CADILLAC Complaints
View complaints related to CADILLAC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 CADILLAC SRX- YUKON, OK
BOUGHT USED..IN IDOL WILL VIBRATE STEERING COLUM ..ALWAYS SIGNALS TO CHECK TIRES AND OIL..
Source: NHTSA WEB SITE -
2014 CADILLAC ATS- PITTSBURGH, PA
TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THE DRIVER'S SIDE SEAT WAS SAGGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THERE WAS A HOLE IN THE HEATER PAD AND FOAM CUSHION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS CONTACTED CASE [XXX AND XXX]. THE CONTACT CALLED THE MANUFACTURER HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 CADILLAC SRX- SAINT PETERSBURG, FL
THE HEADLIGHT IS SO DIMMED NOW THAT I CAN HARDLY SEE IF IT IS ON AT NIGHT. SO DANGEROUS WHEN I DRIVING AT THE NIGHT TIME.
Source: NHTSA WEB SITE -
2015 CADILLAC ESCALADE- NEW MILFORD, NJ
THE RADIATOR HAD TO BE CHANGED BECAUSE OF LEAKS IN IT. IT SEEMS TO BE COMMON PROBLEM AND SHOULD BE RECALLED TO COVER EXPENSES ON IT. HAPPENS WITH REGULAR USE.
Source: NHTSA WEB SITE -
2010 CADILLAC SRX- CINCINNATI, OH
HEADLIGHT ISSUE. GM SAID THEY WOULD REIMBURSE ME FOR WHAT I PAID TO GET MY HEADLIGHTS FIXED, BUT THEY APPEAR TO BE SCAMMING ME AND GIVING ME THE RUN AROUND. NOT ABLE TO FIND SOMEONE TO HELP ME. NO WAY TO MAKE A COMPLAINT. PLEASE HELP ME.
Source: NHTSA WEB SITE -
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2011 CADILLAC SRX- LITTLE ROCK, AR
THE HEADLIGHTS ON THE CAR DON'T WORK PROPERLY. THEY ARE TOO DIM TO SEE AT NIGHT. YOU CAN'T SEE THE ROADWAY AT ALL. LIGHT REPLACEMENT DOESN'T FIX PROBLEM. IS A PROBLEM THAT THE CAR WAS BUILT WITH. OTHERS I KNOW ARE HAVING THE SAME ISSUE. THERE NEEDS TO BE A NATIONAL RECALL ON THIS TO HELP SAFE PEOPLE FROM TRAFFIC ACCIDENTS THAT ARE THE MANUFACTURERS FAULT.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- DETROIT, MI
THE HEADLIGHTS ARE VERY DIM ON THIS CAR THAT YOU HAVE TROUBLE SEEING THE ROAD AFTER DARK. OTHER PEOPLE HAVE THOUGHT I HAD THE PARKING LIGHTS ON. THE ONLY WAY YOU CAN SEE ON A DARK ROAD IS TO USE THE BRIGHT LIGHTS WHICH ONLY BLINDS THE ONCOMING DRIVERS. THESE LIGHTS ARE VERY DANGEROUS ON CITY STREETS AND TWO LANE ROADS AS YOU CAN'T SEE THE ROAD OR THE SIDES OF THE ROAD . I CAN NOT AFFORD THE $2000 OR MORE THAT IT COSTS TO GET THIS FIXED AS IT CAST OTHERS. THIS A PART DEFECT AND GM SHOULD BE RESPONSIBLE FOR REPLACING FAULTY EQUIPMENT BEFORE CAUSES INJURY OR DEATH.
Source: NHTSA WEB SITE -
2010 CADILLAC ESCALADE- LINCOLN PARK, MI
SOMETIMES WHILE BRAKING IT NEEDS MUCH MORE FORCE, MEANING I HAVE TO PUSH THE BRAKE ALL THE WAY DOWN. ALSO IT FEELS LIKE THEY STICK AT TIMES. I SAW THERE WAS A RECALL ON THE 2015-2018 FOR THIS ISSUE BUT IT MAY GO BACK FURTHER.
Source: NHTSA WEB SITE -
2014 CADILLAC SRX- BALTIMORE, MD
HEAD LIGHTS ARE EXTREMELY DIM FORCING OWNER TO USE HIGH BEAMS ON A SEMI REGULAR BASIS
Source: NHTSA WEB SITE -
2011 CADILLAC SRX- TEMPE, AZ
TL* THE CONTACT'S AUNT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHILE HER AUNT WAS DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND HIT A TREE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S AUNT WAS TAKEN TO THE HOSPITAL AND TREATED FOR INJURIES TO HER LEFT HAND, HEAD AND CHEST. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY HER INSURANCE TO AN INDEPENDENT MECHANIC FOR AN INVESTIGATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN A CASE NUMBER. UPON HER OWN INVESTIGATION, THE CONTACT LINKED HER AUNT'S FAILURE TO NHTSA CAMPAIGN NUMBER: 14V571000 (SUSPENSION); HOWEVER, THE MANUFACTURER INFORMED HER THAT THE RECALL HAD BEEN SERVICED AT LABADIE BUICK GMC(711 S EUCLID AVE, BAY CITY, MI 48706) IN 2014. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE