CADILLAC Complaints

THE LIGHTS ARE ENTIRELY TOO DIM TO DRIVE AFTER NIGHT EXCEPT WITH HIGH BEAMS ON. CADILLAC ADMITTED THERE WAS A WIDESPREAD PROBLEM WITH THE VEHICLE BUT OFFERED NO ASSISTANCE OR RESOLUTION EXCEPT FOR ME PAYING TO REPLACE BOTH HEADLIGHTS

THE HEADLIGHTS EVEN THOUGH THEY ARE WORKING DON'T PUT OUT ENOUGH LIGHT TO DRIVE AT NIGHT. THERE WAS A LAWSUIT CONCERNING THIS MATTER, THE DEALER WANTED US TO FRONT $2200.00.

WHEN DRIVING AT NIGHT, WHEN ON DIM LIGHTING, CANNOT SEE ANYTHING. VERY DANGEROUS.

DRIVER SIDE HEADLAMP HAS WATER INSIDE. THIS CAUSES THE HEADLIGHT TO GO OFF COMPLETELY FOR A WHILE. IT'S AS IF A SHORT EXISTS. VISIBILITY IS BAD. GM CADILLAC SENT A LETTER RECENTLY THAT A DESIGN DEFECT EXISTS. IF THE PROBLEM OCCURRED IN MY VEHICLE, I CAN GET REIMBURSED. WELL, THE PROBLEM OCCURED ON THE RIGHT SIDE HEADLIGHT A COUPLE OF YEARS AGO. DEALERSHIP FIXED IT AND I HAD TO PAY. I RECENTLY RECEIVED A PARTIAL REIMBURSEMENT FROM GM. AT THE TIME, THE DEALERSHIP STATED THE OTHER HEADLIGHT WAS NOT SO BAD. THEY DID NOT REPLACE, BUT I DID NOT HAVE THE RESOURCES TO REPLACE IT AT THE TIME. TODAY, I CALLED A CADILLAC DEALERSHIP AND WAS INFORMED THAT GM WILL NOT COVER IT BECAUSE IT HAD TO BE DONE BY SEPTEMBER 2020. HOWEVER, WHY WOULD THERE BE A LIMIT ON AN ADMITTED DESIGN DEFECT BY THE MANUFACTURER? IT IS A SAFETY DEFECT IN MY OPINION, AS I AM A NIGHT DRIVER IN THE RAINY PACIFIC NORTHWEST. ATTACHED ARE 2 PHOTOS. THE CLOUDY ONE IS THE LEFT DRIVER SIDE WINDOW (PHOTO IMG 3203) AND THE CLEAR ONE THAT WAS REPLACED IS ON THE RIGHT (IMG 3204).

TL* THE CONTACT OWNS A 2011 CADILLAC DTS. THE CONTACT STATED THAT THEY NOTICED A LEAK UNDERNEATH THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO RIZZA CADILLAC BUICK GMC (8425 159TH ST, TINLEY PARK, IL 60487; (708) 429-6600) AND WAS INFORMED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE. THE CONTACT WAS INFORMED THAT THE FRONT AND REAR MAIN SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

THE LOW BEAM LIGHTS ARE TERRIBLE, HAVE REPLACED BULBS, BUT STILL CAN HARDLY SEE HIGHWAY THIS MAKES IT VERY UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. GM SHOULD RECALL TO FIX THE ISSUE.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED FROM AUTOMATIC TO AUTO-MANUAL MODE WITHOUT WARNING. THE VEHICLE WAS TOWED TO MURPHY CADILLAC, INC. (174 E HIBISCUS BLVD, MELBOURNE, FL 32901) AND WAS DIAGNOSED WITH A DEFECTIVE GEAR SHIFTER. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY PLACED ON THE VEHICLE HOWEVER, THE WARRANTY HAD EXPIRED AUGUST 2020. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A VOUCHER TOWARD THE COST OF REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

HORRIBLE VISABILITY, PULLED OVER BY THE POLICE AND GIVEN A WARNING TICKET, SAYING MY IT LOOKS LIKE I AM DRIVING WITH MY RUNNING LIGHTS, CAN NOT DRIVE AFTER DARK NOW UNTIL PROBLEM IS CORRECTED, HOW DO YOU CORRECT SOMETHING THAT IS MANUFACTURED THIS WAY AND FOR GM TO REFUSE TO HAVE A RECALL OR OFFER THEM TO BE REPLACED KNOWING THERE IS AN ONGOING PROBLEM IS RIDICOULOUS AND THE SAFETY BOARD SHOULD DO SOMETHING ABOUT THIS WITH ALL THE COMPLAINTS AND LAWSUITS OUT HERE!!!

THE LOW BEAMS ARE LIKE HAVING NO LIGHTS AT ALL ON, MAKING NIGHT TIME DRIVING NEXT TO IMPOSSIBLE. SIMILAR TO USING A FLASHLIGHT TO DRIVE WITH. I HAVE TO DRIVE WITH MY HIGH BEAM LIGHTS ON AND BLIND OTHERS JUST SO I CAN SEE. IT'S VERY DANGEROUS.

I WENT TO REPLACE /REPAIR MY VEHICLE AND THERE WAS A 5 MONTH BACK ORDER FOR A HYBRID BATTERY FROM CHINA. IF I HAVE TO WAIT THAT LONG FOR GM TO PRODUCE PARTS THEY SHOULD RECALL THE VEHICLE. I TRIED TO USE AN AFTERMARKET PROGRAM AND I'M STILL HAVING ISSUES WITH MY TRUCK. HYBRID IS IMPORTANT FOR THE CAR AS THE VEHICLE GOES INTO LIMP MODE WITH LIMITED POWER OR NO THROTTLE RESPONSE AT ALL.