CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 CADILLAC ESCALADE- VIRGINIA BEACH, VA
CRACKED DASHBOARD. SAME AS OTHERS HTTPS://WWW.CARPARTS.COM/BLOG/THE-LATEST-ON-THE-GM-CRACKED-DASH-ISSUE/
Source: NHTSA WEB SITE -
2015 CADILLAC SRX- SAN ANTONIO, TX
THE FRONT HEADLIGHTS ARE VERY DIM WHERE IT LOOKS LIKE THE LIGHTS ARE OFF WHEN I AM DRIVING AT NIGHT. I MUST TURN ON THE BRIGHT LIGHTS TO SEE NORMALLY AT NIGHT WHEN WE DRIVE. I RECEIVED A RECALL NOTICE TO HAVE LIGHTS REPLACED AFTER WE PAY $800 A PIECE AT CADILLAC DEALER. I WAS ILL AND COULD NOT TAKE THE CAR IN TO HAVE THE ISSUE CORRECTED. AFTER MY SURGERY AND MY RECOVERY TIME I CALLED THE CADILLAC DEALER AND WAS TOLD THAT THE RECALL NOTICE HAD EXPIRED AND THEY COULD NOT HONOR IT! I BELIEVE THIS IS A VERY DANGEROUS PROBLEM AND IT SHOULD BE FIXED FREE OF CHARGE WITH NO TIME RESTRAINTS..
Source: NHTSA WEB SITE -
2013 CADILLAC XTS- HASKELL, NJ
I PURCHASED THIS CAR IN DECEMBER, 2019. THE FIRST PROBLEM IS THAT THEY HAD TO CHANGED THE RADIO. THE SECOND PROBLEM WITH THE CAR IS THAT THE HAZARD 4-WAY FLASHER STOPPED WORKING AND WAS ON PERMANENTLY AND BECAUSE OF THAT IT KILLED THE CAR BATTERY. I CALLED THE CADILLAC DEALER AND THEY TOLD ME TO BRING THE CAR IN. I GIT IT JUMPED START AND TOOK IT IN THAT WAS IN AUGUST, 2020. THEY TOLD ME THE SWITCH WAS NO LONGER GOOD AND NEEDS TO BE CHANGED. IT COST ME OVER $400 TO BE FIXED. ON THE DAY I PICKED UP THE CAR I NOTICED IT A SIGNED ON THE DASH BUT I DID NOT KNOW WHAT IT MEANT BUT THE CAR STARTED TO BOUNCE. THE FOLLOWING DAY I WAS ON MY WAY TO NY FROM NY SO I TOOK LOTS OF HIGHWAY, FROM 287, RT 80 AND SO ON INTO LONG BRANCH, NY. ON MY WAY I ALMOST LOST MY LIFE BECAUSE THE CAR WAS BOUNCING OUT OF CONTROL. I CALLED THE DEALER AND REPORTED WHAT HAD HAPPENED. MATTHEW TOLD ME TO BRING BACK THE CAR TO SEE WHAT HAPPED. I LEFT THE CAR FOR COUPLE OF DAYS I THINK IT WAS 8/28/2020. HE CALLED ME ON 9/1/2020 TO LET ME KNOW THAT THE AIR SUSPENSION CONTROL MODULE HAD FAILED AND IT WOULD COST ME OVER $1700.00 TO BE FIXED. SINCE THAT TIME THE CAR HAS BEEN SITTING IN MY DRIVE WAY AND CANNOT DRIVE BECAUSE I DO NOT HAVE THAT MONEY TO GET IT FIX. THE CAR ONLY HAD 56,000 MILES ON IT AND THAT SHOULD NOT HAVE HAPPEN. DOES THIS CAR HAS A DEFECT AND SHOULD BE RECALLED? I AM PAYING CAR PAYMENT AND INSURANCE FOR A DEFECTED CAR. PLEASE LET ME KNOW WHAT I SHOULD DO HERE. I HAVE UPLOADED THE ODOMETER READING AND THE STATEMENT FROM THE DEALER. THANK YOU
Source: NHTSA WEB SITE -
2017 CADILLAC XT5- DAYTON, TX
STABILIZE WARNING KEEPS COMING ON AND SAYS TO SET PARKING BREAK AS WELL. READING ABOUT THIS, IT IS A VERY COMMON WARNING THAT CAUSES THE STABILITY SENSORS TO FAIL AND INCREASE LIKELIHOOD OF A CRASH FOR SOMETHING THAT IS SUPPOSED TO BE A SAFTEY FEATURE ON THIS VEHICLE. THIS CREATES AN UNNECESSARY SAFTEY HAZARD THAT CADILLAC WILL NOT ADMIT TO OR FIX. THIS SEEMS TO ONLY HAPPEN WHEN SITTING STILL AT A STOP LIGHT OR STOP SIGN.
Source: NHTSA WEB SITE -
2016 CADILLAC SRX- ROEBUCK, SC
THERE HAS BEEN A GRADUAL DECREASE IN THE BRIGHTNESS OF THE LOW BEAMS ON THIS VEHICLE. MY WIFE IS THE PRIMARY DRIVER OF IT AND DOESN'T DRIVE IT TOO MUCH AT NIGHT, BUT I WAS DRIVING IT RECENTLY AND NOTICED HOW POOR THE LIGHTING IS AT NIGHT, IN PARTICULAR ON WET ROADS. IT IS TO THE POINT THAT VISIBILITY IS NOT THAT FAR IN FRONT. IF A PERSON OR ANIMAL WAS ON THE ROAD, IT PROBABLY WOULDN'T BE SEEN UNTIL THE VEHICLE IS ALMOST UPON IT. HIGH BEAMS ARE NOT A PROBLEM. THERE IS NO PARTICULAR MOMENT THAT THIS HAS HAPPENED - IT'S BEEN OVER TIME. FROM INTERNET RESEARCH, THIS APPEARS TO BE A PROBLEM WITH SRX'S.
Source: NHTSA WEB SITE -
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2015 CADILLAC SRX- OLIVE BRANCH, MS
2015 SRX WITH HEADLIGHT ISSUES. DIM LOW BEAMS RESTRICT VISIBILITY AT NIGHT. READ ABOUT NUMEROUS COMPLAINTS. CANNOT SEE WHILE DRIVING AT NIGHT.
Source: NHTSA WEB SITE -
2014 CADILLAC CTS- PORT CHARLOTTE, FL
BOUGHT THIS CAR AND AFTER BUYING IT, I HEARD A VIBRATION. FIRST I THOUGHT IT WAS THE ROAD AND THEN THOUGHT IT WAS THE TIRES. I STARTED CHECKING AROUND FOR TIRES WHEN IT BECAME VERY NOISY SO I CALLED THE DEALER. HE FIRST SAID IT WAS THE POWER TRAIN FLUID NEEDED CHANGED BUT LATER CALLED AND SAID IT WAS THE TORQUE CONVERTER. THIS CAR HAS LESS THA 40,000 MILES.
Source: NHTSA WEB SITE -
2005 CADILLAC ESCALADE- GROVES, TX
I WAS DRIVING AND THE VEHICLE WAS ACTING LIKE IT DIDN'T WANT TO SWITCHES INTO THE NEXT GEAR. TRANSMISSION FLUID WAS EMPTY. FILLED IT UP AND THE NEXT DAY IT STILL HAS THE SAME ISSUE.
Source: NHTSA WEB SITE -
2013 CADILLAC CTS- LAS VEGAS, NV
THE NIPPENDENSO FUEL PUMP NECK IS CRACKED AND IS LEAKING FUEL. $3200 BUCKS FOR THE DEALER TO REPLACE. BOUGHT ON LINE AND REPLACED FOR $1256 BUCKS. EVERY CTS V HAS THIS ISSUE. I CANNOT IMAGINE THAT THIS IS NOT A RECALL. PUMPING ON THE GROUND IS A SAFETY ISSUE. CHECK THE FORUMS AND YOU WILL SEE ALL OF THESE VEHICLES HAVE A FUEL LEAK PROBLEM.
Source: NHTSA WEB SITE -
2016 CADILLAC SRX- WYLIE, TX
I WAS INVOLVED IN A SEVERE FRONT END COLLISION. I WAS IN MOTION TRAVELING AT A FAIRLY HIGH RATE OF SPEED ON THE INTERSTATE. I REAR ENDED A TRUCK AFTER SOMEONE STOPPED SUDDENLY IN FRONT OF THE TRUCH. NONE OF THE VEHICLE'S AIR BAGS DEPLOYED. THE FRONT END OF THE CAR WAS SEVERELY DAMAGED. I FLEW INTO THE DASHBOARD AND STEERING WHEEL AND SINCE THERE WERE NO AIRBAGS HIT MY ARMS, CHEST, AND KNEE. I AM SEVERELY BRUISED AND MY ARM AND WRIST MAY HAVE DAMAGE.
Source: NHTSA WEB SITE