CADILLAC Complaints

VEHICLE STALLS WITHOUT WARNING. ENGINE STOPS RUNNING. AFTER A SHORT TIME, IT CAN BE STARTED AFTER SEVERAL TRIES. THIS HAS HAPPENED WHILE DRIVING ON A MAJOR CITY STREET, THERE IS A RECALL PENDING FOR REPLACEMNT OF FUEL PUMP MODULE. IN THE MEANTIME IT IS AT DEALER (3 WEEKS) AND THEY HAVEN'T DONE ANYTHING TO FIX SINCE IT DOESN'T STALL IN THEIR TEST DRIVES. IT ONLY STALLED A FEW TIMES IN UNDER 2000 MILES. BUT DEALER DOESN;T WANT TO FIX IF HE'S UNSURE IF THERE IS ANYTHING TO FIX.

THE CAR TAKES A UNEXPECTED HESITATION DURING ACCELERATION ON ROAD OR HIGHWAY AT ANY GIVEN TIME WHICH IS VERY SCARY

MY HEADLIGHTS ARE EXTREMELY DIM. WHEN DRIVING AT NIGHT YOU CAN BARELY TELL THEY'RE ON.

FOR OVER A YEAR(MAYBE EVEN CLOSE TO TWO YEARS), I HAVE BEEN CALLING IN TO CADILLAC, GM, AND MY LOCAL DEALER SHIP HEARD ALLEN CADILLAC IN ATHENS, GEORGIA TO COMPLAIN ABOUT FAULTY HEADLIGHTS/HEADLAMPS. THE LIGHTS HAVE PROGRESSIVELY GOTTEN WORSE TO THE POINT I EITHER CANNOT DRIVE AT NIGHT OR HAVE TO KEEP ON MY HIGH BEAMS. VISIBILITY AND DEPTH WITH LOW BEAMS IS EXTREMELY POOR. THERE HAVE BEEN A FEW TIMES WHEN OTHER CARS DIDN'T SEE ME UNTIL THE LAST SECOND AND TIMES I HAVE MISSED A ROAD/STREET BECAUSE I CAN'T SEE THE ROAD LINES. INITIALLY, I TOOK MY CAR TO THE LOCAL DEALERSHIP AND WAS TOLD TO WAIT BECAUSE GM/CADILLAC HAD JUST STARTED A REIMBURSEMENT PLAN SPECIFICALLY FOR THE HEADLIGHT ISSUE. I WAS TOLD TO WAIT FOR A LETTER AND THEN COME BACK. AFTER WAITING A FEW WEEKS, I CALLED THE CADILLAC/GM NUMBER AGAIN AND WAS TOLD TO WAIT FOR THE LETTER AS THEY WERE STILL PROCESSING. FAST FORWARD, I HAVE CALLED IN TOO MANY TIMES TO RECALL BEING TOLD VARIOUS THINGS. I HAVE BEEN TOLD MY CAR WAS NOT IN THE REIMBURSEMENT PLAN, . WAS TOLD I MISSED THE TIME FOR MY REIMBURSEMENT. I WAS TOLD TO WAIT BECAUSE I WOULD BE I'M THE NEXT ROUND OF LETTERS. I WAS TOLD THERE IS NO NEXT ROUND OF LETTERS. I WAS TOLD THAT OF I DIDN'T RECEIVE A LETTER, THERE WAS NOTHING WRONG. I WAS TOLD THAT EVEN IF I WAS SUPPOSED TO GET A LETTER BUT NEVER GOT ONE, IT DIDN'T MATTER BECAUSE THE TIMEFRAME IS OVER. AGAIN...MORE CALLS. THEN AN ADVISOR LEFT A VOICEMAIL ABOUT BEING ABLE TO OFFER ASSISTANCE. I TOOK MY CAR TO THE LOCAL DEALERSHIP WHO SAID THAT GM HAD OFFERED TO PAY CLOSE TO $800, BUT WHEN THEY PUT IN A CALL THE SERVICE WAS DENIED. AFTER SUBSEQUENT CALLS, I WAS GIVEN THE RUN-AROUND YET AGAIN. TWO WEEKS AGO, I WAS TOLD TO TAKE MY CAR TO HAVE A DIAGNOSTIC ON THE HEADLIGHTS/HEADLAMPS. THIS WHOLE THING HAS BEEN RIDICULOUS, AND I KNOW THERE HAVE BEEN NUMEROUS COMPLAINTS FROM READING. AT WHAT POINT DOES THIS MATTER?

EVERY TIME IT RAINS MOISTURE GET IN THE HEADLIGHTS AND THEY GO OUT UNTIL IT DRYS

CADILLIAC 2019 XT4 WHITE IN COLOR BRAND NEW TIRES AND RIMS ..ENGINE BLEW UP WHILE TRAVELING TO A PARTY WITH MY GIRLFRIENDS OUTTA TOWN. IT WAS REALLY BAD...BUT WE STILL HAD A GREAT TIME. WE HAD IT TOWED AT NO EXPENSE BY A GUY WE MET WHILE ON THE INTERSTATE HE HELPED US TO SAFETY AND TOWED THE BROKEN CADILLAC TO A REPAIR SHOP FOR REPAIR HOWEVER THE REPAIR GUY SAID IT WAS UNREPAIRABLE DUE TO THE DAMAGES THAT OCCURRED. SO I LEFT IT THERE OUTTA TOWN AND WE FLEW BACK HOME. SO NOW I'M OUT A VEHICLE AND THE REPAIR SHOP'S PHONE NUMBER IS IN DISCONNECT AND HAS NO WEBSITE. CAN YOU PLEASE HELP ME GET MY NEW CADILLAC BACK...IT WAS THE CAR I ALWAYS WANTED AND NOW IT'S DISAPPEARED SOMEWHERE. NO POLICE REPORT WAS DONE BECAUSE THE TOWN HAD NO POLICE DEPARTMENT LISTED IN THAT TOWN SO WE JUST GOT SCREWED OVER BIG TIME. PLEASE HELP I NOW HAVE NO VEHICLE.*DT*JB

MY DIM HEADLIGHTS ON MY 2012 CADILLAC SRX ARE DIMMER THAN A FLASHLIGHT. I HAVE REPLACED THE BULBS BUT IT DOESN'T HELP. I HAVE RAN OFF THE ROAD SEVERAL TIMES AND WAS ABLE TO RECOVER. THIS COULD HAVE BEEN TRAUMATIC. I DON'T HAVE $1600 LAYING AROUND FOR THE SAME HEADLIGHTS REPLACEMENT. PLEASE HELP BEFORE I LOSE MY LIFE OR CAUSE THE DEATH OF SOME INNOCENT PERSON. THANK YOU.

MY LIGHTS I HAVE CHANGED AND TRIED EVERY THING ONLY GOT 1 TO WORK SO FAR ! I SMELL A ! BURNING SMELL ! MY POWER STEERING IS SCREWED AND LIKES A SMALL LEEK ALL ELECTRIC SOME THINGS HAS HAD ISSUES ! BLOW FUSES CIGARETTE LIGHTER STOPS WORKING CAN'T CHARGE PHONE ! BACK REAR POWER STRUTS ONLY WORK PART TIME ME L BACK UP LIGHTS THAT WARNS DON'T WORK MOST OF THE TIME ! MY KEY CAN TURN THE CAR BUT DRIVE WITH OUT KEY IN THE IGNITION THE IGNITION CAN SWITCH IT SELF ! HAVE HAD TO FIX BATTERY AND ALTERNATOR PROBLEMS AND FRONT TIRE PROBLEMS!

MOISTURE ENTERING THE HEADLAMP ASSEMBLY ON MY 2014 CADILLAC SRX CAUSES THE LOW BEAM TO BECOME FOGGY AND UNABLE TO ILLUMINATE THE ROADWAY AT DARK HOURS OR IN THE RAIN WHICH IN TURN RAISES A SAFETY ISSUE

THE ENGINE LIGHT CAME ON, IT WAS TREMBLING FOR A MONTH PRIOR TO THE LIGHT. THEN PEPBOYS COULD NOT FIND PROBLEM. RESET ELECTRICAL PANEL. A WEEK LATER BRAKE STABILIZER LIGHT CAME ON. TOOK TO OCEAN CADILLAC IN MIAMI. THE ENGINE WAS SMOKING, KNOCKING AND ABOUT TO GO ON FIRE. IT LOST PRESSURE AND I CALLED INSURANCE FLATBED.. AFTER FUEL PUMP REPLACED AND $1200 LATER.. PICKED UP AND DROVE OFF. 15 MINUTES LATER ENGINE VIBRATING & SMOKING AS SERVICE DEPT CLOSED. THEY GAVE ME A LOANER CAR, AND SAID FUEL PUMP BLOWN OUT FROM ENGINE MALFUCTION.. OTHER OWNERS, SAME MODEL, TOLD ,ME A COMMON PROBLEM THAT GM REPAIRS FOR FREE SINCE ON RECALL. THE DELEARSHIP NOW SAYS 4,000 BILL TO FIX THE ROOT OF THE PROBLEM. THIS SHOULD BE COVERED BY GM WHO DOES NOT ANSWER THE PHONE. TWO MONTHS GOING BACK AND FORTH THE DELEARSHIP AND NO MORE MONEY TO GIVE 4,000 TO THE ENGINE WHICH IS ON RECALL & RESPONSIBILITY OF GM MOTORS.