TIME INCLUDING THE MOST RECENT AS I DIDN'T HAVE MY PHONE ON ME AT THE TIME. IT HAS BEEN TO CADILLAC 3 OR 4 TIMES FOR THIS. THE MOST RECENT TIME WE RECEIVED THIS MESSAGE THERE WAS A MESSAGE FOLLOWING THAT STATED YOUR TRANSMISSION WILL NOT BE ABLE TO SHIFT SOON WHILE ON THE XPRESSWAY AND WE WERE DRIVE 65 MPH WITH OUR KIDS IN THE CAR, I WAS NOT ABLE TO GET PICTURES THIS TIME AS MY HUSBAND WAS DRIVING AND I DIDN'T HAVE MY PHONE ON ME. WE HAVE TAKEN IT TO CADILLAC AND THEY SAY THEY CAN'T DUPLICATE THE MESSAGE AND THEY RECEIVED NO CODE WARNINGS. WE HAVE BEEN HEARING STRANGE SOUND DURING GEAR SHIFTS AND THE TRANSMISSION SOUNDS LIKE IT IS WORKING REALLY HARD AROUND THE TIMES WHENEVER WE RECEIVED THESE MESSAGES. THE CAR ALSO HANDLES VERY DIFFERENTLY AND DIFFICULTLY DURING THIS TIME. WE ARE HIGHLY CONCERNED AS THIS COULD CAUSE A MAJOR ACCIDENT IF THE TRANSMISSION DOESN'T SHIFT WHILE DRIVING ESPECIALLY WHILE ON THE HIGHWAY.